New license model will be expensive

Posted on
Sun Oct 28, 2018 7:17 am
davinci offline
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Joined: Feb 14, 2015

New license model will be expensive

I have a system running on Indigo 7.1. License is expired but it is not a problem for now.

If I understand correctly Indigo Server will fail in macOS 10.15 because the server still is 32 Bit software. Something that is known since quite some time, yet Indigo still is 32 Bit.

I don't need new features of Indigo but this essentially means I have to pay 250$ next year to be able to use the software updated to 64 Bit. Maybe I could subscribe for 2-3 years (including catchup). This would cost 180$. Again just for keeping the software running.

I seriously hope I didn't understand this correctly or you will find a solution for those on 7.1. Otherwise I consider this price tag a rip off.

Not sure if everyone is aware of this...

Posted on
Sun Oct 28, 2018 8:54 am
autolog offline
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Location: West Sussex

Re: New license model will be expensive

You can leave your Indigo Mac on 10.14 and then you would be OK and continue to run 7.1 :wink:

I hardly think it is a rip-off for the ongoing maintenance of this high quality software - the guys have got to make a living to put food on the table!

I am sure they are putting in a lot of work to convert Indigo to 64bit assuming they haven't got a magic wand. :D

Posted on
Sun Oct 28, 2018 11:19 am
matt (support) offline
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Re: New license model will be expensive

The cost of the optional subscription which gives you updates (and a reflector) is pretty simple: $59.95 / year after the first included/free year. Each customer, of course, has to decide if they want the subscription and if it is worth the value to them. We have no plans of changing the subscription pricing.

Image

Posted on
Sun Oct 28, 2018 12:02 pm
kw123 offline
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Re: New license model will be expensive

That’s about 1 good zwave switch


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Posted on
Sun Oct 28, 2018 1:55 pm
durosity offline
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Re: New license model will be expensive

As Matt and Jay are clearly billionaires now I think all future updates for indigo should be free. No.. better than that.. they should pay us for using their software!


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Computer says no.

Posted on
Sun Oct 28, 2018 5:17 pm
kw123 offline
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Re: New license model will be expensive

The largest software acquisition ever: IBM to buy Red Hat for $34B....


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Posted on
Sun Oct 28, 2018 6:40 pm
lanbrown offline
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Re: New license model will be expensive

kw123 wrote:
That’s about 1 good zwave switch


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Or the equivalent of $5 a month.

Posted on
Mon Oct 29, 2018 2:54 am
davinci offline
Posts: 222
Joined: Feb 14, 2015

Re: New license model will be expensive

Or 250$ at once, right?

Posted on
Mon Oct 29, 2018 6:32 am
lanbrown offline
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Joined: Sep 26, 2017

Re: New license model will be expensive

The first time you buy, yes. It was the same on the older system as well. Then as long as you don't get over a year behind in the subscription, you can just catch up.

https://www.indigodomo.com/blog/2016/11/09/indigo-date/

Posted on
Mon Oct 29, 2018 8:27 am
davinci offline
Posts: 222
Joined: Feb 14, 2015

Re: New license model will be expensive

Ok, so it is clear to me I will pay 60$ a year.

If I would not, then I have to pay 250$ after falling behind catchup.

Thanks for clarification.

Posted on
Mon Oct 29, 2018 8:34 am
lanbrown offline
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Re: New license model will be expensive

That is what it says. It is far cheaper to just stay current.

Posted on
Mon Oct 29, 2018 9:29 am
durosity offline
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Location: Newcastle Upon Tyne, Ye Ol' England.

New license model will be expensive

lanbrown wrote:
That is what it says. It is far cheaper to just stay current.


Definitely! $60 a year is negligible considering the overall cost of even a fairly small automation system. And if it helps keep the lights on at Indigo HQ then so much the better... gosh just think of the cost of your time having to switch to something like openHab if Indigo ceased to exist, not to mention the increased amount of time you’d need to spend maintaining the system and working around bugs!

Computer says no.

Posted on
Mon Oct 29, 2018 11:24 am
Korey offline
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Location: Henderson, NV

Re: New license model will be expensive

I personally think they should be charging at least $100 a year for such great software and support.

Indigo is the least expensive and most crucial part of this "Hobby"

There is no where else you will find such amazing support from the Devs or the Community.

--
Korey

Posted on
Mon Oct 29, 2018 11:42 am
dduff617 offline
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Joined: Jul 05, 2006

Re: New license model will be expensive

i hesitate to say how much i would be "willing to pay" for indigo. i have a big investment in indigo continuing to work and work well.

i think IndigoDomotics should charge enough to find the sweet spot in the market such that their revenue (# of licenses * cost per license) is sufficient to cover what they need for the product to a) have solid support and b) to grow and improve going forward so that it remains "viable" as something that can serve as a hub for diverse HA installations. I agree that $100/yr seems in the range of "reasonable" to me. I believe at some point above that, as IndigoDomotics raises the price,, the number of licenses drops off and total revenue eventually curves downward.

on a related topic... i also feel that the Indigo platform/community is on the brink of needing to find a good paid support model for plugins. i've already seen a couple of plugins that started out strong, drew me into using them and relying on them, and then sort of "withered" from lack of support and fell into dis-repair. I'd like it if plugin developers were incented to provide good support and upgrades. There are a few plugins that I'd readily pay $10-20/yr for without reservation.

Posted on
Mon Oct 29, 2018 12:20 pm
FlyingDiver offline
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Location: Cape Coral, FL

Re: New license model will be expensive

dduff617 wrote:
on a related topic... i also feel that the Indigo platform/community is on the brink of needing to find a good paid support model for plugins. i've already seen a couple of plugins that started out strong, drew me into using them and relying on them, and then sort of "withered" from lack of support and fell into dis-repair. I'd like it if plugin developers were incented to provide good support and upgrades. There are a few plugins that I'd readily pay $10-20/yr for without reservation.


That's a tough subject to tackle. There are a dozen or so seriously active plugin developers, plus the same again (order of magnitude, anyway) that have one or two they work on. But even the most active developer has maybe 6 or so popular plugins. Even at $20/yr/plugin, how many users does it take to make a business case for committing to the plugin as a commercial business? One that would take priority over a real job or family? If the developer is an independent programmer, then maybe they can work that into their commitments. Otherwise? Not really. Of the active plugin developers, I think I'm the only one that's not working at a real job of some kind. I retired almost 11 years ago, before I turned 50. :). But even now, I can't commit to commercial level support. I was out of the country for four weeks in September, and will be again in December. Can't do support or serious development work on those trips.

I've gotten some Paypal donations along the way, and I do appreciate them. Makes me willing to pay for hardware for testing plugins, or paying for online services for the same purpose. Never going to be enough to commit to any kind of SLA though.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

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