Did MyQ change something again? Plugin getting errors today

Posted on
Sat Jul 04, 2020 3:56 pm
mattyf offline
Posts: 60
Joined: Apr 15, 2013

Did MyQ change something again? Plugin getting errors today

I'm having trouble logging in to the MyQ service via the plug in today. Sometimes it works, and sometimes it kicks up error messages. Anyone else having issues?

Code: Select all
Jul 4, 2020 at 2:31:45 PM
   MyQ Debug                       logLevel = 5
   MyQ Debug                       myqLogin response = {"SecurityToken":"XXXXXXXXXXXXXXX"}
   MyQ Debug                       myqLogin successful
   MyQ Threaddebug                 myqLogin account_info = {u'UserName': u'XXXXXXXXXXXXXXX@XXXX', u'Account': {u'Name': u"Matthew's Home", u'Roles': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Roles'}, u'UserAllowance': 4, u'DirectoryCodeLength': 0, u'AccessGroups': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessGroups'}, u'Devices': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Devices'}, u'Id': u'XXXXXXXXXXXXXXX', u'Zones': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Zones'}, u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX', u'ContactName': u'Matthew Friedman', u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'TimeZone': u'America/Chicago', u'AccessSchedules': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessSchedules'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'Users': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Users'}}, u'Users': {u'href': u'http://api.myqdevice.com/api/v5/My/Users'}, u'FirstName': u'Matthew', u'Admin': False, u'AnalyticsId': u'XXXXXXXXXXXXXXX', u'DiagnosticDataOptIn': True, u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'UserId': u'XXXXXXXXXXXXXXX', u'RequestAccountLinkInfo': False, u'CultureCode': u'en', u'Phone': u'', u'LastName': u'Friedman', u'TimeZone': {u'Id': u'America/Chicago', u'Name': u'America/Chicago'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'MailingListOptIn': False}
   MyQ Debug                       logLevel = 5
   MyQ Debug                       statusFrequency = 600.0
   MyQ Debug                       myqLogin response = {"SecurityToken":"86eda065-02b0-43dc-8d52-e236a7a67d81"}
   MyQ Debug                       myqLogin successful
   MyQ Threaddebug                 myqLogin account_info = {u'UserName': u'XXXXXXXXXXXXXXX@XXXX', u'Account': {u'Name': u"Matthew's Home", u'Roles': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Roles'}, u'UserAllowance': 4, u'DirectoryCodeLength': 0, u'AccessGroups': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessGroups'}, u'Devices': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Devices'}, u'Id': u'XXXXXXXXXXXXXXX', u'Zones': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Zones'}, u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX', u'ContactName': u'Matthew Friedman', u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'TimeZone': u'America/Chicago', u'AccessSchedules': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessSchedules'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'Users': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Users'}}, u'Users': {u'href': u'http://api.myqdevice.com/api/v5/My/Users'}, u'FirstName': u'Matthew', u'Admin': False, u'AnalyticsId': u'XXXXXXXXXXXXXXX', u'DiagnosticDataOptIn': True, u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'UserId': u'XXXXXXXXXXXXXXX', u'RequestAccountLinkInfo': False, u'CultureCode': u'en', u'Phone': u'', u'LastName': u'Friedman', u'TimeZone': {u'Id': u'America/Chicago', u'Name': u'America/Chicago'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'MailingListOptIn': False}
   MyQ Threaddebug                 getDevices device_info = {u'count': 2, u'items': [{u'name': u'Garage Door Opener', u'parent_device_id': u'XXXXXXXXXXXXXXX', u'device_family': u'garagedoor', u'state': {u'use_aux_relay': False, u'max_invalid_attempts': 0, u'control_from_browser': False, u'close': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX/close', u'open': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX/open', u'aux_relay_behavior': u'None', u'invalid_shutout_period': u'00:00:00', u'rex_fires_door': False, u'last_update': u'2020-07-04T20:12:20.2337385Z', u'passthrough_interval': u'00:00:00', u'attached_work_light_error_present': False, u'online': True, u'report_ajar': False, u'door_state': u'closed', u'invalid_credential_window': u'00:00:00', u'report_forced': False, u'last_status': u'2020-07-04T21:28:22.039867Z', u'command_channel_report_status': False, u'gdo_lock_connected': False, u'door_ajar_interval': u'00:00:00', u'is_unattended_open_allowed': True, u'aux_relay_delay': u'00:00:00', u'is_unattended_close_allowed': True}, u'href': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX', u'parent_device': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX', u'device_type': u'garagedooropener', u'created_date': u'2016-11-13T01:01:33.017', u'serial_number': u'XXXXXXXXXXXXXXX', u'device_platform': u'myq'}, {u'name': u'SHD', u'device_family': u'gateway', u'state': {u'updated_date': u'2020-07-04T13:03:00.5324024Z', u'physical_devices': [], u'learn_mode': False, u'homekit_enabled': False, u'online': True, u'homekit_capable': False, u'last_status': u'2020-07-04T13:02:57.5181482Z', u'learn': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX/learn', u'firmware_version': u'4.2', u'pending_bootload_abandoned': False}, u'href': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX', u'device_type': u'ethernetgateway', u'created_date': u'2016-11-12T20:51:06.21', u'serial_number': u'XXXXXXXXXXXXXXX', u'device_platform': u'myq'}], u'href': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices'}
   MyQ Debug                       getDevices: 2 Devices
   MyQ Debug                       getDevices: device_family = garagedoor, name = Garage Door Opener, serial_number = XXXXXXXXXXXXXXX
   MyQ Debug                       Checking Opener Device: Garage Door Opener (XXXXXXXXXXXXXXX) (XXXXXXXXXXXXXXX) against XXXXXXXXXXXXXXX
   MyQ Debug                       getDevices: device_family = gateway, name = SHD, serial_number = XXXXXXXXXXXXXXX

