Can't Find Hue Hub after Update to Indigo 2024.2.1

[randysk]

I am having a problem with my Hue hub using Indigo 2024.2.1. All the Hue lights were showing in red. I found the update instructions for the Hue Lights plugin. I tried to update the hub.

The IP address is correct. I selected the current bridge from the popup. I clicked to confirm the choice. Then I pressed the button on the Hue hub and then clicked Execute. I got the message "timeout connecting to bridge".

The Hue hub is working correctly. I can access all the Hue devices from the Hue app. Why is Indigo having a problem connecting to the bridge? None of my hardware has changed. The only thing that has changed is that I upgrade to Indigo 2024.2.1.


Randy Kaempen

[kw123]

I need a bit more info.
What plugin version
Could you restart plugin and send logging
And from wich version of indigo did you upgrade?

I will send detailed debug settings later to run.

Karl


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[randysk]

Karl,

Here is the logging:

Reloading plugin "Hue Lights 2022.16.58" using API v3.0
Stopping plugin "Hue Lights 2022.16.58" (pid 16316)
Hue Lights Warning
Traceback (most recent call last):
File "plugin.py", line 11505, in setBridgeBusy
self.sleep(0.1)
File "/Library/Application Support/Perceptive Automation/Indigo 2024.2/IndigoPluginHost3.app/Contents/Resources/PlugIns/plugin_base.py", line 478, in sleep
raise self.StopThread
plugin_base.PluginBase.StopThread: None
Stopped plugin "Hue Lights 2022.16.58"
Starting plugin "Hue Lights 2022.16.58" (pid 85804)
Hue Lights Starting plugin initialization.
Hue Lights initializing ...
Hue Lights path To files: =================
Hue Lights detailed logging /Library/Application Support/Perceptive Automation/Indigo 2024.2/Logs/com.nathansheldon.indigoplugin.HueLights/plugin.log
Hue Lights testing logging levels, for info only:
Hue Lights logger enabled for INFO ==> TEST ONLY
Hue Lights Warning logger enabled for WARNING ==> TEST ONLY
Hue Lights Error logger enabled for ERROR ==> TEST ONLY
Hue Lights Error logger enabled for CRITICAL ==> TEST ONLY
Started plugin "Hue Lights 2022.16.58"
Hue Lights debug areas:[]
Hue Lights Warning bridge#1 -ip:192.168.1.12, hostId:qO0MVHXa5tZN73urDdBMJyv83Qaudt3Gf3Q-WN4M; data returned ><, errors:{}
Hue Lights bridge lights groups scenes users resources Active/rules schedules Physicl/sensors ZigBChanl hostIds / user names ------------------- ip Numbers ---- BridgeIds-------
Hue Lights Warning #1 ; ipNumber:192.168.1.12 --- bridge not setup, not paired or bridge is not connected
Hue Lights Warning pluginPrefs IP#s: {"1": "192.168.1.12"}, ..hostIDs: {"1": "qO0MVHXa5tZN73urDdBMJyv83Qaudt3Gf3Q-WN4M"}
Hue Lights Warning self.ipNumbers: {'1': '192.168.1.12'} self.hostIds:{'1': 'qO0MVHXa5tZN73urDdBMJyv83Qaudt3Gf3Q-WN4M'}, paired:{'0': False}
Hue Lights ... initialized
Hue Lights Warning set Bridge#:1 delay: cancel wait- too long, total delay=4.56; continue with connection pgm request connection:commandToHub_HTTP
Hue Lights Warning set Bridge::1 Busy, !! bridge gets polled too often causing forced delays, max=4.6 secs; please reduce polling of bridge to a lower frequency in config !!
Hue Lights Error Failed to connect to the Hue bridge at 192.168.1.12 after 4 seconds. - Check that the bridge is connected and turned on.
Hue Lights Warning bridge#1 -ip:192.168.1.12, hostId:qO0MVHXa5tZN73urDdBMJyv83Qaudt3Gf3Q-WN4M; data returned ><, errors:{'': 'Failed to connect to the Hue bridge at 192.168.1.12 after 4 seconds. - Check that the bridge is connected and turned on.Failed to connect to the Hue bridge at 192.168.1.12 after 4 seconds. - Check that the bridge is connected and turned on.'}
Hue Lights Warning set Bridge#:1 delay: cancel wait- too long, total delay=4.59; continue with connection pgm request connection:commandToHub_HTTP
Hue Lights Warning set Bridge::1 Busy, !! bridge gets polled too often causing forced delays, max=4.6 secs; please reduce polling of bridge to a lower frequency in config !!
Hue Lights Warning set Bridge#:1 delay: cancel wait- too long, total delay=4.63; continue with connection pgm request connection:commandToHub_HTTP
Hue Lights Warning set Bridge::1 Busy, !! bridge gets polled too often causing forced delays, max=4.6 secs; please reduce polling of bridge to a lower frequency in config !!
Hue Lights Warning set Bridge#:1 delay: cancel wait- too long, total delay=4.61; continue with connection pgm request connection:commandToHub_HTTP
Hue Lights Warning set Bridge::1 Busy, !! bridge gets polled too often causing forced delays, max=4.6 secs; please reduce polling of bridge to a lower frequency in config !!

