Mac mini M2

Hi,
New Apple HW so new questions! My Mini is long in the tooth and I'm thinking it might be time for an upgrade to the announced (today) M2 version. I doubt it has been tested but any obvious reasons why the HW change would cause problems for Indigo?

thanks,
Aldon

[jay (support)]

There shouldn't be. Having said that, it's always possible that there are macOS bugs that will only show up on the new hardware.

We always recommend caution when upgrading either to new macOS versions or new Mac hardware. But, if you keep your old Mac around as a fallback if something goes wrong, then you should be fine.

Hi from Germany,

migration done today to my new MacMini (16GB, 13.0 Ventura). Problems with the web-server (solution in this forum)solved. But now, i have no idea how to solve my problem:

Some Plugins don't work. The most important for me, the HUE plugin.

In the menu there is no Config entry. And if i try to enable the plugin i got a strange message in log. It seem to by a python problem with the new M2 architecture.

Code: Select all

   Reloading plugin "Hue Lights 2022.12.41" using API v3.0
   Starting plugin "Hue Lights 2022.12.41" (pid 9624)
   Hue Lights Error                Error in plugin execution InitializeMain:

  File "plugin.py", line 47, in <module>
  File "/Library/Application Support/Perceptive Automation/Indigo 2022.1/Plugins/Hue Lights.indigoPlugin/Contents/Server Plugin/colormath/color_objects.py", line 4, in <module>
  File "/Library/Frameworks/Python.framework/Versions/3.10/lib/python3.10/site-packages/numpy/__init__.py", line 144, in <module>
  File "/Library/Frameworks/Python.framework/Versions/3.10/lib/python3.10/site-packages/numpy/core/__init__.py", line 49, in <module>
type:

IMPORTANT: PLEASE READ THIS FOR ADVICE ON HOW TO SOLVE THIS ISSUE!

Importing the numpy C-extensions failed. This error can happen for
many reasons, often due to issues with your setup or how NumPy was
installed.

We have compiled some common reasons and troubleshooting tips at:

    https://numpy.org/devdocs/user/troubleshooting-importerror.html

Please note and check the following:

  * The Python version is: Python3.10 from "/Library/Application Support/Perceptive Automation/Indigo 2022.1/IndigoPluginHost3.app/Contents/MacOS/IndigoPluginHost3"
  * The NumPy version is: "1.22.3"

and make sure that they are the versions you expect.
Please carefully study the documentation linked above for further help.

Original error was: dlopen(/Library/Frameworks/Python.framework/Versions/3.10/lib/python3.10/site-packages/numpy/core/_multiarray_umath.cpython-310-darwin.so, 0x0002): tried:
'/Library/Frameworks/Python.framework/Versions/3.10/lib/python3.10/site-packages/numpy/core/_multiarray_umath.cpython-310-darwin.so' (mach-o file, but is an incompatible architecture
(have 'x86_64', need 'arm64')), '/System/Volumes/Preboot/Cryptexes/OS/Library/Frameworks/Python.framework/Versions/3.10/lib/python3.10/site-
packages/numpy/core/_multiarray_umath.cpython-310-darwin.so' (no such file), '/Library/Frameworks/Python.framework/Versions/3.10/lib/python3.10/site-
packages/numpy/core/_multiarray_umath.cpython-310-darwin.so' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64'))



Im sure, i have python3 installed.

Code: Select all

XXXXXX@Mac-mini ~ % pip3 --version
pip 21.2.4 from /Library/Frameworks/Python.framework/Versions/3.10/lib/python3.10/site-packages/pip (python 3.10)

Any ideas ? Somebody ?

Thanks
Dirk

[jay (support)]

Did you rerun the installer after moving your install to the new Mac?

Hi Jay,
thanks for your help.

I did a migration with the apple-assistent from old (x86) to new (M2) Mac. After that i have installed the last indigo-version for two times and port my license.

