Missing Devices in "match device state" action

Posted on
Wed Jul 22, 2020 4:37 pm
jheddings offline
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Location: Denver, CO

Missing Devices in "match device state" action

Hello...

I have several "3-way" switches set up in Indigo. These are just SwitchLinc's with no load that are set as a controller/responder to the real switch. I also have some custom triggers in Insteon just to keep things in sync when other things control the lights. That has all been working very well, until...

I finally got around to replacing the switches in my basement this weekend. When I try to set up the "match device" action, the new switches are not showing in the device drop down. They are the switch types and FW versions as other devices in my network. It may be a different HW version (slightly different looks), but everything else is working fine.

The other strange thing is that the devices show up in the "match device" setting popup, just not in the source device menu. Some screen shots below for reference.
Attachments
Screen Shot 2020-07-22 at 4.14.18 PM.png
Action settings
Screen Shot 2020-07-22 at 4.14.18 PM.png (41.77 KiB) Viewed 257 times
Screen Shot 2020-07-22 at 4.16.05 PM.png
Missing devices
Screen Shot 2020-07-22 at 4.16.05 PM.png (27.2 KiB) Viewed 257 times
Screen Shot 2020-07-22 at 4.15.03 PM.png
Trigger configuration
Screen Shot 2020-07-22 at 4.15.03 PM.png (13.79 KiB) Viewed 257 times

Posted on
Wed Jul 22, 2020 5:17 pm
matt (support) offline
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Re: Missing Devices in "match device state" action

Can you re-sync one of the Insteon devices that isn't showing, then copy/paste the Event Log results into a reply for us?

Image

Posted on
Wed Jul 22, 2020 5:28 pm
jheddings offline
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Re: Missing Devices in "match device state" action

You bet... Here is the re-sync output:

  • 50.D7.BA = secondary "3-way" switch
  • 3D.98.1F = Insteon PLC controller

Code: Select all
   PowerLinc                       Linking - entered discovery linking mode (240 seconds)
   PowerLinc                       Linking - sending engine version request to 50.E2.E8
   PowerLinc                       Linking - received engine version 02 from 50.E2.E8
   PowerLinc                       Linking - sending id request for device information to 50.E2.E8
   PowerLinc                       Linking - received id request response from 50.E2.E8
   PowerLinc                       Linking - initializing remote device "Basement Stairway Lights" (address 50.E2.E8, firmware version 45)
   PowerLinc                       Linking - initialize complete
   PowerLinc                       Linking - syncing remote device "Basement Stairway Lights" (address 50.E2.E8, firmware version 45)
   PowerLinc                       Linking - syncing all links
   PowerLinc                       Linking - . . . read: INSTEON dev link to controller 3D.98.1F, flags AA, group FE, data FF 1C 01
   PowerLinc                       Linking - . . . read: INSTEON dev link to responder 3D.98.1F, flags E2, group 01, data 03 1F 00
   PowerLinc                       Linking - . . . read: INSTEON dev link to controller 50.D7.BA, flags A2, group 01, data FF 1F 01
   PowerLinc                       Linking - . . . read: INSTEON dev link to responder 50.D7.BA, flags E2, group 01, data 03 1F 00
   PowerLinc                       Linking - . .  found: PowerLinc responder for group 1
   PowerLinc                       Linking - comparing local and remote links
   PowerLinc                       Linking - . .  match: remote link is identical to persistent link 50.D7.BA, flags A2, group 01
   PowerLinc                       Linking - . .  match: remote link is identical to persistent link 50.D7.BA, flags E2, group 01
   PowerLinc                       Linking - compare complete
   PowerLinc                       Linking - sync complete
   PowerLinc                       Linking - device "Basement Stairway Lights" links updated
   PowerLinc                       Linking - syncing PowerLinc links (address 3D.98.1F)
   PowerLinc                       Linking - . . adding: INSTEON plc link to controller 50.E2.E8, flags 03, group 01, data 00 00 FF
   PowerLinc                       Linking - . . adding: (not added -- probably already exists)
   PowerLinc                       Linking - PowerLinc links updated
   PowerLinc                       Linking - sync complete
   PowerLinc                       Linking - exited linking mode

Posted on
Mon Jul 27, 2020 5:29 pm
matt (support) offline
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Re: Missing Devices in "match device state" action

Sorry, the log of the Sync didn't tell me what I was looking for. Open the device dialog then tell me what it shows the Model of the device is (second label item from the top).

Image

Posted on
Thu Jul 30, 2020 5:27 pm
jheddings offline
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Re: Missing Devices in "match device state" action

Sorry for the delay... My laptop took a dive earlier this week. Screenshot attached.
Attachments
Screen Shot 2020-07-30 at 5.25.34 PM.png
Screen Shot 2020-07-30 at 5.25.34 PM.png (133.29 KiB) Viewed 126 times

Posted on
Sat Aug 01, 2020 4:30 pm
matt (support) offline
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Re: Missing Devices in "match device state" action

Thanks for the details. I've looked into this in more detail and it appears to be a UI bug that prevents that popup menu from being correctly populated. We'll definitely get this fixed in the next release.

Image

Posted on
Sun Aug 02, 2020 10:14 pm
jheddings offline
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Re: Missing Devices in "match device state" action

Thanks, Matt! Let me know if you need any more details or help trying out patches.

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