Added a new hub

[Colly]

Hi Alan,
I had to replace my Neo hub as the previous one failed on me. New one is up and running and configured via the Heatmiser App with all stats working. I'm not able to connect it to Indigo however. See below from the log, I've updated the network address. Any suggestions?

Code: Select all

   Starting plugin "Heatmiser-Neo 2022.1.2" (pid 17228)
   Started plugin "Heatmiser-Neo 2022.1.2"
   Heatmiser-Neo                   Starting Heatmiser Neo plugin
   Heatmiser-Neo                   Neo comms logging is on
   Heatmiser-Neo Error             Cannot detect devices
   Heatmiser-Neo                   Neo time will be synchronised daily with Indigo
   Heatmiser-Neo                   Starting Heatmiser Neo monitoring thread
   Heatmiser-Neo Error             getNeoData: Socket connect error

Thanks in advance.
Colly

[Colly]

Problem now resolved after reading a separate topic which recommended changing an App API setting.

[racarter]

Sorry Colly, I’ve been away for a few days. Glad you managed to sort it.

[Colly]

Might get back to you yet as I think there may be some issues still. The communication channel is open at least.
Will be this evening before I get back home to review.
Thanks


Sent from my iPhone using Tapatalk

[Colly]

Alan,
I think what has happened with the new hub is that the stats have been assigned new nodes and they don't match to what the previous ones were. The strange behaviour I was seeing was some rooms mysteriously heating and others that didn't match in Indigo.
So how do I update the names? Ideally to match/resync with the previous Indigo stats so all my schedules work.

[racarter]

I suggest you stop the plugin then rename all your existing Indigo devices. Then restart the plugin and let it create new devices. After that you can transfer dependencies from the old devices to the new, then when you’re happy they’re working, delete the old devices.

[Colly]

I’ll give that a go, sounds like a plan.

[Colly]

Tried it with one device but no dice..
Getting below in the log.

Code: Select all

   Reloading plugin "Heatmiser-Neo 2022.1.2" using API v3.0
   Stopping plugin "Heatmiser-Neo 2022.1.2" (pid 59699)
   Heatmiser-Neo                   Stopping Heatmiser Neo plugin
   Stopped plugin "Heatmiser-Neo 2022.1.2"
   Starting plugin "Heatmiser-Neo 2022.1.2" (pid 61003)
   Started plugin "Heatmiser-Neo 2022.1.2"
   Heatmiser-Neo                   Starting Heatmiser Neo plugin
   Heatmiser-Neo                   Neo comms logging is off
   Heatmiser-Neo                   Neo time will be synchronised daily with Indigo
   Heatmiser-Neo                   Starting Heatmiser Neo monitoring thread
   Heatmiser-Neo Error             Cannot update ENGINEERS_DATA.  Will try again tomorrow.
   Heatmiser-Neo                   Update failed at step 'Get ROC'

[racarter]

Turn on comms logging. Might provide a clue.

[Colly]

Log output below after a plugin restart.

Code: Select all

   Heatmiser-Neo                   Neo comms logging is on
   Z-Wave                          received "Office - Motion Sensor" status update is off
   Reloading plugin "Heatmiser-Neo 2022.1.2" using API v3.0
   Stopping plugin "Heatmiser-Neo 2022.1.2" (pid 61312)
   Heatmiser-Neo                   Stopping Heatmiser Neo plugin
   Stopped plugin "Heatmiser-Neo 2022.1.2"
   Starting plugin "Heatmiser-Neo 2022.1.2" (pid 68492)
   Started plugin "Heatmiser-Neo 2022.1.2"
   Heatmiser-Neo                   Starting Heatmiser Neo plugin
   Heatmiser-Neo                   Neo comms logging is on
   Heatmiser-Neo                   --> b'{"INFO":0}'
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   Heatmiser-Neo Error             Cannot update ENGINEERS_DATA.  Will try again tomorrow.
   Heatmiser-Neo                   Update failed at step 'Get ROC'

[racarter]

Hi Colly

DM me your email address and I'll send you an update with additional debug code.

[Colly]

Thanks Alan for your efforts this evening in resolving my issues. Much appreciated.