Jul 4, 2020 at 2:32:07 PM
   MyQ Debug                       actionControlDevice: Unlock Garage Door Opener (XXXXXXXXXXXXXXX)
   MyQ Debug                       myqLogin response = {
    "SecurityToken": "",
    "ReturnCode": "0",
    "ErrorMessage": "please contact customer care, supportID: 11621071380609750102",
    "CorrelationId": ""
}
   MyQ Debug                       myqLogin failure, status_code = 400
   MyQ Debug                       changeDevice: MyQ Login Failure

Jul 4, 2020 at 2:36:56 PM
   MyQ Debug                       myqLogin response = {
    "SecurityToken": "",
    "ReturnCode": "0",
    "ErrorMessage": "please contact customer care, supportID: 11621071380610260982",
    "CorrelationId": ""
}
   MyQ Debug                       myqLogin failure, status_code = 400
   MyQ Debug                       getDevices: MyQ Login Failure
   Reloading plugin "MyQ 7.5.0"
   Stopping plugin "MyQ 7.5.0" (pid 455)
   MyQ Debug                       Garage Door Opener (XXXXXXXXXXXXXXX): deviceStopComm: Removing device (1580579121) from MyQ device list
   MyQ                             Shutting down MyQ
   Stopped plugin "MyQ 7.5.0"
   Starting plugin "MyQ 7.5.0" (pid 1889)
   Started plugin "MyQ 7.5.0"
   MyQ                             Starting MyQ
   MyQ Debug                       statusFrequency = 600.0
   MyQ Debug                       Garage Door Opener (XXXXXXXXXXXXXXX): deviceStartComm: Device version is up to date (2)
   MyQ Debug                       Garage Door Opener (XXXXXXXXXXXXXXX): deviceStartComm: Adding device (1580579121) to MyQ device list
   MyQ Debug                       myqLogin response = {
    "SecurityToken": "",
    "ReturnCode": "0",
    "ErrorMessage": "please contact customer care, supportID: 11621071380477068531",
    "CorrelationId": ""
}
   MyQ Debug                       myqLogin failure, status_code = 400
   MyQ Debug                       getDevices: MyQ Login Failure

Jul 4, 2020 at 2:39:03 PM
   Received INSTEON                "Garage Door" off
   Trigger                         Trigger when Garage Door opens
   Trigger                         Garage Door Opened
   MyQ Debug                       deviceUpdated: Garage Door has changed state: True
   Script                          Python Script Running
   Script                          open dur: 0
   Script                          notificartion pause: 0
   Script                          garage door status: False
   Script                          open dur: 1
   Script                          garage door status: False
   Sent INSTEON                    "Garage Workbench Lights" on
   Error                           "Entryway Keypad" raw insteon command; send failed (no acknowledgment)
   INSTEON Commands Error          Failed to get current LED states for device 840089043 - aborting

