Performance Degradation

Attempt #2:

I turned off the basement circuits and retested. Issues persist:

Code: Select all

Sep 21, 2019 at 11:24:57 AM
   Error                           resending previous command (reply mismatch)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Error                           resending previous command (busy or unexpected command)
   Sent INSTEON                    "Alana's Room Heater" on
   Error                           resending previous command (timeout)
   Error                           "Alana's Room White Noise Machine" on; send failed (no acknowledgment)
   Sent Hue Lights                 "Alana's Desk Lamp" on to 100 at ramp rate 0.5 sec.
   Sent INSTEON                    "Alana's Room Wall Switch" on
   Domotics Pad Mobile Client      Process command: updateMobileDeviceStates
   Trigger                         Update map strUrl when location changes
   Action Group                    Build StrURL
   Embedded script executor host started
   Sent INSTEON                    "Alana's Room Heater" off
   Error                           resending previous command (timeout)
   Received INSTEON                "Kitchen Motion Sensor" off (button 1)
   Error                           "Alana's Room Heater" on; send failed (no acknowledgment)
   Sent INSTEON                    "Dining Room Lights" on to 62
   Sent INSTEON                    "Dining Room Lights" on to 100
   Sent INSTEON                    "Dining Room Lights" off
   Error                           resending previous command (timeout)
   Error                           "Dining Room Lights" on to 62; send failed (no acknowledgment)
   Error                           resending previous command (timeout)
   Error                           resending previous command (reply mismatch)
   Sent INSTEON                    "Dining Room Lights" on to 100
   PowerLinc                       Unexpected command 02 62 (flushing)
   Sent INSTEON                    "Front Porch Lights" on
   Sent INSTEON                    "Kitchen Porch Light" on
   Sent INSTEON                    "Front Porch Lights" off
   Sent INSTEON                    "Kitchen Porch Light" off
   Received INSTEON                "Kitchen Motion Sensor" on (button 1)
   Error                           resending previous command (timeout)
   Error                           "Family Room Lights 1" on to 100; send failed (no acknowledgment)
   Sent INSTEON                    "Family Room Wall Socket" off
   Sent INSTEON                    "Family Room Lights 2" on to 30
   PowerLinc                       Unexpected command 02 62 (flushing)
   Domotics Pad Mobile Client      Process command: updateMobileDeviceStates
   Trigger                         Update map strUrl when location changes
   Action Group                    Build StrURL
   Error                           resending previous command (timeout)
   Error                           "Guest Bathroom Heater" off; send failed (no acknowledgment)
   Updated                         "Kitchen Door Sensor" off
   Sent INSTEON                    "Kitchen KPL" on to 100
   Sent INSTEON                    "Kitchen Fan - Light" on to 100
   Trigger                         KPL LED For Kitchen Light Sync - ON
   Error                           resending previous command (timeout)
   Error                           resending previous command (reply mismatch)
   Sent INSTEON                    "Kitchen KPL" on to 100
   Sent INSTEON                    "Kitchen Fan - Light" off
   Trigger                         KPL LED For Kitchen Light Sync - OFF
   PowerLinc                       Unexpected command 02 1C (flushing)
   Error                           resending previous command (busy or unexpected command)
   Sent INSTEON                    "Kitchen KPL" off
   Error                           resending previous command (timeout)
   PowerLinc                       Unexpected command 02 E5 (flushing)
   Error                           "Kitchen Island Lighting" on to 100; send failed (no acknowledgment)



[matt (support)]

Note it could either in the same outlet or same circuit as the PowerLinc itself. UPSs (and higher end surge strips) are notorious for causing problems, but sometimes it can be something as benign appearing as a phone or tablet charger wrecking havoc.

[jay (support)]

Did you happen to upgrade your macOS version on your Indigo Server recently? What version of the OS are you on? Have you changed the USB port that your PowerLinc is plugged in to? Have you added any new USB peripherals?

That log fits the typical signal noise pattern. Have you plugged in anything new lately into your home's electrical system? Any new lightbulbs? A UPS? A standalone battery charger for rechargeable batteries (I have one and it is the noisiest piece of crap I've ever seen)? One thing that you could do short of turning off circuits (which I still hold is the best way) is to dig through your Indigo log files to see if you can spot on what day the trouble started happening (assuming you have log files that far back). That might help you pinpoint when things went south and perhaps it will jog your memory concerning changes that might have happened.

So the MacOS and Indigo config have remained unchanged. But there are new and different things being plugged into the house every week. We got a new washer and dryer this summer and my wife got a new phone + wireless charger.

I think digging into the logs is a good idea and I'll try that. Is there a good open source log reader that might help me ?

Also, would an electrician have tools that could spot "noisy" appliances?

The logs show that the issues coincide with the basement installation, yet cutting the circuit to the basement doesn't seem to fix the issue.

When you did the basement work, did you move anything to a different location in the house?

How many circuits did you add for the basement? Were any other circuits moved in the breaker panel?

Wireless chargers are new to me. Was that about the same time?

Nothing electric was moved but there were a few new circuits added. I've turned those off for a test.

I did find a switch that is unable to sync with Indigo. I air-gapped that switch and nothing changed. I also tried moving the PowerLinc to a new outlet. I would replace it but there are so many reviews of broken PLs so I'm lucky mine still works.

It is worth mentioning that when the basement was done (June) there were a few no acks and a few communication issues but it has gradually gotten much worse and now there are errors with almost every command to devices. I'll have to find some time to go circuit by circuit.

Quick update on this. I replaced the Insteon Interface and resynced all the devices. There are a few that refused to sync and I'm guessing those are causing the issues. Most of the wireless devices refused to sync (but they still report status to indigo) and most of the ApplianceLinc devices also failed to sync. The network is a lot more stable right now but still not error free.

I'll replace the troubled devices and see if that fixes the issue.