[SOLVED]iTunes Plugin Problems

Posted on
Mon Jan 13, 2014 9:02 pm
RufusFirefly offline
Posts: 8
Joined: Dec 04, 2013

[SOLVED]iTunes Plugin Problems

I am having a problem with the iTunes plug in. I keep getting the following error .....


iTunes Error iTunes stopped due to the following error (will attempt to recover in 10 seconds):

Traceback (most recent call last):
File "statusThread.py", line 128, in run
File "itunes.py", line 169, in status
AttributeError: 'timeout' object has no attribute 'errorNum'

I am running Indigo 6.07, iTunes 11.1.3, and OSX 10.9.1

I can re-enable the plugin, it will work for a bit, then would error out again.

Any suggestions ?

Posted on
Tue Jan 14, 2014 10:33 am
jay (support) offline
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Location: Austin, Texas

Re: iTunes Plugin Problems

(moved to a more appropriate location)

Odd - those line numbers aren't matching up with the currently shipping plugin. What version number shows when you look at the "Plugins->iTunes->About iTunes vX.X.X..." menu item?

In any event, it appears that the plugin is getting a network timeout talking to your iTunes instance. Is it on the same Mac as your IndigoServer or on a different Mac?

Jay (Indigo Support)
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Posted on
Tue Jan 14, 2014 5:19 pm
RufusFirefly offline
Posts: 8
Joined: Dec 04, 2013

Re: iTunes Plugin Problems

iTunes Plugin is version 1.1.4

Yes, Indigo server and iTunes are all on the same computer.

Posted on
Tue Jan 14, 2014 7:02 pm
jay (support) offline
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Re: iTunes Plugin Problems

Send me an email (indigo DASH support AT perceptiveautomation DOT com) pointing to this thread - I want to take this one offline to diagnose more.

Jay (Indigo Support)
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Posted on
Sat Jan 25, 2014 11:14 pm
RufusFirefly offline
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Joined: Dec 04, 2013

Re: iTunes Plugin Problems

Solved.

I did a clean install of Mavericks, and since then have had no issues at all.

Thanks.

Posted on
Sun Jan 26, 2014 9:58 am
jay (support) offline
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Re: iTunes Plugin Problems

Glad it's working for you - I suspect you might notice other things that are working more consistently as well. Sometimes a good OS cleaning is just what the doctor ordered (though I know it's painful).

Jay (Indigo Support)
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