matt (support) wrote:Looks like you didn't include it with the encryption option (in Indigo's UI) which most locks require, or maybe the encryption inclusion failed. Try excluding it, re-including it with encryption, then re-syncing it. Presuming it still doesn't work copy/paste the Event Log results of all those steps into a reply for me.
Matt, as usual you caught me being a rookie. Following your instructions made the lock function and include/sync correctly. Indigo is now able to lock, unlock and provide battery level.
Thanks again!
Feb 9, 2022 at 9:32:43 AM
Z-Wave Syncing - started for "FRONT DOOR LOCK"
Z-Wave Syncing - retrieved module neighbors list: 2, 7, 9, 10, 11, 13, 14, 15, 16, 17, 20, 22, 23, 24, 25, 36, 37, 42, 45, 46, 47, 48, 51, 54, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 77, 78, 79, 98, 99
Z-Wave Syncing - assigning return route to "101 - FRONT DOOR LOCK"
Z-Wave Syncing - assigned return route
Z-Wave Syncing - retrieved manufacture and model names: Unknown - 0452, Door Lock - 00040001
Z-Wave Syncing - retrieved protocol version 7.14, app version 1.01
Z-Wave Syncing - retrieved class hierarchy: Routing Slave : Entry Control : Door Lock (04 : 40 : 01, base 62)
Z-Wave Syncing - retrieved command classes: 80v1 85v1 86v1 87v1 8Ev1 55v1 98v1 59v1 5Av1 5Ev1 9Fv1 20v1 62v1 63v1 6Cv1 72v1 73v1 7Av1
Z-Wave Syncing - retrieved encrypt commands: 80 85 86 87 8E 59 5A 62 63 72 73 7A
Z-Wave Syncing - retrieved capabilities: routing, battery, beaming, security, frequentWaking
Z-Wave Syncing - retrieved group 1 associations: [1]
Z-Wave Syncing - group 1 association to interface already exists (skipping)
Z-Wave Syncing - retrieved battery level of 100%
Z-Wave Syncing - complete
Z-Wave sent "FRONT DOOR LOCK" status request
Z-Wave received "101 - FRONT DOOR LOCK" status update battery level 100%