IndigoServer crashing ...

[matt (support)]

Note when trying a fresh install of Indigo under a new user, make sure (at least for this troubleshooting) that it is an admin user. Run the installer and launch Indigo under that same admin user. You can try doing it under a guest (or non-admin) user later. Right now we want to make sure the fact it isn't an admin user isn't related to the crash. I don't think it is, but we need to rule that out.

Thanks Matt ... The new Keyspan USA19A adapter works perfectly. No more log error ans no more crash either. Time will tell.

[matt (support)]

Thanks for the follow-up – fingers crossed here that takes care of it!

Hi Matt,

Since the last post of this thread, a few things have happened. I changed my Keyspan adapter and that fixed all recurring log errors that I had in Indigo. I am so happy about that one. The other change is that I upgraded to Catalina. The IndigoServer has continue to crash at startup and always at startup.

This thread has been covering many other topics than my original IndigoServer crashes. Should I begin a new thread with the new IndigoServer's crash report or should I keep going with this one ?

Regards.


Robert





.

[matt (support)]

Go ahead and post the details on this thread. We'll see if it looks like the same problem/crash as your original post.

Matt,

The IndigoServer crash occurs at every startup. Two (2) instances of my database got corrupted. I was unable to load it. Hopefully I had backups.

Here is the latest IndigoServer crash report:

Process: IndigoServer [2138]
Path: /Library/Application Support/Perceptive Automation/*/IndigoServer.app/Contents/MacOS/IndigoServer
Identifier: com.perceptiveautomation.indigo-server
Version: 7.4.1 (7.4.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: IndigoServer [2138]
User ID: 505

Date/Time: 2020-04-13 15:47:53.766 -0400
OS Version: Mac OS X 10.15.4 (19E287)
Report Version: 12
Anonymous UUID: B3D2FD00-CDAC-4DF3-FC6B-888654FF1ECB


Time Awake Since Boot: 810 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called
terminating with uncaught exception of type CCError

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff6e51233a __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff6e5cee60 pthread_kill + 430
2 libsystem_c.dylib 0x00007fff6e499808 abort + 120
3 libc++abi.dylib 0x00007fff6b6f9458 abort_message + 231
4 libc++abi.dylib 0x00007fff6b6ea8bf demangling_terminate_handler() + 262
5 libobjc.A.dylib 0x00007fff6d2255b1 _objc_terminate() + 104
6 libc++abi.dylib 0x00007fff6b6f8887 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff6b6fb387 __cxa_rethrow + 99
8 libobjc.A.dylib 0x00007fff6d22393d objc_exception_rethrow + 37
9 com.apple.Foundation 0x00007fff36aeabb4 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 482
10 com.apple.Foundation 0x00007fff36aea970 _NSAppleEventManagerGenericHandler + 98
11 com.apple.AE 0x00007fff357f6203 0x7fff357e9000 + 53763
12 com.apple.AE 0x00007fff357f5929 0x7fff357e9000 + 51497
13 com.apple.AE 0x00007fff357edbd7 aeProcessAppleEvent + 449
14 com.apple.HIToolbox 0x00007fff330c77fa AEProcessAppleEvent + 54
15 com.apple.AppKit 0x00007fff31700f31 _DPSNextEvent + 1547
16 com.apple.AppKit 0x00007fff316ff4e0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
17 com.apple.AppKit 0x00007fff316f11ee -[NSApplication run] + 658
18 com.apple.AppKit 0x00007fff316c2ff6 NSApplicationMain + 777
19 com.perceptiveautomation.indigo-server 0x00000001030f1074 0x1030ef000 + 8308

Thread 1:
0 libsystem_pthread.dylib 0x00007fff6e5cab68 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x00007fff6e5cab68 start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x00007fff6e5cab68 start_wqthread + 0

Thread 4:
0 libsystem_pthread.dylib 0x00007fff6e5cab68 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010a994dc0 rcx: 0x00007ffeecb0fa08 rdx: 0x0000000000000000
rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007ffeecb0fa30 rsp: 0x00007ffeecb0fa08
r8: 0x00007ffeecb0f8d0 r9: 0x00007ffeecb0faa0 r10: 0x000000010a994dc0 r11: 0x0000000000000246
r12: 0x0000000000000307 r13: 0x0000003000000008 r14: 0x0000000000000006 r15: 0x0000000000000016
rip: 0x00007fff6e51233a rfl: 0x0000000000000246 cr2: 0x0000000104b39000

Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133


Binary Images:
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0x7fff64958000 - 0x7fff64961ff7 com.apple.SymptomDiagnosticReporter (1.0 - 1238.100.26) <A2197A8A-796E-321C-8EBB-075AED9995B0> /System/Library/PrivateFrameworks/SymptomDiagnosticReporter.framework/Versions/A/SymptomDiagnosticReporter
0x7fff64c17000 - 0x7fff64c27ff3 com.apple.TCC (1.0 - 1) <AEE98D6E-03FD-3C80-90AC-5B45B4AE7A2E> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff6514a000 - 0x7fff65210ff0 com.apple.TextureIO (3.10.9 - 3.10.9) <362C5815-6A2B-3CA8-B577-C5D4978EF981> /System/Library/PrivateFrameworks/TextureIO.framework/Versions/A/TextureIO
0x7fff65398000 - 0x7fff65399fff com.apple.TrustEvaluationAgent (2.0 - 33) <F1A2A150-97C1-3050-93EE-6D582E2DF23E> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x7fff653d1000 - 0x7fff65629ff0 com.apple.UIFoundation (1.0 - 661.2) <27837A1C-A833-3F99-B8D8-84A583EEA523> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
0x7fff6629c000 - 0x7fff662bcffc com.apple.UserManagement (1.0 - 1) <6F223C62-641C-3F7E-BE20-B0C9F19709C7> /System/Library/PrivateFrameworks/UserManagement.framework/Versions/A/UserManagement
0x7fff67068000 - 0x7fff67152ff8 com.apple.ViewBridge (464.1 - 464.1) <E1DB0984-8B31-36E4-9854-A3345F67BED3> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff672f8000 - 0x7fff672f9fff com.apple.WatchdogClient.framework (1.0 - 67.101.1) <1D6C2858-0A09-380E-8718-14131D9A0FE1> /System/Library/PrivateFrameworks/WatchdogClient.framework/Versions/A/WatchdogClient
0x7fff67f25000 - 0x7fff67f28ffa com.apple.dt.XCTTargetBootstrap (1.0 - 16091) <B40E4B60-2DB5-30ED-A210-3ED708862162> /System/Library/PrivateFrameworks/XCTTargetBootstrap.framework/Versions/A/XCTTargetBootstrap
0x7fff67fa2000 - 0x7fff67fb0ff5 com.apple.audio.caulk (1.0 - 32.3) <DFE1EBB6-9A42-3227-8601-5CFCB1F665CD> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk
0x7fff682f2000 - 0x7fff682f4ff3 com.apple.loginsupport (1.0 - 1) <B84ABC31-431B-3F99-BABE-44ED0A7DB3C0> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
0x7fff6add3000 - 0x7fff6ae06ffa libAudioToolboxUtility.dylib (1104.80) <C34C8FCE-54DE-3884-8074-057B06807D22> /usr/lib/libAudioToolboxUtility.dylib
0x7fff6ae0d000 - 0x7fff6ae41fff libCRFSuite.dylib (48) <E52BECF7-1819-3998-ACC4-8D1A332CE4EB> /usr/lib/libCRFSuite.dylib
0x7fff6ae44000 - 0x7fff6ae4efff libChineseTokenizer.dylib (34) <EE842A48-3D30-34B0-B9D2-F045DE582650> /usr/lib/libChineseTokenizer.dylib
0x7fff6aeda000 - 0x7fff6aedcff7 libDiagnosticMessagesClient.dylib (112) <BE749883-9400-334A-8FBF-F3321CF205F5> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff6af22000 - 0x7fff6b0d9ffb libFosl_dynamic.dylib (100.4) <68038226-8CAA-36B5-B5D6-510F900B318D> /usr/lib/libFosl_dynamic.dylib