I have upgraded from 2024.2 to 2024.2.1.

Randy

[kw123]

could you please upgrade your hue plugin.. the latest version is 2022.17.59
Karl

[randysk]

Karl,

How do I get to it? There is no update option on the Hue Lights plugin menu. When I went to the Show in Plugin Store option, it shows the version I already have.

Randy

[kw123]

sorry, I forgot to post:

try this link, if it works for you I shall move it to the indigo site.

https://github.com/kw123/Hue-Lights-Ind ... 2022.17.59
karl

[randysk]

Karl,

The worked and I loaded the new version. However, I'm still getting the errors about the bridge:

ipNumber:192.168.1.12 --- bridge not setup, not paired or bridge is not connected

What do I need to do to get the bridge connected again?

Randy

[kw123]

Karl,

The worked and I loaded the new version. However, I'm still getting the errors about the bridge:

ipNumber:192.168.1.12 --- bridge not setup, not paired or bridge is not connected

What do I need to do to get the bridge connected again?

Randy

I don’t understand why.

Can we do a remote session - screen sharing. ?

I need to get into the woods. Detailed logging.

And you mentioned that you upgraded the hub. To what?


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[randysk]

Karl,

Yes, we can do screen sharing. You can contact me at 847/359-2010.

I did not upgrade the hub. I updated my version of the Indigo app.

Randy

[kw123]

I live in Vienna Austria *6 or 7 hours

I am going to a concert soon. May be when I return. my time 10:30. or tomorrow.
Let me know when it is good for you


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[kw123]

Just an idea.

To get the hue info the plugin needs full terminal access.

Could you check if it (indigo) has the proper rights.

After install of new indigo it might have lost it’s access rights. It’s a new app


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[randysk]

Karl,

I don't see Terminal Access as a security option.

I'm available tomorrow, you can call me any time after 3:00pm your time.

Randy

[kw123]

Access right are in apple setup not in indigo.


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[randysk]

Karl,

I know. I'm in the Apple System Settings, in the Privacy & Security tab. There are options for Accessibility, App Management, Automation, Bluetooth, Camera, Developer Tools, Focus, Input Monitoring, Local Network, Microphone, Motion & Fitness, Remote Desktop, Screen & System Audio Recording, and Speech Recognition. Which setting are you referring to?

Randy

[kw123]

Something like this.

To grant Terminal full disk access on a Mac, navigate to System Settings > Privacy & Security > Privacy > Full Disk Access and add Terminal to the list. This allows Terminal to access and modify files and folders across the entire system, which is helpful for tasks like system administration, indexing, and troubleshootin


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