stuck processing

EricMcM
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Joined: Fri May 13, 2016 12:16 pm

stuck processing

Post by EricMcM »

I have a couple of devices that are getting stuck in processing and not updating. I believe this started with v2024.1.0 . Here is what the json looks like:

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{"idu":{"cfm":["525"],"opstat":["off"],"type":["furnace2stg"]}}
and another device:

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{"clsp":["76.0"],"currentActivity":["home"],"damperposition":["15"],"enabled":["on"],"fan":["low"],"hold":["off"],"htsp":["73.0"],"id":"1","name":["ZONE 1"],"occupancy":["unoccupied"],"occupancyOverride":["off"],"otmr":[{}],"rh":["53"],"rt":["76.0"],"zoneconditioning":["idle"]}
Those are both coming from the same server. Other devices pointed at that server are working. The only thing I notice that is different on a quick look is that these have brackets in them. Anything I should be doing differently here?

Thanks!
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DaveL17
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Re: stuck processing

Post by DaveL17 »

EricMcM wrote: Wed Oct 30, 2024 9:10 amThe only thing I notice that is different on a quick look is that these have brackets in them. Anything I should be doing differently here?
I have a couple that are doing the same thing, and -- like yours -- they're JSON payloads. Bottom line is there may be a bug in the most recent version. In the short run, if these devices are mission critical, I'd downgrade to the prior version. I'll be looking into this asap.
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DaveL17
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Re: stuck processing

Post by DaveL17 »

I have published an update that should take care of this bug. It was caused by an update to one of the supporting modules that certain JSON payloads were processed. Please let me know if this fix works for you.

viewtopic.php?p=225873#p225873
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EricMcM
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Joined: Fri May 13, 2016 12:16 pm

Re: stuck processing

Post by EricMcM »

that did it for me. Thanks for the quick turn! btw, the new manage devices thing is very handy.
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DaveL17
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Re: stuck processing

Post by DaveL17 »

EricMcM wrote: Wed Oct 30, 2024 4:51 pm that did it for me. Thanks for the quick turn! btw, the new manage devices thing is very handy.
Glad to hear it. Cheers!
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