[SOLVED] Problem with Doorbird plugin

Posted on
Tue Mar 02, 2021 11:26 am
cesarvog offline
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Posts: 96
Joined: Aug 13, 2016
Location: Brazil

[SOLVED] Problem with Doorbird plugin

I have noticed a few days ago that one of my triggers that monitor the on'/off status change of the Doorbird device did not seem to be working.
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Further investigation showed that there seems to be a problem with the plugin as shown in the log excerpt below, taken immediately after clearing the log and trying to reload the Doorbird plugin:
===========================LOG Excerpt begin ==========================
DoorBird sent "Frente - DoorBird" status request
DoorBird Debug Doorbird.update_status_fields() called
DoorBird Debug Doorbird.check_status() called
DoorBird Frente - DoorBird: Connected
DoorBird Firmware : 000129
DoorBird Build Number: 16130480
DoorBird MAC Address : 1CCAE3702AFD
DoorBird Model : DoorBird D101
Reloading plugin "DoorBird 1.0.0"
Stopping plugin "DoorBird 1.0.0" (pid 18420)

2 Mar 2021 14:19:36
Warning process (pid 18420) failed to quit after polite request -- forcing it to quit now
Stopped plugin "DoorBird 1.0.0"
Starting plugin "DoorBird 1.0.0" (pid 18817)
DoorBird Debug logLevel = 10
Started plugin "DoorBird 1.0.0"
DoorBird Debug Startup Called
DoorBird Debug deviceStartComm Called
DoorBird Debug Doorbird.update_credintials() called
DoorBird Debug Doorbird.check_status() called
DoorBird Debug Doorbird.primary_device_state_update() called
DoorBird Debug Doorbird.primary_device_state_update() called
===========================LOG Excerpt end ==========================
I seem to remember that whenever I restarted the plugin it used to show a "Doorbird: Online" message in the log. I could not find such message anymore.
Even though it appears that the plugin can indeed connect to the D101 Doorbird unit, it fails to capture the status changes.
I tried updating the firmware to 129 (was 128 before when I first noticed the problem), but it did not seem to make any difference.

Anyone else having problems with the plugin?
TIA
Last edited by cesarvog on Tue Mar 02, 2021 3:35 pm, edited 3 times in total.

Posted on
Tue Mar 02, 2021 1:17 pm
tazswe offline
Posts: 149
Joined: Mar 13, 2017
Location: Sweden

Re: Problem with Doorbird plugin

Tested my Doorbirds and don’t have any problems.
Firmware 128.

When I reload the plugin it shows offline and change to online within a second.


Skickat från min iPad med Tapatalk

Posted on
Tue Mar 02, 2021 3:04 pm
cesarvog offline
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Posts: 96
Joined: Aug 13, 2016
Location: Brazil

Re: Problem with Doorbird plugin

Yes, my DoorBird had been working, without any problem since Oct, 2019...
Don't quite know what changed and made it misbehave.

Posted on
Tue Mar 02, 2021 3:32 pm
cesarvog offline
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Posts: 96
Joined: Aug 13, 2016
Location: Brazil

Re: Problem with Doorbird plugin

Answering my own post above, the problem was caused by switch port misconfiguration. Problem has been solved now.

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