[SOLVED] Problem with Doorbird plugin

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cesarvog
Posts: 155
Joined: Sat Aug 13, 2016 9:54 am
Location: Brazil

[SOLVED] Problem with Doorbird plugin

Post by cesarvog »

I have noticed a few days ago that one of my triggers that monitor the on'/off status change of the Doorbird device did not seem to be working.
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Further investigation showed that there seems to be a problem with the plugin as shown in the log excerpt below, taken immediately after clearing the log and trying to reload the Doorbird plugin:
===========================LOG Excerpt begin ==========================
DoorBird sent "Frente - DoorBird" status request
DoorBird Debug Doorbird.update_status_fields() called
DoorBird Debug Doorbird.check_status() called
DoorBird Frente - DoorBird: Connected
DoorBird Firmware : 000129
DoorBird Build Number: 16130480
DoorBird MAC Address : 1CCAE3702AFD
DoorBird Model : DoorBird D101
Reloading plugin "DoorBird 1.0.0"
Stopping plugin "DoorBird 1.0.0" (pid 18420)

2 Mar 2021 14:19:36
Warning process (pid 18420) failed to quit after polite request -- forcing it to quit now
Stopped plugin "DoorBird 1.0.0"
Starting plugin "DoorBird 1.0.0" (pid 18817)
DoorBird Debug logLevel = 10
Started plugin "DoorBird 1.0.0"
DoorBird Debug Startup Called
DoorBird Debug deviceStartComm Called
DoorBird Debug Doorbird.update_credintials() called
DoorBird Debug Doorbird.check_status() called
DoorBird Debug Doorbird.primary_device_state_update() called
DoorBird Debug Doorbird.primary_device_state_update() called
===========================LOG Excerpt end ==========================
I seem to remember that whenever I restarted the plugin it used to show a "Doorbird: Online" message in the log. I could not find such message anymore.
Even though it appears that the plugin can indeed connect to the D101 Doorbird unit, it fails to capture the status changes.
I tried updating the firmware to 129 (was 128 before when I first noticed the problem), but it did not seem to make any difference.

Anyone else having problems with the plugin?
TIA
Last edited by cesarvog on Tue Mar 02, 2021 3:35 pm, edited 3 times in total.
tazswe
Posts: 211
Joined: Mon Mar 13, 2017 10:49 am
Location: Sweden

Re: Problem with Doorbird plugin

Post by tazswe »

Tested my Doorbirds and don’t have any problems.
Firmware 128.

When I reload the plugin it shows offline and change to online within a second.


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User avatar
cesarvog
Posts: 155
Joined: Sat Aug 13, 2016 9:54 am
Location: Brazil

Re: Problem with Doorbird plugin

Post by cesarvog »

Yes, my DoorBird had been working, without any problem since Oct, 2019...
Don't quite know what changed and made it misbehave.
User avatar
cesarvog
Posts: 155
Joined: Sat Aug 13, 2016 9:54 am
Location: Brazil

Re: Problem with Doorbird plugin

Post by cesarvog »

Answering my own post above, the problem was caused by switch port misconfiguration. Problem has been solved now.
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