0x7fff6b100000 - 0x7fff6b106ff3 libIOReport.dylib (54) <FA47D01E-E02C-3178-9C10-DF4E7F6351B0> /usr/lib/libIOReport.dylib
0x7fff6b1e8000 - 0x7fff6b1effff libMatch.1.dylib (36) <815A4553-4763-369F-A77C-62663A586D60> /usr/lib/libMatch.1.dylib
0x7fff6b21e000 - 0x7fff6b23efff libMobileGestalt.dylib (826.100.27) <4B771C86-0CB7-3B06-8F41-5A40DDF66D72> /usr/lib/libMobileGestalt.dylib
0x7fff6b3b0000 - 0x7fff6b3b1fff libSystem.B.dylib (1281.100.1) <DB8310F1-272D-3533-A840-3B390AF55C26> /usr/lib/libSystem.B.dylib
0x7fff6b43e000 - 0x7fff6b43ffff libThaiTokenizer.dylib (3) <DC582222-7C1F-3C27-8C3A-BAF696A2197D> /usr/lib/libThaiTokenizer.dylib
0x7fff6b457000 - 0x7fff6b46dfff libapple_nghttp2.dylib (1.39.2) <268F4E3E-95DC-35FB-82DC-5B0D1855A676> /usr/lib/libapple_nghttp2.dylib
0x7fff6b4a2000 - 0x7fff6b514ff7 libarchive.2.dylib (72.100.1) <65E0870E-02AB-365D-84F9-5800B5BB69FC> /usr/lib/libarchive.2.dylib
0x7fff6b515000 - 0x7fff6b5aefe5 libate.dylib (3.0.1) <4477640F-CC1B-3825-B877-69508F367E3D> /usr/lib/libate.dylib
0x7fff6b5b2000 - 0x7fff6b5b2ff3 libauto.dylib (187) <FD0E5750-7004-36A7-B9C2-D6B6B4EF559B> /usr/lib/libauto.dylib
0x7fff6b678000 - 0x7fff6b688ffb libbsm.0.dylib (60.100.1) <B0373A39-DBC6-3A84-879B-BA46E30D04BF> /usr/lib/libbsm.0.dylib
0x7fff6b689000 - 0x7fff6b695fff libbz2.1.0.dylib (44) <FFCD4427-AF87-36D2-8097-8870FDC75A1B> /usr/lib/libbz2.1.0.dylib
0x7fff6b696000 - 0x7fff6b6e8fff libc++.1.dylib (902.1) <08199809-33CA-321E-9B9D-FD5B2BC64580> /usr/lib/libc++.1.dylib
0x7fff6b6e9000 - 0x7fff6b6feffb libc++abi.dylib (902) <1C880020-396D-3F91-BE27-5A09A9239F68> /usr/lib/libc++abi.dylib
0x7fff6b6ff000 - 0x7fff6b6fffff libcharset.1.dylib (59) <4E63BA25-04A3-329A-923D-251155C03F30> /usr/lib/libcharset.1.dylib
0x7fff6b700000 - 0x7fff6b711fff libcmph.dylib (8) <D4C5E0A8-92D9-33D5-9F83-6F4742FFBE29> /usr/lib/libcmph.dylib
0x7fff6b712000 - 0x7fff6b729fd7 libcompression.dylib (87) <7F258A06-E01D-32D2-9CD2-6B2931DA5DA7> /usr/lib/libcompression.dylib
0x7fff6ba03000 - 0x7fff6ba19ff7 libcoretls.dylib (167) <EFC237BB-78F7-33C6-BFF9-53860062DD99> /usr/lib/libcoretls.dylib
0x7fff6ba1a000 - 0x7fff6ba1bfff libcoretls_cfhelpers.dylib (167) <2E542A2B-7730-33EE-9B3B-154B08608AA6> /usr/lib/libcoretls_cfhelpers.dylib
0x7fff6bad2000 - 0x7fff6bbbdff7 libcrypto.0.9.8.dylib (80) <5FD8315D-D875-3941-BBAB-80033A84A607> /usr/lib/libcrypto.0.9.8.dylib
0x7fff6bfd8000 - 0x7fff6c037ff7 libcups.2.dylib (483.6) <F446DEF0-66C0-31AD-88E1-919B05F06C90> /usr/lib/libcups.2.dylib
0x7fff6c143000 - 0x7fff6c143fff libenergytrace.dylib (21) <FFB9FB70-8DBD-3025-BC92-51F02481A489> /usr/lib/libenergytrace.dylib
0x7fff6c144000 - 0x7fff6c15cfff libexpat.1.dylib (19.60.2) <1ED53818-578C-3D17-8761-68792CCAD685> /usr/lib/libexpat.1.dylib
0x7fff6c16a000 - 0x7fff6c16cfff libfakelink.dylib (149.1) <B04F9A05-7E52-3382-9186-F603BE4BFBB2> /usr/lib/libfakelink.dylib
