Issues with Philips Hue Hub after updating to macOS 15.4.1

[giancarlotrinci]

Hi.
I updated macOS to the latest version 15.4.1, and it seems that Indigo no longer communicates with the Philips Hue Hub.
I manually started the Hue Bridge plugin, and the following appears in the log:

Enabling plugin "Hue Lights 2022.16.58" using API v3.0
Starting plugin "Hue Lights 2022.16.58" (pid 1527)
Hue Lights Starting plugin initialization.
Hue Lights initializing ...
Hue Lights path To files: =================
Hue Lights detailed logging /Library/Application Support/Perceptive Automation/Indigo 2024.2/Logs/com.nathansheldon.indigoplugin.HueLights/plugin.log
Hue Lights testing logging levels, for info only:
Hue Lights logger enabled for INFO ==> TEST ONLY
Hue Lights Warning logger enabled for WARNING ==> TEST ONLY
Hue Lights Error logger enabled for ERROR ==> TEST ONLY
Hue Lights Error logger enabled for CRITICAL ==> TEST ONLY
Started plugin "Hue Lights 2022.16.58"
Hue Lights debug areas:['Init', 'Loop', 'EditSetup', 'ReadFromBridge', 'SendCommandsToBridge', 'UpdateIndigoDevices', 'FindHueBridge', 'Special', 'all']
Hue Lights Error Failed to connect to the Hue bridge at 192.168.1.224. - Check that the bridge is connected and turned on.
Hue Lights Warning bridge#0 -ip:192.168.1.224, hostId:Fx79HDXudKV7KrKPuu5mzxtiDrQmiJxWnZvr9354; data returned ><, errors:{'': 'Failed to connect to the Hue bridge at 192.168.1.224. - Check that the bridge is connected and turned on.Failed to connect to the Hue bridge at 192.168.1.224. - Check that the bridge is connected and turned on.'}
Hue Lights Starting printHueData. menuItem:, {'sortBy': '', 'whatToPrint': 'shortBridgeInfo'}
Hue Lights bridge lights groups scenes users resources Active/rules schedules Physicl/sensors ZigBChanl hostIds / user names ------------------- ip Numbers ---- BridgeIds-------
Hue Lights Warning #0 ; ipNumber:192.168.1.224 --- not properly setup, no data received from bridge, try to re-pair
Hue Lights Warning pluginPrefs IP#s: {"0": "192.168.1.224"}, ..hostIDs: {"0": "Fx79HDXudKV7KrKPuu5mzxtiDrQmiJxWnZvr9354"}
Hue Lights Warning self.ipNumbers: {'0': '192.168.1.224'} self.hostIds:{'0': 'Fx79HDXudKV7KrKPuu5mzxtiDrQmiJxWnZvr9354'}, paired:{'0': False}
Hue Lights Starting printHueData. menuItem:, {'whatToPrint': 'NoHudevice', 'sortBy': ''}
Hue Lights Starting printHueData. menuItem:OnlySupportedDevices, {'whatToPrint': 'NoIndigoDevice', 'sortBy': ''}
Hue Lights ... initialized
Hue Lights Warning bridge#0 -ip:192.168.1.224, hostId:Fx79HDXudKV7KrKPuu5mzxtiDrQmiJxWnZvr9354; data returned ><, errors:{}


I checked with a PING that the HUB is reachable and that the IP address assigned to the HUB by the router is correct and matches the one configured in INDIGO.

Do you have any information about this?

Thank you and best regards, Giancarlo

[kw123]

Hi.
I updated macOS to the latest version 15.4.1, and it seems that Indigo no longer communicates with the Philips Hue Hub.
I manually started the Hue Bridge plugin, and the following appears in the log:

Enabling plugin "Hue Lights 2022.16.58" using API v3.0
Starting plugin "Hue Lights 2022.16.58" (pid 1527)
Hue Lights Starting plugin initialization.
Hue Lights initializing ...
Hue Lights path To files: =================
Hue Lights detailed logging /Library/Application Support/Perceptive Automation/Indigo 2024.2/Logs/com.nathansheldon.indigoplugin.HueLights/plugin.log
Hue Lights testing logging levels, for info only:
Hue Lights logger enabled for INFO ==> TEST ONLY
Hue Lights Warning logger enabled for WARNING ==> TEST ONLY
Hue Lights Error logger enabled for ERROR ==> TEST ONLY
Hue Lights Error logger enabled for CRITICAL ==> TEST ONLY
Started plugin "Hue Lights 2022.16.58"
Hue Lights debug areas:['Init', 'Loop', 'EditSetup', 'ReadFromBridge', 'SendCommandsToBridge', 'UpdateIndigoDevices', 'FindHueBridge', 'Special', 'all']
Hue Lights Error Failed to connect to the Hue bridge at 192.168.1.224. - Check that the bridge is connected and turned on.
Hue Lights Warning bridge#0 -ip:192.168.1.224, hostId:Fx79HDXudKV7KrKPuu5mzxtiDrQmiJxWnZvr9354; data returned ><, errors:{'': 'Failed to connect to the Hue bridge at 192.168.1.224. - Check that the bridge is connected and turned on.Failed to connect to the Hue bridge at 192.168.1.224. - Check that the bridge is connected and turned on.'}
Hue Lights Starting printHueData. menuItem:, {'sortBy': '', 'whatToPrint': 'shortBridgeInfo'}
Hue Lights bridge lights groups scenes users resources Active/rules schedules Physicl/sensors ZigBChanl hostIds / user names ------------------- ip Numbers ---- BridgeIds-------
Hue Lights Warning #0 ; ipNumber:192.168.1.224 --- not properly setup, no data received from bridge, try to re-pair
Hue Lights Warning pluginPrefs IP#s: {"0": "192.168.1.224"}, ..hostIDs: {"0": "Fx79HDXudKV7KrKPuu5mzxtiDrQmiJxWnZvr9354"}
Hue Lights Warning self.ipNumbers: {'0': '192.168.1.224'} self.hostIds:{'0': 'Fx79HDXudKV7KrKPuu5mzxtiDrQmiJxWnZvr9354'}, paired:{'0': False}
Hue Lights Starting printHueData. menuItem:, {'whatToPrint': 'NoHudevice', 'sortBy': ''}
Hue Lights Starting printHueData. menuItem:OnlySupportedDevices, {'whatToPrint': 'NoIndigoDevice', 'sortBy': ''}
Hue Lights ... initialized
Hue Lights Warning bridge#0 -ip:192.168.1.224, hostId:Fx79HDXudKV7KrKPuu5mzxtiDrQmiJxWnZvr9354; data returned ><, errors:{}


