Log Errors post-crash

Posted on
Fri Apr 27, 2018 1:45 pm
HFTobeason offline
Posts: 267
Joined: Nov 07, 2003

Log Errors post-crash

Hard crash of unknown origin. Reboot. Now seeing:

Code: Select all
   Error (client)                  timeout waiting for server response for request GetControllerGroupNameForDeviceGroupNum
   Error (client)                  error calculating action description
   Error (client)                  timeout waiting for server response for request GetControllerGroupNameForDeviceGroupNum
   Error (client)                  error calculating action description
   Error (client)                  timeout waiting for server response for request GetControllerGroupNameForDeviceGroupNum
   Error (client)                  error calculating action description
   Error (client)                  received unexpected packet response GetControllerGroupNameForDeviceGroupNum (waiting for )
   Error (client)                  received unexpected packet response GetControllerGroupNameForDeviceGroupNum (waiting for )
   Error (client)                  received unexpected packet response GetControllerGroupNameForDeviceGroupNum (waiting for )

   SVG Error                       Error in plugin execution runConcurrentThread:

Traceback (most recent call last):
  File "plugin.py", line 50, in runConcurrentThread
  File "/Library/Application Support/Perceptive Automation/Indigo 7/Plugins/SVG.indigoPlugin/Contents/Server Plugin/data.py", line 95, in monitorData
StandardError: ServerCommunicationError -- timeout waiting for response

   SVG Error                       plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)
   TED - The Energy Detective ErrorError in plugin execution runConcurrentThread:

Traceback (most recent call last):
  File "plugin.py", line 63, in runConcurrentThread
StandardError: ServerCommunicationError -- timeout waiting for response

   TED - The Energy Detective Errorplugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)

Posted on
Fri Apr 27, 2018 5:22 pm
jay (support) offline
Site Admin
User avatar
Posts: 14504
Joined: Mar 19, 2008
Location: Austin, Texas

Re: Log Errors post-crash

Shut down the Indigo Server, manually move all plugins from:

/Library/Application Support/Perceptive Automation/Indigo 7/Plugins

to:

/Library/Application Support/Perceptive Automation/Indigo 7/Plugins (Disabled)

then start the server back up. If everything works, then start reenabling plugins one at a time.

If things still don't work, then copy/paste the entire Event Log contents into a reply post (there may be more useful information before what you posted above).

You might also want to do a shutdown/restart (rather than a reboot) of your Mac.

Jay (Indigo Support)
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Posted on
Fri Apr 27, 2018 8:43 pm
HFTobeason offline
Posts: 267
Joined: Nov 07, 2003

Re: Log Errors post-crash

Well, that seems to have worked!

Curiously, I had individually reloaded (from within Indigo) each of the plugins previously, but no joy. Hmmm...

Anyway, all good now.

Thank you!!!

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