I have had 6 of these Schlage BE469 locks at my house for many years. They were all working at one time or another. However, one of them is now causing me a significant headache when I try to use it with ZWave Lock Manager. At first, it was the only one of the bunch that refused to communicate over an encrypted connection. I un-installed the lock and took it to my ZWave controller and tried again but without success. I tried optimizing the network and rebooting the Indigo server and so forth but eventually I excluded the device and just factory reset the lock. I was then able to include it once again using an encrypted connection. However, when I tried to use ZWave Lock Manager to set the PIN codes back up I get the following error message:
Jul 3, 2026 at 12:10:58 PM
Action Group Add PIN to Kitchen Deck Door Lock
Z-Wave Lock Manager Debug setUserPin action called
Z-Wave Lock Manager Debug Indigo lock selected: 125582952
Z-Wave Lock Manager Debug Node: 29
Z-Wave Lock Manager Setting PIN for user 10 to: 1468
Z-Wave Lock Manager Error Error in plugin execution ExecuteAction:
File "plugin.py", line 181, in setUserPin
File "plugin.py", line 830, in setPin
type: 'key id 1421909022 not found in database'
In fact, the key id is incorrect and it should be 1436090304 according to the "Copy ID" details. However, I have no idea how that wrong ID got there or how to correct it. I did update Lock Manager to point to the newly created zwave device.
- Screen Shot 2026-07-03 at 12.24.59 PM.png (50.15 KiB) Viewed 48 times
I'm sure I'm missing something simple. Please help!