0x7fff6c17b000 - 0x7fff6c180fff libgermantok.dylib (24) <8091F952-B592-38E3-982B-7DEA0A44E211> /usr/lib/libgermantok.dylib
0x7fff6c181000 - 0x7fff6c18aff7 libheimdal-asn1.dylib (564.100.1) <2D639331-43CF-331F-98F4-CDF41990A468> /usr/lib/libheimdal-asn1.dylib
0x7fff6c18b000 - 0x7fff6c27bfff libiconv.2.dylib (59) <9458704B-A702-37CB-9707-66ABBB5DB71E> /usr/lib/libiconv.2.dylib
0x7fff6c27c000 - 0x7fff6c4d3fff libicucore.A.dylib (64260.0.1) <DCC4A4EE-32FD-350F-84D8-E857F2F29855> /usr/lib/libicucore.A.dylib
0x7fff6c4ed000 - 0x7fff6c4eefff liblangid.dylib (133) <E9595222-602B-38F0-8572-0F1872A00527> /usr/lib/liblangid.dylib
0x7fff6c4ef000 - 0x7fff6c507ff3 liblzma.5.dylib (16) <0AA1EB11-A433-327E-B8DB-7395CFF06554> /usr/lib/liblzma.5.dylib
0x7fff6c51f000 - 0x7fff6c5c6ff7 libmecab.dylib (883.10) <13136C11-8763-37BA-AEB2-676092798DAA> /usr/lib/libmecab.dylib
0x7fff6c5c7000 - 0x7fff6c829fe1 libmecabra.dylib (883.10) <6AC22857-F528-35CE-94A9-D70F6F766C15> /usr/lib/libmecabra.dylib
0x7fff6cb96000 - 0x7fff6cbc5fff libncurses.5.4.dylib (57) <6BD6F430-C8B3-39D8-87B5-2C16E6578FD5> /usr/lib/libncurses.5.4.dylib
0x7fff6ccf5000 - 0x7fff6d170ff5 libnetwork.dylib (1880.100.30) <9519B6F8-44E2-3F53-B995-1527C5333240> /usr/lib/libnetwork.dylib
0x7fff6d210000 - 0x7fff6d243fde libobjc.A.dylib (787.1) <20AC082F-2DB7-3974-A2D4-8C5E01787584> /usr/lib/libobjc.A.dylib
0x7fff6d256000 - 0x7fff6d25afff libpam.2.dylib (25.100.1) <D5CEC1AD-A2EC-362C-B71A-22FD521917F1> /usr/lib/libpam.2.dylib
0x7fff6d25d000 - 0x7fff6d293ff7 libpcap.A.dylib (89.100.1) <171BAAB0-A5C8-32C5-878E-83D46073BF8C> /usr/lib/libpcap.A.dylib
0x7fff6d317000 - 0x7fff6d32ffff libresolv.9.dylib (67.40.1) <92A522F9-95E2-35EE-A8AD-FC8DEE6B2C1F> /usr/lib/libresolv.9.dylib
0x7fff6d331000 - 0x7fff6d375ff7 libsandbox.1.dylib (1217.101.2) <5E362637-203E-3170-B988-1C470A6B0642> /usr/lib/libsandbox.1.dylib
0x7fff6d38b000 - 0x7fff6d575ff7 libsqlite3.dylib (308.4) <BBC375B7-AF20-3D2C-8826-78D3BDC8A004> /usr/lib/libsqlite3.dylib
0x7fff6d598000 - 0x7fff6d5d1ffb libssl.0.9.8.dylib (80) <45DED352-2536-3D53-8DD5-5E892EE093C7> /usr/lib/libssl.0.9.8.dylib
0x7fff6d7c6000 - 0x7fff6d7c9ffb libutil.dylib (57) <07ED7CF0-1744-3386-B8B2-0DDBD446999E> /usr/lib/libutil.dylib
0x7fff6d7ca000 - 0x7fff6d7d7ff7 libxar.1.dylib (425.2) <625F24E1-1A0F-3301-9F99-F0F3DADE0287> /usr/lib/libxar.1.dylib
0x7fff6d7dd000 - 0x7fff6d8bfff7 libxml2.2.dylib (33.3) <24147A90-E3EB-3926-BFB0-5F0FC9F706E2> /usr/lib/libxml2.2.dylib
0x7fff6d8c3000 - 0x7fff6d8ebfff libxslt.1.dylib (16.9) <8C8648B1-F2CA-38EA-A409-D6F19715C6E6> /usr/lib/libxslt.1.dylib
0x7fff6d8ec000 - 0x7fff6d8feff3 libz.1.dylib (76) <6A449C6A-DF88-36C1-8F2D-DB9A808263B5> /usr/lib/libz.1.dylib
