Notifications not coming through

[Dual]

[MODERATOR NOTE]: This was the first post starting this thread (it was accidentally moved somewhere else) - it was posted on 2023/10/07:

Noticed my Pushover notifications were not getting to me. Today when I looked at the Pushover website it could not be reached. Is this service no longer available?

Still works fine for me. I just received a notification seconds ago. I receive notifications at least once an hour. Very reliable.


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[AlaskaDave]

Odd, tried to log into my pushover account at: https://pushover.net/ and their website does not seem to be working either. Was working but noticed that recently I was not receiving notifications using Pushover,

When I load the plug-in I see:
Enabling plugin "Pushover 2022.0.0" using API v3.0
Starting plugin "Pushover 2022.0.0" (pid 90416)
Started plugin "Pushover 2022.0.0"
Pushover Warning Error getting alert sounds list: HTTPSConnectionPool(host='api.pushover.net', port=443): Max retries exceeded with url: /1/sounds.json?token=aicbe88p1m2cidmn26atmgap93owfn (Caused by SSLError(SSLError(1, '[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:997)')))

When I trigger an action with Pushover I see the following:
Pushover Error Error in plugin execution ExecuteAction:

File "plugin.py", line 140, in send
File "/Library/Application Support/Perceptive Automation/Indigo 2023.1/IndigoPluginHost3.app/Contents/Resources/PlugIns/requests/api.py", line 117, in post
File "/Library/Application Support/Perceptive Automation/Indigo 2023.1/IndigoPluginHost3.app/Contents/Resources/PlugIns/requests/api.py", line 61, in request
File "/Library/Application Support/Perceptive Automation/Indigo 2023.1/IndigoPluginHost3.app/Contents/Resources/PlugIns/requests/sessions.py", line 529, in request
File "/Library/Application Support/Perceptive Automation/Indigo 2023.1/IndigoPluginHost3.app/Contents/Resources/PlugIns/requests/sessions.py", line 645, in send
File "/Library/Application Support/Perceptive Automation/Indigo 2023.1/IndigoPluginHost3.app/Contents/Resources/PlugIns/requests/adapters.py", line 517, in send
type: HTTPSConnectionPool(host='api.pushover.net', port=443): Max retries exceeded with url: /1/messages.json (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:997)')))

[FlyingDiver]

What OS version you running?

[AlaskaDave]

MacMini is running 10.15.7. Always fearful to update the Mac running Indigo.

[FlyingDiver]

MacMini is running 10.15.7. Always fearful to update the Mac running Indigo.

Pretty sure that's the problem. That version doesn't have the right SSL version.

[AlaskaDave]

I've decided to change my notifications away from Pushover, it appears that although Indigo still supports it the service is no longer available. For anyone starting a Pushover account I don't see how they can proceed as the website and it's API is unreachable. I've started using the iMessage Plug-in which seems really responsive, although liked the options available with Pushover.

[FlyingDiver]

Website is working fine for me. If you’re trying to reach it from that 10.15 system, that’s your problem.


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[jcs]

the service is no longer available. For anyone starting a Pushover account I don't see how they can proceed as the website and it's API is unreachable.

That's quite a stretch to assume the entire service is no longer available because you can't reach it from your single machine. Did you try actually contacting Pushover support from another connection to find out if your IP is blocked?

[gt3mike]

Website and notifications are both working fine for me too.

[AlaskaDave]

Ok. When a plug-in stops working and you can no longer reach the website for API information or assistance one does draw conclusions. I look to these forums for help not criticism. These forums are not what they use to be, much like the rest of the Internet I guess... perhaps I need to get use to that. Thanks.

[neilk]

Struggling to see any criticism here, just people offering direct advice that identified your problem. I beg to differ on these forums are full of people who patiently provide advice, time and effort building and maintaining plugins that often they don't need or use themselves. It is a perfectly reasonable question to ask if you have tried reaching out to the vendor before assuming the service was no longer available. I respectfully suggest you may be being oversensitive here, as these forums and the contributors are a big factor in the value of Indigo, please don't confuse direct answers/questions with criticism.

My view and you are of course entitled to yours.

Neil

[jay (support)]

Ok. When a plug-in stops working and you can no longer reach the website for API information or assistance one does draw conclusions. I look to these forums for help not criticism. These forums are not what they use to be, much like the rest of the Internet I guess... perhaps I need to get use to that. Thanks.

I think the reaction is because your post seems to be making some erroneous assumptions. Specifically, there are a number of users using the current release successfully, including myself (also no problems accessing their website). So, it seems likely to be an issue with your environment. In fact, there was a suggestion as to a potential issue:

MacMini is running 10.15.7. Always fearful to update the Mac running Indigo.

Pretty sure that's the problem. That version doesn't have the right SSL version.

This is from the developer that updated the plugin for Python 3, so he probably knows.