Jul 4, 2020 at 2:39:29 PM
   Received INSTEON                "Garage Door" on
   Trigger                         Garage Door Closed
   MyQ Debug                       deviceUpdated: Garage Door has changed state: False
   Sent INSTEON                    "Garage Workbench Lights" off
   Error                           "Entryway Keypad" raw insteon command; send failed (no acknowledgment)
   INSTEON Commands Error          Failed to get current LED states for device 840089043 - aborting
   Reloading plugin "MyQ 7.5.0"
   Stopping plugin "MyQ 7.5.0" (pid 1889)
   MyQ Debug                       Garage Door Opener (XXXXXXXXXXXXXXX): deviceStopComm: Removing device (1580579121) from MyQ device list
   MyQ                             Shutting down MyQ
   Stopped plugin "MyQ 7.5.0"
   Starting plugin "MyQ 7.5.0" (pid 1898)
   Started plugin "MyQ 7.5.0"
   MyQ                             Starting MyQ
   MyQ Debug                       statusFrequency = 600.0
   MyQ Debug                       Garage Door Opener (XXXXXXXXXXXXXXX): deviceStartComm: Device version is up to date (2)
   MyQ Debug                       Garage Door Opener (XXXXXXXXXXXXXXX): deviceStartComm: Adding device (1580579121) to MyQ device list
   MyQ Debug                       myqLogin response = {"SecurityToken":"XXXXXXXXXXXXXXX"}
   MyQ Debug                       myqLogin successful
   MyQ Threaddebug                 myqLogin account_info = {u'UserName': u'XXXXXXXXXXXXXXX@XXXX', u'Account': {u'Name': u"Matthew's Home", u'Roles': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Roles'}, u'UserAllowance': 4, u'DirectoryCodeLength': 0, u'AccessGroups': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessGroups'}, u'Devices': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Devices'}, u'Id': u'XXXXXXXXXXXXXXX', u'Zones': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Zones'}, u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX', u'ContactName': u'Matthew Friedman', u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'TimeZone': u'America/Chicago', u'AccessSchedules': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessSchedules'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'Users': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Users'}}, u'Users': {u'href': u'http://api.myqdevice.com/api/v5/My/Users'}, u'FirstName': u'Matthew', u'Admin': False, u'AnalyticsId': u'XXXXXXXXXXXXXXX', u'DiagnosticDataOptIn': True, u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'UserId': u'XXXXXXXXXXXXXXX', u'RequestAccountLinkInfo': False, u'CultureCode': u'en', u'Phone': u'', u'LastName': u'Friedman', u'TimeZone': {u'Id': u'America/Chicago', u'Name': u'America/Chicago'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'MailingListOptIn': False}
   MyQ Threaddebug                 getDevices device_info = {u'count': 2, u'items': [{u'name': u'Garage Door Opener', u'parent_device_id': u'XXXXXXXXXXXXXXX', u'device_family': u'garagedoor', u'state': {u'use_aux_relay': False, u'max_invalid_attempts': 0, u'control_from_browser': False, u'close': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX/close', u'open': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX/open', u'aux_relay_behavior': u'None', u'invalid_shutout_period': u'00:00:00', u'rex_fires_door': False, u'last_update': u'2020-07-04T21:39:31.6150658Z', u'passthrough_interval': u'00:00:00', u'attached_work_light_error_present': False, u'online': True, u'report_ajar': False, u'door_state': u'closed', u'invalid_credential_window': u'00:00:00', u'report_forced': False, u'last_status': u'2020-07-04T21:39:31.6150658Z', u'command_channel_report_status': False, u'gdo_lock_connected': False, u'door_ajar_interval': u'00:00:00', u'is_unattended_open_allowed': True, u'aux_relay_delay': u'00:00:00', u'is_unattended_close_allowed': True}, u'href': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX', u'parent_device': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX', u'device_type': u'garagedooropener', u'created_date': u'2016-11-13T01:01:33.017', u'serial_number': u'XXXXXXXXXXXXXXX', u'device_platform': u'myq'}, {u'name': u'SHD', u'device_family': u'gateway', u'state': {u'updated_date': u'2020-07-04T13:03:00.5324024Z', u'physical_devices': [], u'learn_mode': False, u'homekit_enabled': False, u'online': True, u'homekit_capable': False, u'last_status': u'2020-07-04T13:02:57.5181482Z', u'learn': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX/learn', u'firmware_version': u'4.2', u'pending_bootload_abandoned': False}, u'href': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices/XXXXXXXXXXXXXXX', u'device_type': u'ethernetgateway', u'created_date': u'2016-11-12T20:51:06.21', u'serial_number': u'XXXXXXXXXXXXXXX', u'device_platform': u'myq'}], u'href': u'http://api.myqdevice.com/api/v5/accounts/XXXXXXXXXXXXXXX/devices'}
   MyQ Debug                       getDevices: 2 Devices
   MyQ Debug                       getDevices: device_family = garagedoor, name = Garage Door Opener, serial_number = XXXXXXXXXXXXXXX
   MyQ Debug                       Checking Opener Device: Garage Door Opener (XXXXXXXXXXXXXXX) (XXXXXXXXXXXXXXX) against XXXXXXXXXXXXXXX
   MyQ Debug                       getDevices: device_family = gateway, name = SHD, serial_number = XXXXXXXXXXXXXXX
   MyQ Debug                       actionControlDevice: Unlock Garage Door Opener (XXXXXXXXXXXXXXX)
   MyQ Debug                       myqLogin response = {"SecurityToken":"XXXXXXXXXXXXXXX"}
   MyQ Debug                       myqLogin successful