0x7fff6e1ac000 - 0x7fff6e1b1ff3 libcache.dylib (83) <5F90FFCE-403B-3724-991D-BA32401D99C5> /usr/lib/system/libcache.dylib
0x7fff6e1b2000 - 0x7fff6e1bdfff libcommonCrypto.dylib (60165) <C7A5E3F7-1E5A-3785-875A-B6647082B614> /usr/lib/system/libcommonCrypto.dylib
0x7fff6e1be000 - 0x7fff6e1c5fff libcompiler_rt.dylib (101.2) <A517E149-2D25-3C04-BCEF-F69149C85B18> /usr/lib/system/libcompiler_rt.dylib
0x7fff6e1c6000 - 0x7fff6e1cfff7 libcopyfile.dylib (166.40.1) <1A5270B5-0D97-35DA-9296-4F4A428BC6A2> /usr/lib/system/libcopyfile.dylib
0x7fff6e1d0000 - 0x7fff6e262fe3 libcorecrypto.dylib (866.100.30) <FCDEC0D1-8C30-3989-BDD1-996BBC715C29> /usr/lib/system/libcorecrypto.dylib
0x7fff6e36f000 - 0x7fff6e3afff0 libdispatch.dylib (1173.100.2) <EB592997-B11C-3AB3-85B1-F725F3D0B412> /usr/lib/system/libdispatch.dylib
0x7fff6e3b0000 - 0x7fff6e3e6fff libdyld.dylib (750.5) <D2A07EF5-A64B-3692-BE13-89DAA2EC5E80> /usr/lib/system/libdyld.dylib
0x7fff6e3e7000 - 0x7fff6e3e7ffb libkeymgr.dylib (30) <CC5A2B43-770B-3C6C-BA10-AA3A6B4A142D> /usr/lib/system/libkeymgr.dylib
0x7fff6e3e8000 - 0x7fff6e3f4ff3 libkxld.dylib (6153.101.6) <77282DCB-83D6-3199-874E-9A4A0FD7D4F3> /usr/lib/system/libkxld.dylib
0x7fff6e3f5000 - 0x7fff6e3f5ff7 liblaunch.dylib (1738.100.39) <A7FF7357-600F-3014-8C28-A4F367717E8D> /usr/lib/system/liblaunch.dylib
0x7fff6e3f6000 - 0x7fff6e3fbff7 libmacho.dylib (959.0.1) <D8FED478-25A2-3844-AE4B-A5C9F9827615> /usr/lib/system/libmacho.dylib
0x7fff6e3fc000 - 0x7fff6e3feff3 libquarantine.dylib (110.40.3) <51E0304F-AB11-3BF7-99DC-BB916CC9088B> /usr/lib/system/libquarantine.dylib
0x7fff6e3ff000 - 0x7fff6e400ff7 libremovefile.dylib (48) <078F29AB-26BA-3493-BCAA-E1E75A187521> /usr/lib/system/libremovefile.dylib
0x7fff6e401000 - 0x7fff6e418ff3 libsystem_asl.dylib (377.60.2) <0F1BAC19-2AE0-3F8E-9B90-AACF819B2BF7> /usr/lib/system/libsystem_asl.dylib
0x7fff6e419000 - 0x7fff6e419ff7 libsystem_blocks.dylib (74) <32224AFF-C06F-3279-B753-097194EDEF49> /usr/lib/system/libsystem_blocks.dylib
0x7fff6e41a000 - 0x7fff6e4a1fff libsystem_c.dylib (1353.100.2) <4F5EED22-4D46-3F04-8C64-C492CDAD70EB> /usr/lib/system/libsystem_c.dylib
0x7fff6e4a2000 - 0x7fff6e4a5ffb libsystem_configuration.dylib (1061.101.1) <2A2C778D-07EB-35C7-A954-8BF8FD74BD75> /usr/lib/system/libsystem_configuration.dylib
0x7fff6e4a6000 - 0x7fff6e4a9fff libsystem_coreservices.dylib (114) <FDA41CC4-170A-3D93-85BD-838A563B03C4> /usr/lib/system/libsystem_coreservices.dylib
0x7fff6e4aa000 - 0x7fff6e4b2fff libsystem_darwin.dylib (1353.100.2) <B567B86D-8818-38A4-A861-03EB83B55867> /usr/lib/system/libsystem_darwin.dylib
0x7fff6e4b3000 - 0x7fff6e4bafff libsystem_dnssd.dylib (1096.100.3) <7C690DF5-E119-33FB-85CD-9EFC67A36E40> /usr/lib/system/libsystem_dnssd.dylib
0x7fff6e4bb000 - 0x7fff6e4bcffb libsystem_featureflags.dylib (17) <415D83EF-084C-3485-B757-53001870EA94> /usr/lib/system/libsystem_featureflags.dylib
