Blimey, are you feeling alright?!
Clearly they aren't, but don't discourage it!
I get where Matt & Jay come from when they don't want to give insight, especially with a small company; we are asked all the time to show the product roadmap and I just laugh (on mute) as he shares the plan which I 100% know will change next week and we won't follow. I can only imagine the trouble Matt & Jay would bring upon themselves if they did that!
However, I do have to say that my preference is to hear small nuggets of a roadmap for at least the shorter term (and thus more firm). We look forward to it, Matt!