   MyQ Threaddebug                 myqLogin account_info = {u'UserName': u'XXXXXXXXXXXXXXX@XXXX', u'Account': {u'Name': u"Matthew's Home", u'Roles': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Roles'}, u'UserAllowance': 4, u'DirectoryCodeLength': 0, u'AccessGroups': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessGroups'}, u'Devices': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Devices'}, u'Id': u'XXXXXXXXXXXXXXX', u'Zones': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Zones'}, u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX', u'ContactName': u'Matthew Friedman', u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'TimeZone': u'America/Chicago', u'AccessSchedules': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessSchedules'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'Users': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Users'}}, u'Users': {u'href': u'http://api.myqdevice.com/api/v5/My/Users'}, u'FirstName': u'Matthew', u'Admin': False, u'AnalyticsId': u'XXXXXXXXXXXXXXX', u'DiagnosticDataOptIn': True, u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'UserId': u'XXXXXXXXXXXXXXX', u'RequestAccountLinkInfo': False, u'CultureCode': u'en', u'Phone': u'', u'LastName': u'Friedman', u'TimeZone': {u'Id': u'America/Chicago', u'Name': u'America/Chicago'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'MailingListOptIn': False}
   MyQ Debug                       Garage Door Opener (XXXXXXXXXXXXXXX): changeDevice: new state = open
   MyQ Threaddebug                 Garage Door Opener (XXXXXXXXXXXXXXX): changeDevice: url = https://api.myqdevice.com/api/v5.1/Accounts/XXXXXXXXXXXXXXX/Devices/XXXXXXXXXXXXXXX/actions, data = = {'action_type': 'open'}, headers = = {'MyQApplicationId': 'JVM/G9Nwih5BwKgNCjLxiFUQxQijAebyyg8QUHr7JOrP+tuPb8iHfRHKwTmDzHOu', 'Content-Type': 'application/json', 'SecurityToken': u'XXXXXXXXXXXXXXX'}
   Received INSTEON                "Garage Door" off
   Trigger                         Trigger when Garage Door opens
   Trigger                         Garage Door Opened
   MyQ Debug                       deviceUpdated: Garage Door has changed state: True
   Script                          Python Script Running
   Script                          open dur: 0
   Script                          notificartion pause: 0
   Script                          garage door status: False
   Script                          open dur: 1
   Script                          garage door status: False
   Script                          open dur: 2
   Script                          garage door status: False
   Sent INSTEON                    "Garage Workbench Lights" on
   Error                           "Entryway Keypad" raw insteon command; send failed (no acknowledgment)
   INSTEON Commands Error          Failed to get current LED states for device 840089043 - aborting
   MyQ Debug                       actionControlDevice: Lock Garage Door Opener (XXXXXXXXXXXXXXX)
   MyQ Debug                       myqLogin response = {"SecurityToken":"XXXXXXXXXXXXXXX"}
   MyQ Debug                       myqLogin successful
   MyQ Threaddebug                 myqLogin account_info = {u'UserName': u'XXXXXXXXXXXXXXX@XXXX', u'Account': {u'Name': u"Matthew's Home", u'Roles': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Roles'}, u'UserAllowance': 4, u'DirectoryCodeLength': 0, u'AccessGroups': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessGroups'}, u'Devices': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Devices'}, u'Id': u'XXXXXXXXXXXXXXX', u'Zones': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Zones'}, u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX', u'ContactName': u'Matthew Friedman', u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'TimeZone': u'America/Chicago', u'AccessSchedules': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/AccessSchedules'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'Users': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/XXXXXXXXXXXXXXX/Users'}}, u'Users': {u'href': u'http://api.myqdevice.com/api/v5/My/Users'}, u'FirstName': u'Matthew', u'Admin': False, u'AnalyticsId': u'XXXXXXXXXXXXXXX', u'DiagnosticDataOptIn': True, u'Address': {u'PostalCode': u'90046', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}}, u'UserId': u'XXXXXXXXXXXXXXX', u'RequestAccountLinkInfo': False, u'CultureCode': u'en', u'Phone': u'', u'LastName': u'Friedman', u'TimeZone': {u'Id': u'America/Chicago', u'Name': u'America/Chicago'}, u'Email': u'XXXXXXXXXXXXXXX@XXXX', u'MailingListOptIn': False}
   MyQ Debug                       Garage Door Opener (XXXXXXXXXXXXXXX): changeDevice: new state = close
   MyQ Threaddebug                 Garage Door Opener (XXXXXXXXXXXXXXX): changeDevice: url = https://api.myqdevice.com/api/v5.1/Accounts/XXXXXXXXXXXXXXX/Devices/XXXXXXXXXXXXXXX/actions, data = = {'action_type': 'close'}, headers = = {'MyQApplicationId': 'JVM/G9Nwih5BwKgNCjLxiFUQxQijAebyyg8QUHr7JOrP+tuPb8iHfRHKwTmDzHOu', 'Content-Type': 'application/json', 'SecurityToken': u'XXXXXXXXXXXXXXX'}
   Received INSTEON                "Garage Door" on
   Trigger                         Garage Door Closed
   MyQ Debug                       deviceUpdated: Garage Door has changed state: False
   Sent INSTEON                    "Garage Workbench Lights" off
   Error                           "Entryway Keypad" raw insteon command; send failed (no acknowledgment)
   INSTEON Commands Error          Failed to get current LED states for device 840089043 - aborting
   MyQ Debug                       myqLogin response = {
    "SecurityToken": "",
    "ReturnCode": "0",
    "ErrorMessage": "please contact customer care, supportID: 7805234972772667826",
    "CorrelationId": ""
}
   MyQ Debug                       myqLogin failure, status_code = 400
   MyQ Debug                       getDevices: MyQ Login Failure

