Fatal error after IP change

Posted on
Tue May 14, 2019 5:45 am
evansgo offline
Posts: 203
Joined: Nov 29, 2013

Fatal error after IP change

Hi,

I have 3 AP Pro's and no other Unifi kit (yet) and a few days ago I started tidying up my network ready for a USG and 16w Ubiquiti switch. As a result I set IP's to each of the AP's in place of DHCP. However ever since I have been getting this message on just one of them, roughly every 30 seconds (its not consistent)
uniFiAP Error getMessages: (1) FATAL error connecting to ip#: 192.168.10.5 wrong ip/ password or system down or ssh timed out or ..?
uniFiAP Error getMessages: (1) FATAL error connecting to ip#: 192.168.10.5 wrong ip/ password or system down or ssh timed out or ..?

It all looks fine in the controller and I have tried amending the IP to other ones, but get the same message albeit with the new IP.

Any suggestions where I can look to fix this?
Thanks

Posted on
Tue May 14, 2019 6:16 am
kw123 offline
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Location: Dallas, TX

Fatal error after IP change

Did you update the ip numbers etc in plugin config?

Could post print config from menu?
And blank out the uid passwords.
and could you test:
open terminal
ssh userid@ipofap

if you get an error please delete file
~/.ssh/known_hosts
(or edit with nano and delete the line with the new ip address)

Karl




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Posted on
Tue May 14, 2019 6:39 am
evansgo offline
Posts: 203
Joined: Nov 29, 2013

Re: Fatal error after IP change

Hi, yes I did the update in config. I did all three at the same time, but only the one is failing.

A little more info. I have reset the AP to DHCP and the errors went away, so I then tried 192.168.10.9 and that is also OK. But if I go back to 192.168.10.5 it fails - all the time I am amending the config as well. I double checked that the IP is free and it is and if I ping it when the AP is NOT set to .5 then I get no response. If I ping it when it is set to .5 then it works as expected, but unifiAP gives the errors.

I'll get the log shortly

Posted on
Tue May 14, 2019 6:45 am
kw123 offline
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Location: Dallas, TX

Re: Fatal error after IP change

Check out the hosts file


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Posted on
Tue May 14, 2019 6:50 am
evansgo offline
Posts: 203
Joined: Nov 29, 2013

Re: Fatal error after IP change

    16:45:13 -
    16:45:13 -UniFi =============plugin config Parameters========
    16:45:13 -debugLevel ['Logic', 'Log', 'LogDetails']
    16:45:13 -logFile /Library/Application Support/Perceptive Automation/Indigo 7.3/Logs/com.karlwachs.uniFiAP/plugin.log
    16:45:13 -enableFINGSCAN True
    16:45:13 -enableBroadCastEvents all
    16:45:13 -ignoreNeighborForFing False
    16:45:13 -expirationTime 300 [sec]
    16:45:13 -sleep in main loop 4.0 [sec]
    16:45:13 -use curl or request /usr/bin/curl
    16:45:13 -cpu used since restart: 0:19.98
    16:45:13 -
    16:45:13 -====== used in ssh userid@switch-IP, AP-IP, USG-IP to get DB dump and listen to events
    16:45:13 -UserID
    16:45:13 -PassWd
    16:45:13 -promptOnServer -GW dict
    16:45:13 -promptOnServer -AP dict BZ.v
    16:45:13 -promptOnServer -SW dict US.v
    16:45:13 -promptOnServer -GW ctrl :~
    16:45:13 -promptOnServer -AP tail BZ.v
    16:45:13 -promptOnServer -GW tail
    16:45:13 -promptOnServer -SW tail US.v
    16:45:13 -GW tailCommand /usr/bin/tail -F /var/log/messages
    16:45:13 -GW dictCommand mca-dump | sed -e 's/^ *//'
    16:45:13 -SW tailCommand /usr/bin/tail -F /var/log/messages
    16:45:13 -SW dictCommand mca-dump | sed -e 's/^ *//'
    16:45:13 -AP tailCommand /usr/bin/tail -F /var/log/messages
    16:45:13 -AP dictCommand mca-dump | sed -e 's/^ *//'
    16:45:13 -read DB Dict every {GW:60,AP:60,SW:60} [sec]
    16:45:13 -restart listeners if NoMessage for 180[sec]
    16:45:13 -
    16:45:13 -====== CONTROLLER WEB ACCESS , set parameters and reporting
    16:45:13 - curl data={WEB-UserID:..,WEB-PassWd:..} https://controllerIP: ..--------------
    16:45:13 -Mode: off, ON, reports only ON
    16:45:13 -WEB-UserID
    16:45:13 -WEB-PassWd
    16:45:13 -Controller port# 8443
    16:45:13 -Controller site Name# default
    16:45:13 -Controller API WebPage /api/s/
    16:45:13 -get blocked client info from Cntr every 180[sec]
    16:45:13 -
    16:45:13 -====== VIDEO / camera NVR stuff ----------------------
    16:45:13 -= get camera DB config and listen to recording event logs
    16:45:13 - ssh NVR-UNIXUserID@NVR-IP
    16:45:13 -NVR-VIDEO enabled False
    16:45:13 -NVR-UNIXUserID
    16:45:13 -NVR-UNIXpasswd
    16:45:13 -promptOnServer -VD dict vbox-unifi
    16:45:13 -promptOnServer -VD tail vbox-unifi
    16:45:13 -VD tailCommand /usr/bin/tail -F /var/lib/unifi-video/logs/motion.log
    16:45:13 -VD dictCommand not implemented
    16:45:13 -= getting snapshots and reading and changing parameters
    16:45:13 - curl data={WEB-UserID:..,WEB-PassWd:..} https://NVR-IP#: .... for commands and read parameters
    16:45:13 - requests(http://IP-NVR:7080/api/2.0/snapshot/cam ... tream=True) for snap shots
    16:45:13 -imageSourceForSnapShot noImage
    16:45:13 -imageSourceForEvent noImage
    16:45:13 -NVR-WEB-UserID
    16:45:13 -NVR-WEB-passWd
    16:45:13 -NVR-API Key
    16:45:13 -
    16:45:13 -AP ip# enabled / disabled
    16:45:13 -192.168.10.4 True
    16:45:13 -192.168.10.9 True
    16:45:13 -192.168.10.6 True
    16:45:13 -192.168.10.5 False
    16:45:13 -192.168.1.x False
    16:45:13 -SW ip#
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -192.168.1.x False
    16:45:13 -
    16:45:13 - False USG/UGA gateway/router
    16:45:13 -192.168.10.100 Controller / cloud Key IP#
    16:45:13 - Video NVR-IP#

