Error installing plugin

Posted on
Mon Feb 19, 2024 10:32 am
tsoulen offline
Posts: 47
Joined: May 25, 2008

Error installing plugin

I am installing Indigo 2023.2 and Lutron Leap on Sonoma 14.1.2. I am getting an error message that I failed to create a reflector. I have gone to my licenses page but do not have a button to create a reflector. When I try to install the newest Lutron Leap plugin, I click Install and Enable, and nothing happens.

[MODERATOR NOTE]: this specific issue was resolved by resetting the reflector's activation.

Posted on
Mon Feb 19, 2024 1:27 pm
tsoulen offline
Posts: 47
Joined: May 25, 2008

Re: Error installing Indigo 7.4 on 10.15 Catalina

That worked to reset my reflector. Now when I try to install the new Lutron Leap, this is what the log says.
Installing and enabling plugin Lutron Leap v2023.2.0
   Error                           ReloadPlugin() caught exception: FileIOError -- rename/move of file or folder failed -- check file/folder permissions
   Reloading plugin "Web Server 2023.2.0" using API v3.3
   Stopping plugin "Web Server 2023.2.0" (pid 1530)
   Reflector                       shutdown reflector connection
   Stopped plugin "Web Server 2023.2.0"
   Starting plugin "Web Server 2023.2.0" (pid 1546)
   Started plugin "Web Server 2023.2.0"
   Web Server                      starting internal Web server on http://localhost:8176
   Bonjour registered "Indigo - My House ((v2022.2.2)"
   Reflector                       starting reflector connection to https://soulenreflector.indigodomo.net

Posted on
Mon Feb 19, 2024 1:56 pm
jay (support) offline
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Joined: Mar 19, 2008
Location: Austin, Texas

Re: Error installing plugin

[MODERATOR NOTE]: Split this into a separate thread.

Rerun the Indigo 2023.2.0 installer and manually remove any existing Lutron Leap plugins, then try installing again.

Jay (Indigo Support)
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Posted on
Mon Feb 19, 2024 2:08 pm
tsoulen offline
Posts: 47
Joined: May 25, 2008

Re: Error installing plugin

Where would I find remaining Lutron Leap Plugins? I tried finding them through my finder and found none.

Posted on
Mon Feb 19, 2024 2:34 pm
FlyingDiver offline
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Posts: 7222
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Error installing plugin

tsoulen wrote:
Where would I find remaining Lutron Leap Plugins? I tried finding them through my finder and found none.


Either the plugins or the plugins (disabled) folders.

Also, delete the plugin from your downloads folder (or wherever it was when you attempted the install). Then re-download it.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Mon Feb 19, 2024 2:55 pm
tsoulen offline
Posts: 47
Joined: May 25, 2008

Re: Error installing plugin

Have done that twice. Same message.

Posted on
Mon Feb 19, 2024 3:09 pm
FlyingDiver offline
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Posts: 7222
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Error installing plugin

Re-run the Indigo installer to fix any permissions issues. Then make sure you're downloading the new plugin as the same user that installed Indigo.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Mon Feb 19, 2024 3:10 pm
tsoulen offline
Posts: 47
Joined: May 25, 2008

Re: Error installing plugin

Restarted. Worked this time. Thanks for your help.

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