Push Notifications crash :(

User avatar
T-Power
Posts: 220
Joined: Mon May 10, 2010 10:15 pm

Push Notifications crash :(

Post by T-Power »

Hello,

This morning I upgraded to the Pro version.
I am trying to access push notifications but cannot go beyond that setting because my device crashes.

Here is how far I get within the app: settings-->push notifications--> crash!

I have rebooted my device several times and cleared the cache, but still the same crash upon trying to access push notification.

The Indigo log reads:
Domotics Pad Mobile Client ErrorReceived status update for unknown device with Pairing ID:(my paired device)

The plugin has been restarted by with the same results

Any tips would be appreciated.

T.I.A.
MacMini 2.3 GHz Intel Core i7 16GB DDR3
Indigo Pro 2022.1 macOS Mojave 10.14.6
User avatar
RogueProeliator
Posts: 2538
Joined: Tue Nov 13, 2012 3:54 pm
Location: Baton Rouge, LA

Re: Push Notifications crash :(

Post by RogueProeliator »

Hmm, I found an error in the error logs which must be you as it is when opening or resuming that settings screen. It looks like there was a ringtone assigned at one point which is no longer valid and I am failing to trap that issue. You can probably uninstall and reinstall, but I can get a fix out pretty quickly for that. Are you signed up to receive betas of the application (there was a link I posted a while back for that)?

If so, or you want to sign up, I could stick a build out there in beta for you that should hopefully fix that up.

Adam
howartp
Posts: 4559
Joined: Thu Jan 09, 2014 4:43 pm
Location: West Yorkshire, UK

Re: Push Notifications crash :(

Post by howartp »

(Off topic)

Adam, I don't think anyone has commented on this before, so I will - I am super impressed by the fine detailed REMOTE logging you have in this plugin, whilst not compromising anyone's privacy or security.

Every time a bug is logged, you can see exactly the device, what area of the app the user was in, which button they were pressing and what colour shoes they were wearing for tea last night, enabling you to very very quickly identify the problem, such as in this thread.

Most apps/applications (tablet or desktop), if they have any logging in at all, require the user to actively find the log files and send them through and even then they're just 'error in doThis() on line 123: I didn't like that answer" which is next to useless.

Bravo!

(Back on topic)


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User avatar
T-Power
Posts: 220
Joined: Mon May 10, 2010 10:15 pm

Re: Push Notifications crash :(

Post by T-Power »

Hello Adam,

Thanks for the response.
Amazing detail of what you can see!
I think I may have signed up for the beta, I was an excited beta user but cannot recall if I simply downloaded from the site or if it alerted me via the cellphone.

Thanks
MacMini 2.3 GHz Intel Core i7 16GB DDR3
Indigo Pro 2022.1 macOS Mojave 10.14.6
User avatar
T-Power
Posts: 220
Joined: Mon May 10, 2010 10:15 pm

Re: Push Notifications crash :(

Post by T-Power »

Hello again,

Can you please share the exact path for changing the alert ringtone from within the app?
I keep missing it.

T.I.A.
MacMini 2.3 GHz Intel Core i7 16GB DDR3
Indigo Pro 2022.1 macOS Mojave 10.14.6
User avatar
RogueProeliator
Posts: 2538
Joined: Tue Nov 13, 2012 3:54 pm
Location: Baton Rouge, LA

Re: Push Notifications crash :(

Post by RogueProeliator »

Try signing up for the beta releases and hopefully you should get v1.3.3 (might take a little time for it to get down to you). You can opt in for the beta release here:
https://play.google.com/apps/testing/co ... re.domoPad

The ringtone selection is on the notifications screen - you aren't able to get to it / see it because of the crash.

Adam
User avatar
T-Power
Posts: 220
Joined: Mon May 10, 2010 10:15 pm

Re: Push Notifications crash :(

Post by T-Power »

Thanks Adam!
It worked perfectly! :D
MacMini 2.3 GHz Intel Core i7 16GB DDR3
Indigo Pro 2022.1 macOS Mojave 10.14.6
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