Posted on
Tue May 14, 2019 6:50 am
evansgo offline
Posts: 203
Joined: Nov 29, 2013

Re: Fatal error after IP change

Nothing odd in the host file

##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost

Posted on
Tue May 14, 2019 7:17 am
kw123 offline
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Location: Dallas, TX

Re: Fatal error after IP change

Having bf
Will check later.




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Posted on
Tue May 14, 2019 8:41 am
kw123 offline
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Location: Dallas, TX

Re: Fatal error after IP change

can you do:

ssh userid@ipofap

?

Posted on
Tue May 14, 2019 9:09 am
evansgo offline
Posts: 203
Joined: Nov 29, 2013

Re: Fatal error after IP change

Sorry forgot to reply, yes I could

Posted on
Tue May 14, 2019 9:36 am
kw123 offline
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Location: Dallas, TX

Re: Fatal error after IP change

how long does it take? > some seconds..?

are you doing the ssh from the same box as the plugin ie = indigo server?

Posted on
Tue May 14, 2019 10:21 am
kw123 offline
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Location: Dallas, TX

Re: Fatal error after IP change

if you use the latest version:
please switch on debug # 7 = expect and #6 connection

post the results (blank the passwords ). it can be a lot !!

you should see the details for the error with #7 alone, i believe the #6 is the returned data - which you don't need for this.

Karl
ps please always mention your Version number, osx ..

Posted on
Wed May 15, 2019 5:39 am
evansgo offline
Posts: 203
Joined: Nov 29, 2013

Re: Fatal error after IP change

Sorry been away. I'll try some experimenting agin now I have a little time.

Posted on
Wed May 15, 2019 5:40 am
kw123 offline
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Joined: May 12, 2013
Location: Dallas, TX

Re: Fatal error after IP change

I am out for 3 weeks. Can just use my cell phone.


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Posted on
Wed May 15, 2019 6:08 am
evansgo offline
Posts: 203
Joined: Nov 29, 2013

Re: Fatal error after IP change

Working now, thanks so much for the pointers.

I removed the ssh hosts file and 'forgot' the AP to reset it. I did both those things together so not sure which fixed it, but it is all happy now.

Posted on
Wed May 15, 2019 6:39 am
kw123 offline
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Posts: 6601
Joined: May 12, 2013
Location: Dallas, TX

Re: Fatal error after IP change

Likely the hosts file.

Glad it works
I will try to add the hostsfile management.
Pibeacon does that already.



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