0x7fff6e4bd000 - 0x7fff6e50aff7 libsystem_info.dylib (538) <17049D3F-C798-3651-B391-1551FC699D3E> /usr/lib/system/libsystem_info.dylib
0x7fff6e50b000 - 0x7fff6e537ff7 libsystem_kernel.dylib (6153.101.6) <E76440E1-D1E8-3D9A-8B47-D01F554FF1C4> /usr/lib/system/libsystem_kernel.dylib
0x7fff6e538000 - 0x7fff6e57ffff libsystem_m.dylib (3178) <74741FA8-5C29-3241-9046-4FC91C6A6D4A> /usr/lib/system/libsystem_m.dylib
0x7fff6e580000 - 0x7fff6e5a7fff libsystem_malloc.dylib (283.100.5) <97833239-2F83-3AEB-A426-0593997C8A54> /usr/lib/system/libsystem_malloc.dylib
0x7fff6e5a8000 - 0x7fff6e5b5ffb libsystem_networkextension.dylib (1095.100.29) <C9E988B2-6A18-35C0-9577-63201E9D6018> /usr/lib/system/libsystem_networkextension.dylib
0x7fff6e5b6000 - 0x7fff6e5bfff7 libsystem_notify.dylib (241.100.2) <E405F84B-BD4F-3874-9755-CB3EC86E18D5> /usr/lib/system/libsystem_notify.dylib
0x7fff6e5c0000 - 0x7fff6e5c8fef libsystem_platform.dylib (220.100.1) <6EF12F34-C33F-36BF-9A9A-2A35EA19EFE0> /usr/lib/system/libsystem_platform.dylib
0x7fff6e5c9000 - 0x7fff6e5d3fff libsystem_pthread.dylib (416.100.3) <A8514582-E000-3854-911A-0A73D2C79600> /usr/lib/system/libsystem_pthread.dylib
0x7fff6e5d4000 - 0x7fff6e5d8ff3 libsystem_sandbox.dylib (1217.101.2) <E9D78CDE-FB67-32E7-BABC-9EFC23AA0DC6> /usr/lib/system/libsystem_sandbox.dylib
0x7fff6e5d9000 - 0x7fff6e5dbfff libsystem_secinit.dylib (62.100.2) <AAC639E5-7103-3366-A602-8FC6944E2C13> /usr/lib/system/libsystem_secinit.dylib
0x7fff6e5dc000 - 0x7fff6e5e3ffb libsystem_symptoms.dylib (1238.100.26) <487B92DE-45F9-39F9-A478-89BBD478157D> /usr/lib/system/libsystem_symptoms.dylib
0x7fff6e5e4000 - 0x7fff6e5faff2 libsystem_trace.dylib (1147.100. <BB90B1FD-8C09-3DF4-BD8B-9E4AEADFEA2B> /usr/lib/system/libsystem_trace.dylib
0x7fff6e5fc000 - 0x7fff6e601ff7 libunwind.dylib (35.4) <CC87C836-BE9D-334E-A0E6-0297D52E9D73> /usr/lib/system/libunwind.dylib
0x7fff6e602000 - 0x7fff6e637ffe libxpc.dylib (1738.100.39) <32B0E31E-9DA3-328B-A962-BC9591B93537> /usr/lib/system/libxpc.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6213
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=553.2M resident=0K(0%) swapped_out_or_unallocated=553.2M(100%)
Writable regions: Total=1.1G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Kernel Alloc Once 8K 1
MALLOC 232.1M 31
MALLOC guard page 24K 4
MALLOC_MEDIUM (reserved) 480.0M 4 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
Memory Tag 242 12K 1
STACK GUARD 56.0M 5
Stack 10.0M 5
VM_ALLOCATE 52K 4
__DATA 23.3M 263
__DATA_CONST 20K 1
__FONT_DATA 4K 1
__LINKEDIT 388.2M 4
__OBJC_RO 32.2M 1
__OBJC_RW 1892K 2
__TEXT 165.0M 259
__UNICODE 564K 1
mapped file 32.6M 7
shared memory 632K 14
=========== ======= =======
TOTAL 1.8G 610
TOTAL, minus reserved VM space 942.8M 610

