loading better-email plug-in with detailed debugging on:
Jan 18, 2020 at 10:59:50
Reloading plugin "Better Email 7.2.9"
Stopping plugin "Better Email 7.2.9" (pid 34844)
Better Email Debug email - outgoing: Stopping device
Better Email Debug email - outgoing: shutting down
Better Email Shutting down Better Email
Stopped plugin "Better Email 7.2.9"
Starting plugin "Better Email 7.2.9" (pid 34854)
Started plugin "Better Email 7.2.9"
Better Email Starting Better Email
Better Email Threaddebug email - outgoing: Device Version is up to date
Better Email Debug email - outgoing: Starting device (smtpAccount)
Better Email Debug email - outgoing: SMTP poll, 0 items in queue
More thoughts: this issue occurred simultaneously (Jan 16) on two computers, and has stopped both better-email as well as indigo native email from sending. At one site, I have inserted charter/spectrum smtp settings for better-email, and left the gmail settings remain for indigo email. It is possible that these are wrong (charter support was not clear as to the right settings for the smtp server - I tried both smtp.charter.net and mobile.charter.net - neither worked).
I received this message from google on Jan 15 - not clear if it was legitimate or spam:
error
Critical security alert
A suspicious app was blocked from accessing your account
bob@smuseby.netGoogle prevented someone from signing in to your account using a non-Google app. If this wasn’t you, they know your password and you should change it immediately.
Unrecognized device
January 15, 11:01 AM
Near United States
75.141.196.112 (IP address)
Were you recently prevented from signing in to your Google Account?
I clicked that it was me, and received the following:
Less secure app blocked
Google blocked the app you were trying to use because it doesn't meet our security standards.
Some apps and devices use less secure sign-in technology, which makes your account more vulnerable. You can turn off access for these apps, which we recommend, or turn on access if you want to use them despite the risks. Google will automatically turn this setting OFF if it's not being used.
Learn more
On my google accounts page, I have enabled access for less secure apps, but indigo emails continue to fail.
Update: after about 10 minutes, the dam broke: it seems the issue was the google less secure app setting. I guess google doesn't like indigo.
Issue seems to be resolved for now.
OK with me to delete this chain.