Z-wave devices communications randomly disabled

Posted on
Sun Jan 21, 2018 10:07 pm
Colorado4Wheeler offline
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Re: Z-wave devices communications randomly disabled

Of course the computer cannot interact with RF on its own but a z stick can and if the drivers somehow changed what it listens for then that is possible. I’m not trying to sell you on an idea, simply expressing my own experience.

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Posted on
Fri Jan 26, 2018 3:32 pm
shapa offline
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Location: Swindon

Re: Z-wave devices communications randomly disabled

Any news? Tried to use replacement controller (UZB1) - the same issues, virtually every day.

My wife is getting angry on me :)

Posted on
Fri Jan 26, 2018 4:10 pm
matt (support) offline
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Re: Z-wave devices communications randomly disabled

In my queue to investigate further and hopefully improve how Indigo handles the situation. No ETA.

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Posted on
Thu Feb 08, 2018 6:32 am
shapa offline
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Re: Z-wave devices communications randomly disabled

It seems to be 10.13 issue...

Connected UZB controller via passive USB2 hub - no issues so far (~2 weeks).

Posted on
Fri Jun 22, 2018 9:02 am
McJohn offline
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Re: Z-wave devices communications randomly disabled

After a spontaneous restart of the Indigo Server, 10 % of our 70 Z-Wave devices were disabled.... (grey).
(Indigo version 7.1.1 at Os 10.10.5 with Aeotec Z-Stick Series 2)

The last year we saw these kind of problems more and more.
(Mostly 1 or 2 devices are spontaneous disabled and we discovered this because the Triggers won't fire anymore)

How is this possible?

Posted on
Tue Jun 26, 2018 5:18 pm
matt (support) offline
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Re: Z-wave devices communications randomly disabled

The Z-Stick is getting into a bad state and not reporting correct information to Indigo about the nodes included in it. This causes Indigo to disable the devices because the information being reported doesn't match what it should. Although it is an interface/Z-Wave issue we are investigating making Indigo smarter about detecting the situation and not disabling devices as often.

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Posted on
Wed Jun 27, 2018 3:21 am
durosity offline
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Re: Z-wave devices communications randomly disabled

Oddly I've not had this issue for ages and suddenly had a couple in the last few days. Coincidence?

Computer says no.

Posted on
Wed Jun 27, 2018 9:59 am
mat offline
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Re: Z-wave devices communications randomly disabled

Oddly I've not had this issue for ages and suddenly had a couple in the last few days. Coincidence?



we are investigating making Indigo smarter....


Nope, you are the test server whilst jay is locked in the basement.

Late 2018 mini 10.14

Posted on
Wed Jun 27, 2018 10:25 am
Colorado4Wheeler offline
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Re: Z-wave devices communications randomly disabled

mat wrote:
Nope, you are the test server whilst jay is locked in the basement.

It's been quiet without Jay this week. Either he is on vacation or it didn't put the lotion on its skin and got the hose again.... :shock: :shock: :shock: :shock:

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Posted on
Tue Jul 03, 2018 6:46 am
shapa offline
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Re: Z-wave devices communications randomly disabled

Anyway, I don't have this issue anymore after switching to an active/powered USB hub.

Posted on
Tue Jul 03, 2018 8:35 am
durosity offline
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Re: Z-wave devices communications randomly disabled

Colorado4Wheeler wrote:
mat wrote:
Nope, you are the test server whilst jay is locked in the basement.

It's been quiet without Jay this week. Either he is on vacation or it didn't put the lotion on its skin and got the hose again.... :shock: :shock: :shock: :shock:


What a disturbing image..


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Computer says no.

Posted on
Sat Jul 07, 2018 3:51 pm
Idurz offline
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Joined: Sep 01, 2015

Re: Z-wave devices communications randomly disabled

Hmm running OSX 10.12.6 for years, running Indigo 7.1.1 for months without a change and suddenly having issues with the Zstick gen5 from Aeotec. All Zwave devices disabled. And that shortly before summer holiday. Not good not good. Slightly panic.
Is my Zstick up for replacement ? Is it to hot? Here in NL now 25-30 Celsius for weeks and the Mac Mini where Indigo on runs feels hot.

Did not change anything in the software for longer time so suspecting hardware issues here. Hoping a solution will be found soon. Until then I have created a trigger which fires on an Interface Error. 10 minutes after that error the following embedded python script will run (below) which resolves the situatlion for that moment.
Now waiting for the next issue; hoping that the script will do its job
Code: Select all
#! /usr/bin/env python
# -*- coding: utf-8 -*-
################################################################################
#
#    An Indigo embedded script to ensure that all disabled zwave devices
#    are enabled again
#
################################################################################

for dev in indigo.devices.iter("indigo.zwave"):
   if not dev.enabled:
      indigo.device.enable(dev.id, value=True)
      indigo.server.log("Enabled " + dev.name + " after trigger on Interface Error")

Posted on
Fri Jul 13, 2018 3:43 pm
matt (support) offline
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Re: Z-wave devices communications randomly disabled

It might be malfunctioning. Also try using a different USB port to see if that helps prevent the problem.

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Posted on
Sat Jul 14, 2018 6:24 am
jalves offline
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Re: Z-wave devices communications randomly disabled

Oddly, I just noticed this has happened to several of my z-wave devices as well. In some cases a multi-sensor device would have some, portions disabled but others still enabled. Didn't see any rhyme nor reason. Don't know how long they had been disabled so I can't supply log info. I'm using a Gen 5 Z-stick and the latest Indigo 7.

I do have a schedule that fires off every so often (about once a day) to optimize z-wave devices. Wondering if this helps or hurts.

Running Indigo 2023.2 on a 24" iMac M1), OS X 14.4
Jeff

Posted on
Sun Jul 15, 2018 5:37 am
jalves offline
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Joined: Jun 16, 2013

Re: Z-wave devices communications randomly disabled

And this morning I awoke to find that several of my Z-Wave modules had their communications disabled again. I don't see anything in the log that appears relevant.

Running Indigo 2023.2 on a 24" iMac M1), OS X 14.4
Jeff

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