New Email+ device issue

This forum is for discussing the Email+ plugin, included with Indigo 2021.1 and later. This plugin replaces the old built-in email processing capability.
Japple55
Posts: 235
Joined: Sat Sep 26, 2015 2:54 pm
Location: NE Tennessee

New Email+ device issue

Post by Japple55 »

Hi all,
I've had an SMTP device set up for a long time with no issues.

I now want to have triggers on incoming emails so I set up an imap device. (I use FastMail) Triggers are working but now all incoming messages get marked as read shortly after receipt, so I no longer get the unread messages badge on my devices. With a Mac mini, MBP and an iPhone it has been a chore to troubleshoot. I finally found that if I disable the imap device on email plus, things go back to normal. I don't see any settings in my FastMail account relating to "Leave as Unread " or "Mark as Unread After Downloading", or anything like that.

What am I missing?

TIA,
Jim
2012 MacMini Dual Core I5, 16gig RAM, 250 GB SSD
User avatar
FlyingDiver
Posts: 7326
Joined: Sat Jun 07, 2014 10:36 am
Location: Southwest Florida, USA

Re: New Email+ device issue

Post by FlyingDiver »

Nothing. The action of the plugin fetching the message causes it to get marked as read on the server. The plugin isn't explicitly doing it.

Best practice is to use a separate email account for Indigo so it's not affecting your normal emails. Also, if you're like many people, with a large number of messages in your inbox, the plugin will be quite slow at scanning them for new mail.
joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177
Japple55
Posts: 235
Joined: Sat Sep 26, 2015 2:54 pm
Location: NE Tennessee

Re: New Email+ device issue

Post by Japple55 »

Ah, okay. Thanks, Joe.
2012 MacMini Dual Core I5, 16gig RAM, 250 GB SSD
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