I have been using Indigo with Insteon for a long time and I wanted to try to add some more modules so I thought I would give Zwave a try. I purchased the HomeSeer SmartStick G8 800 Series Z-Wave Plus v2 adapter. I purchased a Minoston Z-Wave Plug 800 (MP31Z) and Shelly Wave Plug US 800 Series Smart Plug.
I was able to add the stick no problem (initially with a usb extention cable and later without). I was able to include the devices no problem, but every time I tried to sync it would time out for both devices. I tried excluding and including again with the same result. I removed the usb extention and had the modules within a couple of feet of the Zstick. I am unsure of what to try next or what the issue is, or if I should just return all these items.
I have some screenshots of the logs.
Screenshot 2024-11-03 171434.png (80.89 KiB) Viewed 709 times
Screenshot 2024-11-03 171339.jpg (432.27 KiB) Viewed 709 times
Screenshot 2024-11-03 171200.png (47.48 KiB) Viewed 709 times
I am not that great with a mac and I am remoting to the machine so that was the best I could do at the time. How do you export the log to a file? How do you open a notepad on mac?
Everything in the Event Log window in Indigo is saved to a log file. You can access that file by pressing the Show Event Logs Folder button at the top of the log window. You can then double-click the file and it will open in a text editor.
But note you can also just select the text in the Event Log window itself and directly copy it there, then paste it into a forum post/email/etc.
I'm looking at the screenshot though and not sure what is going wrong. Are those the only 2 Z-Wave modules you have? Do you have any that are working?
Also, choose the Interfaces->Z-Wave->Reload menu item and copy/paste the Event Log window contents showing what it shows. The problem might be the HomeSeer SmartStick G8 800 you are using and that will give me more information about how it is identifying itself.
Ok I will try the reload tonight and thanks for the tips on the file location and text editor for mac. I did have one aeotec outdoor switch that was laying around for years waiting for me to get a zwave stick. I don't have the model number or anything but I did also try that one with the same result. Those are the only z-wave devices I have.
If the stick is the issue, what is the recommend one to get?
We've debugged more into this, and the problem definitely is Indigo doesn't know what internal SDK version the SmartStick G8 800 is using. Once we get the manufacture and model ID information we need (which will be in your Event Log after you reload the Z-Wave interface), we should be able to add support for that controller to the next release of Indigo.
You'll need to upgrade to the most recent version. 7.1 is really old and there has been a lot of work done over the years adding support for additional Z-Wave interfaces and modules. I'm pretty sure the latest version will work with your interface and modules.
