Alecto sensor WS-1700

[Bijenkorf]

The temperature sensors of Alecto, WS-1700 have not been working for several days now. Does anyone have an idea?
thank you in advance

[jay (support)]

I assume you checked the batteries in them.

The plugin hasn't changed and we haven't had any other reports of issues with any recent Indigo versions.

[Bijenkorf]

Yes i did.

[Bijenkorf]

I can read the temperature and humity on the sensors, but I don't receive any data in indigo. I have tried a new alecto ws-17700(unknown till that moment for Indigo) and I don't see a message in the log file.( log unknown sensors as error is on in the plugin)

[Bijenkorf]

I meant Alecto WS-1700

[McJohn]

Hi,

From your display name, you are from the Netherlands?
Can you send me a DM?
Then we'll look at a solution.
(I think you need to re-enter the changed RFX address code)
Greetings,
John
www.mcpartners.nl

[Bijenkorf]

sorry for this late reply.

The problem is solved, to detect a new sensor I had selected all receiver protocols, Big mistake. After going through the RFX documentation on the website I found out that some protocols interfere with others. After turning off the Blinds T0 and T1 protocols I received data from the Alecto sensors again.
Thanks for the help and sorry for the inconvenience.