No devices after bridge change

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cmwaffle
Posts: 16
Joined: Sat Apr 27, 2019 3:54 pm

No devices after bridge change

Post by cmwaffle »

I had a Hue Bridge (Gen. 2) and it was failing. I switched to a Hue Bridge Pro. I did the transfer from the Bridge to the Bridge Pro and the devices (all light bulbs) went well. I could control everything from the Hue app and the Apple Home app. In Indigo 2025.2 nothing was working. It was fixed on the ip from the old bridge. I changed this to the new bridge IP in the Hue Light plugin without improving the situation. I unplugged the old bridge. No change. I removed the old Hue Light plugin and replaced it. No change. I stopped the server and remove the plugin and pref's and there was no change. I deleted all the Hue devices (25 light bulbs) and still no change. I've tried to create new Hue devices and now Indigo does no allow me to create a Hue Device Attribute Controller device. There is no option to make a light bulb device.

I'm lost, need help. Thanks
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kw123
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No devices after bridge change

Post by kw123 »

Have you set the bridge as a hue pro bridge?
And use a different bridge number for the new bridge

Also please post the indigo log after you reload the hue plugin

I am out of town until next week Tuesday. If it’s not working by then I can help you remotely login in to your environment if you like


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cmwaffle
Posts: 16
Joined: Sat Apr 27, 2019 3:54 pm

Re: No devices after bridge change

Post by cmwaffle »

Please let me know when you are back in town. I'd like to work with you to fix this problem.
Here is the event log after reloading the plugin:

Sep 16, 2026 at 12:09:39 PM
Reloading plugin "Hue Lights 2022.33.120" using API v3.0
Stopping plugin "Hue Lights 2022.33.120" (pid 48092)
Stopped plugin "Hue Lights 2022.33.120"
Starting plugin "Hue Lights 2022.33.120" (pid 15611)
Hue Lights Starting plugin initialization.
Hue Lights initializing ...
Hue Lights path To files: =================
Hue Lights detailed logging /Library/Application Support/Perceptive Automation/Indigo 2025.2/Logs/com.nathansheldon.indigoplugin.HueLights/plugin.log
Started plugin "Hue Lights 2022.33.120"
Hue Lights debug areas:[]
Hue Lights
bridge lights groups scenes users resources Active/rules schedules Physicl/sensors ZigBC ip Numbers -- BridgeIds------- apiV <hostIds / keys / user names>
Hue Lights findHueBridges: process starting
Hue Lights ... initialized
Z-Wave received "Aeotec Master Bathroom-Illuminance" sensor update to 73 lux
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kw123
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Re: No devices after bridge change

Post by kw123 »

Ok there is no bridge defined.

You can do that on config

Enable bridge settings. Select add bridge
Then several fields show up
If there is no bridge available Do manual settings
Enter ip number and I believe set hue pro bridge
Click on confirm or execute

Then at very bottom click save

That SHOULD do it


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cmwaffle
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Joined: Sat Apr 27, 2019 3:54 pm

Re: No devices after bridge change

Post by cmwaffle »

When I go to Plugin>Hue Lights>Config>Add/Delete/Modify a Bridge>Change the ip number and fill in the IP address from the Hue app for the Bridge Pro the plugin tells me that it is an invalid ip #.
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kw123
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Re: No devices after bridge change

Post by kw123 »

Can you do screen copies?


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cmwaffle
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Re: No devices after bridge change

Post by cmwaffle »

When I enter the new IP address (which I get from the Hue Bridge) and click Confirm the new IP address is erased and this warning box appears.
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kw123
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Re: No devices after bridge change

Post by kw123 »

1. delete that bridge in config
2. add new bridge use a different bridge number eg 1
3. select pro bridge


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kw123
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Re: No devices after bridge change

Post by kw123 »

you tried to change the ip number, but the bridge is not defined yet. select
"add or re-pair a new bridge"
cmwaffle
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Joined: Sat Apr 27, 2019 3:54 pm

Re: No devices after bridge change

Post by cmwaffle »

I was able to delete the Hue Bridge Pro and then reinstall it manually using bridge number 1. After a few minutes all my lights were recognized in the bridge and Indigo. They all seem to be working but it will take a few days of testing to be sure.

Thanks so much for your time and patience in fixing this problem for me.
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kw123
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Re: No devices after bridge change

Post by kw123 »

I will need to fix the error message.
Your error message should have been: „first setup new bridge“


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