Posted on
Sat Jul 04, 2020 4:00 pm
FlyingDiver offline
User avatar
Posts: 4325
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Did MyQ change something again? Plugin getting errors to

Yes, they've been blocking certain clients. Or at least dis-allowing certain user agents in the http requests to their server.

I've been waiting for the library developers to settle on a solution before updating it.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Sat Jul 04, 2020 5:15 pm
colovin offline
Posts: 159
Joined: Oct 27, 2009

Re: Did MyQ change something again? Plugin getting errors to

I'm among the dis-allowed. Past couple of days I've had to go to the keypad and enter 4 digits to open the garage door instead of just opening my mail box (under several conditions). Oh the pain!, the pain! :D Hopefully notice of the update will be posted in this thread. Thanks for a great plugin, have a great 4th!

Indigo 7.1.1, OS 10.14.6, MacMini .3.2 GHz 6 Intel Core i7, 64 GB ram

Posted on
Sat Jul 04, 2020 8:19 pm
FlyingDiver offline
User avatar
Posts: 4325
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Did MyQ change something again? Plugin getting errors to


joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Sun Jul 05, 2020 4:51 am
DaveL17 offline
User avatar
Posts: 5533
Joined: Aug 20, 2013
Location: Chicago, IL, USA

Re: Did MyQ change something again? Plugin getting errors to

Thanks Joe. I was lucky this time and wasn't among the disallowed.

Appreciate the support. On a holiday no less!

I came here to drink milk and kick ass....and I've just finished my milk.

[My Plugins] - [My Forums]

Posted on
Sun Jul 05, 2020 5:13 pm
colovin offline
Posts: 159
Joined: Oct 27, 2009

Re: Did MyQ change something again? Plugin getting errors to

It's now working for me. My callused finger tips thank you. . .

Indigo 7.1.1, OS 10.14.6, MacMini .3.2 GHz 6 Intel Core i7, 64 GB ram

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