Have I missed something?
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howartp wrote:Have I missed something?
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jay (support) wrote:When this happened, did you try the reflector in a browser (https://YOURREFLECTOR.indigodomo.net) and did that work? Just trying to figure out if this is a general reflector issue or is something specific to DomoPad (in which case I'll move this thread over to those forums).
RogueProeliator wrote:.The most common occurrence when I've heard this is whenever the Away setting (the Prism URL) is not properly set -- I've seen a ton where there was a simple typo or set to XYZ.indigodomo or XYZ.prismreflector instead of XYZ.indigodomo.net. So just do a quick double check on that, then we can move on...
There doesn't seem to eb a "Send debug report" option. It just says to go to the forum.
RogueProeliator wrote:There doesn't seem to eb a "Send debug report" option. It just says to go to the forum.
You need to be on the Devices screens... not all screens support that option. Just go to Devices, get the error, and then go to Menu -> Help. On that popup you should see the Send Debug option on the bottom left.
Adam
Ok. I've now sent you 3 separate reports, immediately after the error message appears. Hopefully it will help you find out what is going on.
RogueProeliator wrote:Ok. I've now sent you 3 separate reports, immediately after the error message appears. Hopefully it will help you find out what is going on.
Thanks, and yes... it seems that somehow the Away setting is set not to use HTTPS, which of course the reflector requires. If you go into Settings -> Advanced Settings and check the Away Use HTTPS option.
Adam
Didn't help. I added the HTTPS setting to both away and home and still didn't help. Maybe it's my other away settings. I have "away port" set as "use default" and my host name as "xxxxxxxxx.indigodomo.net"
It's now saying the "ssl certificate on this server is not trusted". Sent you two debug reports. The first one when I am connected to my home network. The second when I am connected to an outside network.
However there is another issues. Notifications are not coming through into the app.
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