Login Loop

Posted on
Sun Sep 30, 2018 5:34 pm
HFTobeason offline
Posts: 272
Joined: Nov 07, 2003

Login Loop

Bonjour server shows up as expected, but entering login credentials simply loops back to the login.

iPhone XS Max
iOS 12.1

Posted on
Sun Sep 30, 2018 6:07 pm
jay (support) offline
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Location: Austin, Texas

Re: Login Loop

12.1 is beta, but we'll look into it. No issues on 12.0.

That behavior seems to indicate you're using the wrong password. What does it show in the Event Log when it fails?

Jay (Indigo Support)
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Posted on
Sun Sep 30, 2018 6:14 pm
HFTobeason offline
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Joined: Nov 07, 2003

Re: Login Loop

Nope. This happened after updating to 7.2, BTW.

Entering a new password in the server and then in the app worked.

Indigo has also changed/updated my DB name, adding increment incrementing numbers - now up to "4".

Posted on
Mon Oct 01, 2018 9:41 am
jay (support) offline
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Re: Login Loop

HFTobeason wrote:
Nope. This happened after updating to 7.2, BTW.

Entering a new password in the server and then in the app worked.

Indigo has also changed/updated my DB name, adding increment incrementing numbers - now up to "4".


If you're talking about what shows in the Indigo Touch settings dialog, that's not Indigo, it's Bonjour. When you have multiple devices broadcasting a service with the same name, Bonjour helpfully increments the number behind the name to distinguish. At several points in time in the past, you've had multiple Indigo Servers running broadcasting out the same name so Bonjour has incremented the number. When you select that in Indigo Touch, we retain the name that Bonjour tells to us, so it's forever listed with the increment even if you later turn off any other instance of Indigo.

Jay (Indigo Support)
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Posted on
Mon Oct 01, 2018 10:38 am
HFTobeason offline
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Joined: Nov 07, 2003

Re: Login Loop

Hmmm... So what's this:
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Posted on
Mon Oct 01, 2018 10:53 am
matt (support) offline
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Re: Login Loop

Can you email us the Event Log for the day that you first launched Indigo 7.2 after doing the upgrade (or find it and look at the top for the lines where Indigo logs that it is converting and saving the database file)?

Image

Posted on
Mon Oct 01, 2018 1:27 pm
HFTobeason offline
Posts: 272
Joined: Nov 07, 2003

Re: Login Loop

Log emailed.

Posted on
Mon Oct 01, 2018 1:33 pm
HFTobeason offline
Posts: 272
Joined: Nov 07, 2003

Re: Login Loop

Also, FYI:
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