Difficulty connectong to Pad touch after IP server restarts

Posted on
Wed Aug 01, 2018 9:18 am
PatriciaW offline
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Joined: May 20, 2017

Difficulty connectong to Pad touch after IP server restarts

Last night my IP server was restarted. While my android app was unaffected my iPad touch app was unable to connect. I used the same setting (IP address) as the android app but was still unable to connect.

For anyone who has the same problem I had to restart the iPad for it to see the server.

Posted on
Wed Aug 01, 2018 4:39 pm
jay (support) offline
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Re: Difficulty connectong to Pad touch after IP server resta

IP server?

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Posted on
Fri Aug 03, 2018 9:45 am
PatriciaW offline
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Re: Difficulty connectong to Pad touch after IP server resta

I forgot to answer jay’s question. My IP server is the network server.

I’m still having periodic connection problems that so far are resolved by restarting my iPad. My iPad is iOS 11.4. My Android version works. It is is an LG G4 and Android 6.0.

Help

Posted on
Fri Aug 03, 2018 10:32 am
jay (support) offline
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Re: Difficulty connectong to Pad touch after IP server resta

PatriciaW wrote:
I forgot to answer jay’s question. My IP server is the network server.


I'm sorry if I'm being dense, but what exactly is that? Do you mean your router?

PatriciaW wrote:
I’m still having periodic connection problems that so far are resolved by restarting my iPad. My iPad is iOS 11.4. My Android version works. It is is an LG G4 and Android 6.0.


If your iPad is dropping off the network and won't reconnect, then it seems like you've got a network issue of some kind.

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Posted on
Fri Aug 03, 2018 2:09 pm
FlyingDiver offline
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Re: Difficulty connectong to Pad touch after IP server resta

I think she means DHCP server (serving IP addresses).

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Posted on
Sat Aug 04, 2018 10:29 am
PatriciaW offline
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Re: Difficulty connectong to Pad touch after IP server resta

I was able to simplify this to resetting the network settings. I'm still not sure what causes this problem since it only happens on the iPad.

Posted on
Mon Aug 06, 2018 8:41 am
PatriciaW offline
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Re: Difficulty connectong to Pad touch after IP server resta

Another fix: We have two networks with different frequencies (2.4GHz and 5GHz ) since some apps do not work on the faster frequency. I can get iPad Touch to connect when I switch to the other frequency, i.e. from 2.4 to 5 or vice versa. I do not need to reset at all.

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