[ANSWERED]: GE Dimmer No Ack non-responsive

Posted on
Sun Apr 24, 2016 1:14 pm
Sharek326 offline
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Posts: 377
Joined: Jul 20, 2014
Location: Lansford, PA

[ANSWERED]: GE Dimmer No Ack non-responsive

Hello

I was wondering if anyone had seen this. This past week I embarked on a full kitchen remodel. During the project I turned the power off to the counter top receptacles and lights. When I turned the power back on I noticed the GE Wave Recepticle for the coffee pot was No Ack and my Dimmer also GE for the Light over my Sink was no Ack. I Synced the Coffee Pot and all was fine but the Sink Dimmer appeared to be DOA. When trying to sync I was getting could not get return route in the log. Below is a portion of the log

Odd thing about it is I almost never use this dimmer, (maybe twice all year)

Is the Dimmer dead or should I try to install it somewhere else first?

2016-04-22 19:16:03.347 Z-Wave Error Timeout waiting for "014 - Kitchen Sink Dimmer". Module might be asleep, or is unreachable.
2016-04-22 19:16:04.381 Z-Wave Error no ack/nak/busy reply (014) for requestDimmerStatus (re-sending)
2016-04-22 19:16:14.014 Z-Wave Error send "Kitchen Sink Dimmer" status request failed
2016-04-22 19:16:14.021 Z-Wave retrieved module neighbors list: 1, 3, 5, 7, 8, 10, 11, 12, 13, 15, 16, 17, 18, 19, 21, 24, 25, 26, 27, 28, 29, 31, 32, 33, 34, 36, 37, 39, 40, 41, 42, 43, 46, 47, 49, 50, 51, 52, 53
2016-04-22 19:16:20.086 Z-Wave Syncing - started for "Kitchen Sink Dimmer"
2016-04-22 19:16:20.108 Z-Wave Syncing - retrieved module neighbors list: 1, 3, 5, 7, 8, 10, 11, 12, 13, 15, 16, 17, 18, 19, 21, 24, 25, 26, 27, 28, 29, 31, 32, 33, 34, 36, 37, 39, 40, 41, 42, 43, 46, 47, 49, 50, 51, 52, 53
2016-04-22 19:16:20.110 Z-Wave Syncing - assigning return route to "014 - Kitchen Sink Dimmer"
2016-04-22 19:16:48.609 Z-Wave received "Media Bath Luminance" sensor update to 7 lux
2016-04-22 19:16:48.611 Z-Wave received "Media Bath Humidity" sensor update to 34%
2016-04-22 19:16:48.615 Z-Wave received "Media Bath Temperature" sensor update to 75.7 °F
2016-04-22 19:16:57.475 Z-Wave Error Syncing - failed to assign return route
2016-04-22 19:17:17.688 Z-Wave Error Timeout waiting for "014 - Kitchen Sink Dimmer". Module might be asleep, or is unreachable.

Posted on
Tue Apr 26, 2016 12:42 pm
matt (support) offline
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Posts: 21417
Joined: Jan 27, 2003
Location: Texas

Re: GE Dimmer No Ack nonresponsive.

Before moving it I would first try excluding it from the Z-Stick, re-including it, then re-syncing it in Indigo. Sounds like it might have died, but sometimes modules get into a bad state and an exlcude/re-include will get them reset.

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