New Email+ device issue

Posted on
Tue May 14, 2024 7:00 am
Japple55 offline
Posts: 226
Joined: Sep 26, 2015
Location: NE Tennessee

New Email+ device issue

Hi all,
I've had an SMTP device set up for a long time with no issues.

I now want to have triggers on incoming emails so I set up an imap device. (I use FastMail) Triggers are working but now all incoming messages get marked as read shortly after receipt, so I no longer get the unread messages badge on my devices. With a Mac mini, MBP and an iPhone it has been a chore to troubleshoot. I finally found that if I disable the imap device on email plus, things go back to normal. I don't see any settings in my FastMail account relating to "Leave as Unread " or "Mark as Unread After Downloading", or anything like that.

What am I missing?

TIA,
Jim

Posted on
Tue May 14, 2024 7:16 am
FlyingDiver offline
User avatar
Posts: 7257
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: New Email+ device issue

Nothing. The action of the plugin fetching the message causes it to get marked as read on the server. The plugin isn't explicitly doing it.

Best practice is to use a separate email account for Indigo so it's not affecting your normal emails. Also, if you're like many people, with a large number of messages in your inbox, the plugin will be quite slow at scanning them for new mail.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Tue May 14, 2024 9:37 am
Japple55 offline
Posts: 226
Joined: Sep 26, 2015
Location: NE Tennessee

Re: New Email+ device issue

Ah, okay. Thanks, Joe.

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