Alexa not performing actions

Posted on
Sat Jul 07, 2018 6:07 am
Jim offline
Posts: 127
Joined: Jul 20, 2003

Alexa not performing actions

I just upgraded from v1 to v3 of the plugin. v1 worked pretty much without fail. Now I have this repeatable case where asking Alexa to turn on Kitchen Lights (for example) I get the double gong. If I ask Alexa to discover devices (even though it does not find any new devices) the command works for a while.

I am using a Linksys Velop 3-node WiFi network.

Any thoughts?

Thanks,
Jim

Posted on
Sat Jul 07, 2018 10:52 am
autolog offline
Posts: 2355
Joined: Sep 10, 2013
Location: West Sussex

Re: Alexa not performing actions

Difficult to suggest a solution for these type of problems. :|

How many Echos are you using and is the kitchen light the only device that isn't working.
How many devices do you have defined to Alexa via the plugin and how many Alexa-Hue bridge devices do you have defined?

If you leave it 15 seconds or so and repeat the command, does it work?

Posted on
Sat Jul 07, 2018 11:02 am
Jim offline
Posts: 127
Joined: Jul 20, 2003

Re: Alexa not performing actions

I bet.

I have three Echos in the house and when it does not work it does not work from any of them. I have one Alexa-Hue bridge defined with five action groups. When things don't work none of the action groups work. I usually try again right away but next time it stops responding I'll be sure to wait the 15 seconds.

Thanks.
Jim

Posted on
Sun Jul 08, 2018 10:58 am
Jim offline
Posts: 127
Joined: Jul 20, 2003

Re: Alexa not performing actions

Turns out the Alexa app had multiple definitions for the virtual devices. Maybe left over from the v1 plug-in? I deleted them all using the Alexa app and re-discovered. Things are working once again!

Posted on
Sun Jul 08, 2018 3:50 pm
autolog offline
Posts: 2355
Joined: Sep 10, 2013
Location: West Sussex

Re: Alexa not performing actions

That's good to know - glad it is now working for you. :)

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