Indigo log error ...

Posted on
Fri Jan 31, 2020 8:13 am
rlesperance offline
Posts: 333
Joined: Dec 01, 2004
Location: Québec, Canada

Indigo log error ...

Hi,

Can somebody help me with the error messages found in my Indigo logs ? Where do they come from and what do they mean ?

See files here.

Thanks in advance.



Robert Lespérance

Posted on
Fri Jan 31, 2020 9:14 am
matt (support) offline
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Joined: Jan 27, 2003
Location: Texas

Re: Indigo log error ...

Those are errors coming from the CM11 USB to serial driver. Could be a bad USB cable or failing hardware, or a USB conflict. Try different USB ports (and cables if you have any that match).

Image

Posted on
Sat Feb 01, 2020 12:13 pm
rlesperance offline
Posts: 333
Joined: Dec 01, 2004
Location: Québec, Canada

Re: Indigo log error ...

Hello Matt,

The possibles culprits:

• USB port of my iMac (that's easy to try out)
• Keyspan adapter ?
• serial cable to CM11A ?
• CM11A interface (this is a new one)


What is to most probable one ?

Posted on
Sat Feb 01, 2020 1:49 pm
matt (support) offline
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Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: Indigo log error ...

Really could be any of them I'm afraid.

Could also be a driver problem/bug if you've upgraded your macOS version recently. In that case make sure you have the most recent driver installed for your USB to serial adapter.

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