I checked with a PING that the HUB is reachable and that the IP address assigned to the HUB by the router is correct and matches the one configured in INDIGO.

Do you have any information about this?

Thank you and best regards, Giancarlo

You might need to re link the bridge.
You can do this in config


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[giancarlotrinci]

Hi,
Thanks, I did it but nothing has changed.
I deleted the HUB."
I recreated the HUB in Indigo, but when I try to recreate a device, the following appears in the log.

Hue Lights Warning Unable to obtain the configuration from the Hue bridge #0
Traceback (most recent call last):
File "plugin.py", line 5448, in bulbListGenerator
for memberId, details in sorted(self.hueConfigDict[hubNumber][devType].items(), key = lambda x: x[1]['name']):
~~~~~~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: '0'

Obviously, it doesn't show what has been configured in the HUB.

I really don't understand — it's as if the plugin and the HUB aren't communicating with each other.

Do you have any other suggestions?
Thanks again.
Giancarlo

[kw123]

Could you do a print config somewhere in the menus.


I do not have access to my system. I am out of town, back may 10.


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[giancarlotrinci]

Hi,
I’m sending you the image of HUB creation (Create HUB)

Create HUB.jpg (451.27 KiB) Viewed 1094 times

and Device creation (Create device)

Create device.jpg (423.18 KiB) Viewed 1094 times

Anyway, we can talk after May 10th."

Thank

[kw123]

Could you restart the plugin. It will then print the recognized and configured hub(s)


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[giancarlotrinci]

1 May 2025 at 16:50:00
Enabling plugin "Hue Lights 2022.16.58" using API v3.0
Starting plugin "Hue Lights 2022.16.58" (pid 3949)
Hue Lights Starting plugin initialization.
Hue Lights initializing ...
Hue Lights path To files: =================
Hue Lights detailed logging /Library/Application Support/Perceptive Automation/Indigo 2024.2/Logs/com.nathansheldon.indigoplugin.HueLights/plugin.log
Hue Lights testing logging levels, for info only:
Hue Lights logger enabled for INFO ==> TEST ONLY
Hue Lights Warning logger enabled for WARNING ==> TEST ONLY
Hue Lights Error logger enabled for ERROR ==> TEST ONLY
Hue Lights Error logger enabled for CRITICAL ==> TEST ONLY
Started plugin "Hue Lights 2022.16.58"
Hue Lights debug areas:['Init', 'Loop', 'EditSetup', 'ReadFromBridge', 'SendCommandsToBridge', 'UpdateIndigoDevices', 'FindHueBridge', 'Special']
Hue Lights Starting printHueData. menuItem:, {'sortBy': '', 'whatToPrint': 'shortBridgeInfo'}
Hue Lights bridge lights groups scenes users resources Active/rules schedules Physicl/sensors ZigBChanl hostIds / user names ------------------- ip Numbers ---- BridgeIds-------
Hue Lights Starting printHueData. menuItem:, {'whatToPrint': 'NoHudevice', 'sortBy': ''}
Hue Lights Starting printHueData. menuItem:OnlySupportedDevices, {'whatToPrint': 'NoIndigoDevice', 'sortBy': ''}
Hue Lights ... initialized

From what I read, it seems to me that the hub is not configured, or am I wrong?

[kw123]

The bridge is not linked

In config you need to
Select the brigde available
Click on execute
And then in the bridge press the button.


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[kw123]

Or may be click on the bridge button and then execute in the plugin configuration


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[kw123]

Did that fix your problem?


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[giancarlotrinci]

Hi,
unfortunately, the problem was not resolved even after updating the OS to version 15.5.At the moment, I can't proceed with further tests. As soon as possible, I will send you the sequence of detailed steps I follow to set up a new HUE bridge.
Thank you, Giancarlo

[kw123]

I can do a remote session to check this out if you like


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[kw123]

Do you still need help?


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