Indigo not receiving status changes from devices

Posted on
Thu Jul 12, 2018 8:52 am
hassancy offline
Posts: 11
Joined: Jul 05, 2016

Indigo not receiving status changes from devices

My Indigo setup is not receiving status changes from my Insteon devices. It is able to control them and run action groups and when I ask for a status update from the server it updates to the correct status. But it does not change status when say an Insteon light controller is turned on or off.

Posted on
Thu Jul 12, 2018 10:57 am
jay (support) offline
Site Admin
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Posts: 18199
Joined: Mar 19, 2008
Location: Austin, Texas

Re: Indigo not receiving status changes from devices

Are you seeing any errors in the Event Log window? Copy/paste any that you're seeing into a reply.

Also, is it all of your Insteon devices or just a few? Try a Define and Sync on those that aren't working and see if that helps (it sounds like perhaps the devices have lost their back links to the PowerLinc for some reason).

Jay (Indigo Support)
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