Virtual Devices not Enabled

[jay (support)]

It appears that the Virtual Devices interface (which is installed during installation) doesn't exist. Note that all the other built-in interfaces and plugins show up (Z-Wave, Web Server, etc). It would show up like this if it's disabled:

Code: Select all

   Found disabled interface "Virtual Devices 2022.1.0" using API v3.0


Or like this if it's enabled:

Code: Select all

   Started interface "Virtual Devices 2022.1.0"


You will notice that neither log line is showing in your log. I would say that this means the plugin (this interface is implemented as a plugin) is missing, but you say that you've rerun the installer, which would have installed it. So, in a terminal window on the Mac running Indigo 2022.2.2, copy/paste each of the following commands (one at a time), then copy/paste the results into Code tags:

Code: Select all

ls -la "/Library/Application Support/Perceptive Automation/Indigo 2022.2/Plugins"
ls -la "/Library/Application Support/Perceptive Automation/Indigo 2022.2/Plugins (Disabled)"

And let's see if there are any apparent permission issues or something else.

Code: Select all

administrator@security ~ % ls -la "/Library/Application Support/Perceptive Automation/Indigo 2022.2/Plugins"
total 24
drwxrwxr-x  12 administrator  admin   384 Oct 26 14:40 .
drwxrwxr-x  13 administrator  admin   416 Oct 27 11:39 ..
drwxrwxr-x   3 administrator  admin    96 Apr  6  2023 .Action Collection.indigoPlugin
-rw-r--r--@  1 administrator  admin  8196 Oct 11 16:33 .DS_Store
drwxrwxr-x   3 administrator  admin    96 Apr  6  2023 .Web Server.indigoPlugin
drwxrwxr-x   3 administrator  admin    96 Apr  6  2023 .Z-Wave.indigoPlugin
drwxr-xr-x@  3 administrator  staff    96 Jul  7  2022 Cynical Behaviors.indigoPlugin
drwxr-xr-x@  3 administrator  admin    96 Aug 22  2022 DSC Alarm.indigoPlugin
drwxr-xr-x@  3 administrator  staff    96 May 19 17:30 HomeKitLink-Siri.indigoPlugin
drwxr-xr-x@  3 administrator  admin    96 Jun  2  2014 Vera Bridge.indigoPlugin
drwxr-xr-x@  3 administrator  staff    96 Oct  9 14:21 Virtual Garage Door.indigoPlugin
drwxr-xr-x@  3 administrator  admin    96 Jun  7  2022 Z-Wave_Interpreter.indigoPlugin


Code: Select all

administrator@security ~ % ls -la "/Library/Application Support/Perceptive Automation/Indigo 2022.2/Plugins (Disabled)"
total 16
drwxrwxr-x   6 administrator  admin   192 Oct 26 14:40 .
drwxrwxr-x  13 administrator  admin   416 Oct 27 11:39 ..
-rw-r--r--@  1 administrator  admin  6148 Oct 26 14:00 .DS_Store
drwxrwxr-x   3 administrator  admin    96 Nov 23  2016 .INSTEON Commands.indigoPlugin
drwxr-xr-x@  3 administrator  staff    96 Oct 25 15:36 Hubitat.indigoPlugin
drwxr-xr-x@  3 administrator  staff    96 Jan 21  2022 MQTT Broker.indigoPlugin
administrator@security ~ %


I deleted all Indigo folders and deleted the app. Rebooted and then did a new install.
Virtual Devices is working now!!!

Thank you Jay.

[jay (support)]

Odd that two different Macs had the exact same plugin missing from two different Indigo versions...

And rerunning the installer should have fixed it - another mystery for two separate Indigo installs.

After some research I found that CleanMyMac X is removing the disabled plugin's that have never been used after running a "System Junk" cleanup. I have reported the issue to CleanMyMac.

Thanks again for everyone's help.

Nice!


Sent from my iPhone using Tapatalk Pro