Phillips - Hue Alexa Issues?

Posted on
Sun Oct 06, 2019 11:36 am
Fxguy offline
Posts: 153
Joined: Mar 24, 2011

Phillips - Hue Alexa Issues?

So I've been running the phillips hue bridge plugin to allow alexa to control things and suddenly it has stopped working? I've tried deleting all devices from Alexa, starting and stopping the plug-in, nothing seems to work now. Anyone else having issues?

Thanks!

Posted on
Sun Oct 06, 2019 11:58 am
autolog offline
Posts: 3991
Joined: Sep 10, 2013
Location: West Sussex, UK [GMT aka UTC]

Re: Phillips - Hue Alexa Issues?

See this thread - https://forums.indigodomo.com/viewtopic.php?f=208&t=22854

In summary, the issue is caused by an Amazon firmware update to the Echo/Echo Dot devices.

The work-around solution that seems to work for most users is to get a Gen 1 Echo (not Plus) or Gen 1 Echo Dot (with rotating volume ring on the top - not the one with 4 buttons).

There isn't going to be quick fix to this issue - hence the suggested work-around above. :)

Posted on
Sun Oct 06, 2019 12:49 pm
Fxguy offline
Posts: 153
Joined: Mar 24, 2011

Re: Phillips - Hue Alexa Issues?

I'm confused because all my echo dots are first generation.

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