Not deleting message after processing

[ryanbuckner]

I'm using POP gmail with SSL successfully but when it processes the message it is not marked as read or deleted as set in the options.

Here's the log:


This is me unchecking and rechecking the Delete option in the config -

Code: Select all

Jun 29, 2020 at 5:19:13 PM
   Better Email Threaddebug        getDeviceConfigUiValues: no change, already populated
   Better Email Debug              validateDeviceConfigUi
   Better Email Debug              Better Email POP: Stopping device
   Better Email Debug              Better Email POP: shutting down
   Better Email Threaddebug        Better Email POP: Device Version is up to date
   Better Email Debug              Better Email POP: Starting device (popAccount)
   Better Email Debug              Better Email POP: Connecting to POP Server
   Better Email Debug              :Better Email POP No messages to process
   Better Email Debug              Better Email POP: Logged out from POP server
   Better Email Threaddebug        getDeviceConfigUiValues: no change, already populated
   Better Email Debug              validateDeviceConfigUi
   Better Email Debug              Better Email POP: Stopping device
   Better Email Debug              Better Email POP: shutting down
   Better Email Threaddebug        Better Email POP: Device Version is up to date
   Better Email Debug              Better Email POP: Starting device (popAccount)
   Better Email Debug              Better Email POP: Connecting to POP Server
   Better Email Debug              :Better Email POP No messages to process
   Better Email Debug              Better Email POP: Logged out from POP server

Code: Select all

Jun 29, 2020 at 5:24:19 PM
   Better Email Debug              Better Email POP: Connecting to POP Server
   Better Email Debug              Better Email POP: Fetching Message # 1
   Better Email Debug              Better Email POP: Parsing message GmailId17301f5635674eb9
   Better Email Debug              Better Email POP: Received Message Subject: 
   Better Email Debug              Better Email POP: Received Message From: 
   Better Email Debug              Better Email POP: Received Message To: 
   Better Email Debug              Better Email POP: Received Message Date: 
   Better Email Threaddebug        Better Email POP: checkMsgs: Decoding multipart message
   Better Email Threaddebug        	found type: multipart/alternative
   Better Email Threaddebug        	found type: text/plain
   Better Email Threaddebug        Better Email POP: checkMsgs: Updating states on server: [{'value': '"Buckner, Ryan" <[email protected]>', 'key': 'messageFrom'}, {'value': '"[email protected]" <[email protected]>', 'key': 'messageTo'}, {'value': 'REMOVED FOR PRIVACY', 'key': 'messageText'}, {'value': 'GmailId17301f5635674eb9', 'key': 'lastMessage'}]
   Better Email Debug              triggerCheck: Checking Triggers for Device Better Email POP (131015986)
   Better Email Debug              	Checking Trigger Health Declaration Email Scan (1013203776), stringMatch
   Better Email Debug              		Checking Device State messageFrom for string: "Buckner, Ryan" <[email protected]>
   Better Email Debug              		Executing Trigger Health Declaration Email Scan (1013203776)

[FlyingDiver]

What happens the next time you scan? Does it trigger again? Post screen shot of device config dialog.

[ryanbuckner]

Next time it runs it ignores the email.

Here's the config:

[FlyingDiver]

Next time it runs it ignores the email.

Here's the config:

That's what I would have expected if you didn't have the delete option selected. Did you change that after the first time it was scanned? If it was already read once, it won't process it at all, so it won't get deleted.

[ryanbuckner]

The delete option has always been selected. I toggled it off --> on to show in the log.

[FlyingDiver]

The delete option has always been selected. I toggled it off --> on to show in the log.

So it's always acted this way? I've tested this before, but never with POP on Gmail. Gmail is weird. Have you tried using IMAP instead of POP?

[ryanbuckner]

This was my first install of the plugin, so it's new to me. I can try IMAP and let you know.

[FlyingDiver]

In general, I don't recommend Gmail for use with this plugin. Google doesn't use standard IMAP or POP servers - their mail storage is proprietary and uses custom software for the IMAP and POP interface.

It mostly works, but it's just wonky some times.