Reflector isn't working after update

[Frakke]

Hi All,

I just updated to the latest version, but getting this error now.
Error failed to create reflector connection: [Errno 1] Operation not permitted: '/Library/Application Support/Perceptive Automation/Indigo 2023.1/Preferences/PrismReflector/id_rsa.pub'


What can I do about this please?

Regards

[jay (support)]

Reset your reflector's activation.

If that doesn't work, then continue on to the Manual Reset instructions.

[Frakke]

Reset your reflector's activation.

If that doesn't work, then continue on to the Manual Reset instructions.

Manual reset did the trick, thanks!

[Ericbo]

Similar though not 100% sure if the reflector not working anymore is due to OS update.
When out of wifi range, getting "reflector connection down" on iPhone Indigo Touch
Going to start local server, getting "reflector status: waiting for activation"
When clicking on "activate reflector" going to my licenses page with a message "click on the create reflector button next to your Indigo 7 or greater ..." but no such button
When checking my license page, it shows my reflector activated
Thank you for the help!

[jay (support)]

Sounds like you need to reset your reflector's activation.

[dprlemon]

Thanks for that. My reflector has been showing down for 2 weeks! It looks good now after following your instructions to reset.

[Ericbo]

Sounds like you need to reset your reflector's activation.

Thank you, did the automatic, the manual and few more ... and working!