Email Settings Question

Posted on
Thu Jul 12, 2018 6:05 pm
toille27 offline
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Posts: 233
Joined: Jul 18, 2011
Location: Doylestown PA

Email Settings Question

I have lost my email notifications and have been getting an error in the log every 10 mins
Error email send authentication failed Error email re-send scheduled in 10 minutes
. I have tried 3 different email addresses (2 Gmail and 1 AOL) that work entering what I believe to be the correct settings and passwords and I continue to get the error.

My question, is there a way to purge all of the previous email settings from Indigo so I can start fresh?

Posted on
Thu Jul 12, 2018 8:05 pm
Colorado4Wheeler offline
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Posts: 2747
Joined: Jul 20, 2009
Location: Colorado

Re: Email Settings Question

I believe that even the devs will tell you that the email system in Indigo is problematic and that the Better Email Plugin is the, well, better email solution for Indigo. You may want to try that and see if it works better for you.

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Posted on
Fri Jul 13, 2018 8:58 am
jay (support) offline
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Joined: Mar 19, 2008
Location: Austin, Texas

Re: Email Settings Question

You have to restart the server to get old mail cleared out of the queue.

+1 on using Better Email instead...

Jay (Indigo Support)
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