Hue Lights Error Logfile

[pfams12]

Please find attached snippet from my Indigo Servers logfile that denotes an issue with one or more of the Hue devices. I not sure how it exactly to troubleshoot the problem that's being reported bc it's unclear to me which exact device is throwing the exception. The error is logged multiple times during each hour. I would greatly appreciate any assistance that points me in the right direction.

Thank you,

Paul

[kw123]

Don’t see the attachment. , also please show Hue plugin version# and or upgrade to the latest v 2022.16.58


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[pfams12]

Log file should be attached now.

Just upgraded, was on v 2022.16.55.

Apr 11, 2024 at 9:26:14 AM
Stopping plugin Hue Lights (pid 726)
Hue Lights Warning findHueBridges: stopping process due to stop request
Stopped plugin Hue Lights
Upgrading plugin Hue Lights to newer version 2022.16.58 (previous version moved to trash)
Loading plugin "Hue Lights 2022.16.58" using API v3.0
Starting plugin "Hue Lights 2022.16.58" (pid 76827)

[kw123]

Don’t see any error messages.


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[pfams12]

IndigoDomo_Error_Log_20240407.txt attached.

[kw123]

This is not a hue plugin error but a python install error.

You python libs are screwed up

There is a thread in this plugin section that discusses that.

I am on my phone and don’t have access to the directories right now.

Karl.


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[kw123]

here the link:
viewtopic.php?f=367&t=27470

[pfams12]

Thanks all for the help!

I will work on this over the weekend when I have a few free cycles and report back.

(also maybe worth mentioning, this is an old x86 iMac, ~2014)

Paul

[kw123]

may be just do a re- pair with the hue bridge :
menu config
check: add/delete/modify a bridge
select action: add or re-pair..
then follow menu

Karl

[kw123]

did you fix your problem ?