[matt (support)]

When you installed Catalina did you do a clean install? That (a complete clean install) is what we were suggesting several posts back on this thread.

Also I know previously you said you aren't using Indigo's email scanning/sending capabilities but you can double-check Indigo's Preferences dialog to make sure email scanning is not enabled?

Lastly, can you describe how custom your Indigo setup is? Are you using many plugins? Were you previously using AppleScript or other scripts? What hardware are you using with Indigo? This crash seems unique to your setup, so it either is some corrupt macOS or driver files (clean Catalina install would take care of that), or something about your configuration/setup that is unique. Otherwise, we would have other reports of this crash and we have none. I just double checked both the forum and our support emails for crashes with this stack trace and we have none.

[jay (support)]

Also, look in /Library/ScriptingAdditions to see if there are any 3rd party additions in there. If so, move them somewhere else and reboot.

My Indigo setup, goes as follow: Indigo is installed on my desktop iMacIntel (late 2013). I have 2 user accounts. One is a guest account and the other, my main user account is an admin. Indigo is installed in the guest account. In the event of a power failure, the guest account loads up and launches Indigo. To be able to also control Indigo from my admin account, I have created, as suggested by Matt, a permission group that I called Indigo.

My house is all X10 ready. I use the Keyspan USB Serial Adpater (USA-19HS) with the CM11A interface. to control ±80 X10 light and appliance modules. Since replacing my old Keyspan adapter, this system works perfectly without a glitch and with no ghost signal. I don't have any no other system (Zwave, Zigby, etc ...) and I don't use any other Indigo plugin.

I don't use AppleScript or any king of scripting. My Indigo setup is quite basic. I use it to control, my home lights. As for the Scripting Addition, I only have the Adobe Unit Types OSAX and I don't know what it is for.

I don't use Indigo's email (see below). Should I ?

Catalina was installed as I normally do by allowing Apple to download and install the update. For what I understand what a Catalina clean install is, it would oblige me to reinstall all other software I have been customizing for years. It will be my last and ultimate choice.

Hope this helps us.

[jay (support)]

Indigo needs to run in an account that has admin privileges. Does your guest account have those?

Hi Jay,

My guest user is non admin. In the eventuality of a power failure which occurs often inbound my area, the guest account will mount automatically and launch Indigo. That has been like that for years now.

Matt had me created a group with the guest and the admin user.

[jay (support)]

Given the security changes in Catalina, it may be that either the group permissions are no longer correct or that workaround no longer works.

What is the specific procedure that you want me to do to uninstall and install Indigo 7.4 ?

[matt (support)]

I would recommend you do a clean install of Catalina to an external drive, copy over your Indigo files, then install Indigo on it. Run from that a few days to see if it crashes. If it does then we know a clean Catalina install won't help and you can revert back to your internal drive (and we can continue troubleshooting, although to be honest I'm running out of ideas). If it does work then you know it is related to "cruft" that was copied over from the Catalina upgrade and that you need a clean install to get things working.

Matt,

I don't have an external hard drive. What do you think about, first, uninstalling Indigo and reinstalling it on my admin user account.

That's what I was talking about when I asked about the Indigo installation procedure.