Local Server not starting after reboot

[mgolden50]

So, you were absolutely correct. I hadn't found the Indigo client in the user start up list because in Sonoma it wasn't where I was used to finding those items. But I did in the new location.

But when I removed it and rebooted, Indigo server still didn't start up automatically. I confirmed that "auto start on user login" was checked.

But after the reboot Indigo server did not show up in the activity monitor nor anything on the desktop. With activity monitor running I launched Indigo client app and both it as well as Indigo server immediately showed up in Activity Monitor without the familiar searching for server activity. And all of the GUI windows simultaneously showed up on the desktop as well.

Next topic: I I get the server to launch automatically on startup, how to I get the client app to launch automatically after the server app has had time to be stable.

[FlyingDiver]

Don’t even try. There’s really no good reason to have the client auto launch.


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[matt (support)]

Do you have more than one macOS user account on your Indigo Server Mac? If so, is the same macOS user that automatically logs in on boot the one under which Indigo was installed?

Regardless of the answer to those, follow these steps exactly:

1) Launch Terminal.app from the macOS user under which IndigoServer was installed.
2) Copy/paste in the following, press RETURN, then copy/paste the results into a reply for us:

Code: Select all

id
ls -al ~/Library/LaunchAgents
cat ~/Library/LaunchAgents/com.perceptiveautomation.IndigoServer2.plist

[mgolden50]

mikegolden@Bentley-2 ~ % id
ls -al ~/Library/LaunchAgents
cat ~/Library/LaunchAgents/com.perceptiveautomation.IndigoServer2.plist
uid=501(mikegolden) gid=20(staff) groups=20(staff),12(everyone),61(localaccounts),79(_appserverusr),80(admin),81(_appserveradm),98(_lpadmin),398(com.apple.access_screensharing),101(com.apple.access_ssh),702(com.apple.sharepoint.group.2),33(_appstore),100(_lpoperator),204(_developer),250(_analyticsusers),395(com.apple.access_ftp),103(com.apple.access_remote_ae-disabled),701(com.apple.sharepoint.group.1)
total 40
drwxr-xr-x 7 mikegolden staff 224 Jun 12 22:30 .
drwx------@ 95 mikegolden staff 3040 Apr 11 09:28 ..
-rw-r--r-- 1 mikegolden staff 687 Feb 1 23:01 com.adobe.GC.Invoker-1.0.plist
-rw-r--r--@ 1 mikegolden staff 740 Feb 16 08:38 com.google.GoogleUpdater.wake.plist
-rw-r--r--@ 1 mikegolden staff 181 Feb 16 08:38 com.google.keystone.agent.plist
-rw-r--r--@ 1 mikegolden staff 181 Feb 16 08:38 com.google.keystone.xpcservice.plist
-rw-r--r-- 1 mikegolden staff 480 Jun 12 22:30 com.perceptiveautomation.IndigoServer2.plist
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.perceptiveautomation.IndigoServer2</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/Perceptive Automation/Indigo 2023.2/IndigoServer.app/Contents/MacOS/IndigoServer</string>
</array>
</dict>
</plist>
mikegolden@Bentley-2 ~ %

[mgolden50]

There was a second user on Indigo's Mac. I deleted it. I had already turned off "Guest User"

Rebooted again. Nothing in Activity monitor until I launched Indigo Client then both Client and server showed in Activity monitor.

[jay (support)]

Shut down the server, disable the auto start item, start the server, wait until it's finished starting, then shut it down, reenable the auto start item, and start it back up.

Once it's back up and running, you can try rebooting. Note that you'll want to wait for several minutes after it appears that you Mac is back up to check Activity Monitor - macOS kinda fools the user into thinking that it's finished booting by getting you logged in very quickly, but things are still happening in the background.

[mgolden50]

That worked! It took about two minutes before an alert popped up saying that background items were added by Perceptive Automation. When I checked Activity Monitor, sure enough... Indigo Server and 16 plug-in hosts were running.

THANK YOU!

Now, how do I cause Indigo Client to launch automatically after the server is running?

[matt (support)]

Now, how do I cause Indigo Client to launch automatically after the server is running?

As Joe said above, you don't . There isn't a good reason to do so – it just uses up CPU and memory resources.

[MartinG]

There isn't a good reason to do so

That's a bit harsh!

I find it useful to have at least the event log open, so I can see whether everything is behaving properly.

API failures, device disconnects, plugin bugs all happen fairly frequently and I find myself remoting into the server on a daily basis to find out "what broke today". There's usually something, often transient, but not always.

[kw123]

If you close the device window the cpu usage drops significantly as it does not have to update changing device info.


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