iTunes plugin disabling itself

Posted on
Tue May 08, 2018 6:17 am
mbordas offline
Posts: 8
Joined: Dec 28, 2016

iTunes plugin disabling itself

Has anyone else been having trouble with the iTunes plugin recently? This just started a few week ago, it randomly disables itself sometimes, maybe every few days.

Code: Select all
   iTunes Error                    iTunes stopped due to the following error (will attempt to recover in 10 seconds):

Traceback (most recent call last):
  File "statusThread.py", line 134, in run
  File "itunes.py", line 59, in iTunesLogin
UnknownError: 'ITunesController.iTunesLogin() Error getting initial cache update: Traceback (most recent call last):\n  File "itunes.py", line 57, in iTunesLogin\n  File "itunes.py", line 181, in updateCache\n  File "dacp.py", line 586, in send_cmd\n  File "dacp.py", line 581, in send_raw\nDACPException: 403 - unknown response status code\n'


   iTunes Error                    iTunes has an unknown error - disabling

Posted on
Tue May 08, 2018 9:08 am
jay (support) offline
Site Admin
User avatar
Posts: 14068
Joined: Mar 19, 2008
Location: Austin, Texas

Re: iTunes plugin disabling itself

That seems to imply that iTunes is randomly deciding to fail the authentication request (which really shouldn't be possible since the pairing process is what does that authentication), and in a very unexpected way. More information: Indigo version, macOS version, iTunes version, is it a local or remote iTunes instance, etc.

Jay (Indigo Support)
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