Error logging into MyQ server

Posted on
Fri Mar 17, 2023 1:14 pm
madscientist offline
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Joined: Jan 05, 2007
Location: Ontario, Canada

Error logging into MyQ server

Is anybody else having trouble logging into the MyQ server? I haven't changed anything on my end, but all of sudden I'm getting these errors in the Indigo log:

Error logging into MyQ server: Error requesting data from https://partner-identity.myq-cloud.com/ ... /authorize: Cannot connect to host partner-identity.myq-cloud.com:443 ssl:True [SSLCertVerificationError: (1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:997)')]


Is this just Chamberlain messing with their API again?

Posted on
Fri Mar 17, 2023 1:23 pm
DaveL17 offline
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Location: Chicago, IL, USA

Re: Error logging into MyQ server

I searched today's log for "MyQ" and came up with nothing.

I came here to drink milk and kick ass....and I've just finished my milk.

[My Plugins] - [My Forums]

Posted on
Fri Mar 17, 2023 1:31 pm
madscientist offline
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Joined: Jan 05, 2007
Location: Ontario, Canada

Re: Error logging into MyQ server

DaveL17 wrote:
I searched today's log for "MyQ" and came up with nothing.


Are your MyQ devices accessible within Indigo?

Posted on
Fri Mar 17, 2023 3:07 pm
DaveL17 offline
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Re: Error logging into MyQ server

madscientist wrote:
Are your MyQ devices accessible within Indigo?


Yes. I just opened my garage door with the Indigo Touch app.

I came here to drink milk and kick ass....and I've just finished my milk.

[My Plugins] - [My Forums]

Posted on
Fri Mar 17, 2023 9:11 pm
GlennNZ offline
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Location: Central Coast, Australia

Error logging into MyQ server

Looks surprisingly similar to a error that I have seen recently with a API upgrade. Down to the line number

[It is normally because of failure of verification of cerificates at API level. Typically can be fixed by adding verify=False, to the requests code line. (presuming requests is used)
eg. response = request.post(url, verify=False, allow_redirects=False) etc.etc.
Not quite sure why one might see it and not another, but may have something to do with OSX versions and SSL versions….
Here though a pymyq library is used - so above likely not that helpful…]

Or alternatively - may be because their has been some API changes…

Glenn


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Posted on
Sat Mar 18, 2023 1:50 pm
madscientist offline
Posts: 121
Joined: Jan 05, 2007
Location: Ontario, Canada

Re: Error logging into MyQ server

Strangely enough the errors have stopped without my intervention. Must have been on the Chamberlain end of things.

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