Problem is still there... Realy strange. Any ideas ?

Greetings
Dirk

I did more investigation. Checked wrong symlinks an removed them, installed again, problem is still the same.

Is it a good idea to install python again ? Maybe something ist messed up there ?

Dirk

[jay (support)]

Rerunning the Indigo installer should reinstall python, so I really don't know what's happening.

Try deleting the python install and then rerun the Indigo installer. Delete this:

Code: Select all

/Library/Frameworks/Python.framework

There is definitely something wrong with the Python install.

Hi,
I just (mostly) completed moving the install of Indigo to my M2 Mac Mini and all went pretty well. I didn't use the migration assistant - I started with a clean Mini then added the apps I needed. I used the directions here - https://wiki.indigodomo.com/doku.php?id ... nother_mac - and it mostly seemed to work fine. I have a few errors when disabled plugins are loading but I just deleted them. I do have one plugin error I'm fighting but will reach out to the developer when I finish frustrating myself.

Jay, I've got a reflector issue but I'll send a support question on that.

Thanks, Aldon

Rerunning the Indigo installer should reinstall python, so I really don't know what's happening.

Try deleting the python install and then rerun the Indigo installer. Delete this:

Code: Select all

/Library/Frameworks/Python.framework

There is definitely something wrong with the Python install.

That solved my problem ! Everything works fine and realy fast...

Thanks
Dirk

I had the same problem. After moving to an M2 Mac Mini, my Hue Lights plugin would not work. I downloaded the latest version of Indigo and reinstalled it and it still didn't work. Your tip about removing the python framework and then reinstalling it worked, but that is far from obvious. It appears that the installer needs to be updated to ensure that the latest python framework gets installed.

I also had a problem moving from an Intel to M2 Mac mini. I used migration assistant, but also ran the Indigo Installer. The error I got was that I never got the Indigo Account Login that I need to transfer the license. The log showed the error below. I renamed the Python framework file and re-ran the installer and then was able to get the login screen and proceed:

This is a tail of the log file:
2024-04-27 14:34:30.797 Application Starting Indigo Server version 2023.2.0 on macOS Version 14.4.1 (Build 23E224)
2024-04-27 14:34:30.920 Error Error in plugin execution serverAdjunct init:

File "Perceptive Automation/Code/IndigoProj/Server Adjunct/build/sa_main.py-min", line 23, in init sa_main
File "Perceptive Automation/Code/IndigoProj/Server Adjunct/build/sa_geturl.py-min", line 13, in init sa_geturl
File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/requests/__init__.py", line 45, in <module>
File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/requests/exceptions.py", line 9, in <module>
File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/requests/compat.py", line 13, in <module>
File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/charset_normalizer/__init__.py", line 24, in <module>
File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/charset_normalizer/api.py", line 5, in <module>
File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/charset_normalizer/cd.py", line 14, in <module>
type: dlopen(/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/charset_normalizer/md.cpython-311-darwin.so, 0x0002): tried: '/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/charset_normalizer/md.cpython-311-darwin.so' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64')), '/System/Volumes/Preboot/Cryptexes/OS/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/charset_normalizer/md.cpython-311-darwin.so' (no such file), '/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/charset_normalizer/md.cpython-311-darwin.so' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64'))

2024-04-27 14:34:30.921 Error Error in plugin execution regmgr init python: InvalidParameterError -- plugin does not define method init_license_check
2024-04-27 14:34:30.921 Error Error in plugin execution licenseCheckFunc1: InvalidParameterError -- plugin does not define method local_cached_license_check
2024-04-27 14:34:30.989 Application Loading database "/Library/Application Support/Perceptive Automation/Indigo 2023.2/Databases/510.indiDb"
2024-04-27 14:34:31.013 Application Waiting for client to connect
2024-04-27 14:34:31.540 Application Indigo Cocoa client connected
2024-04-27 14:34:31.542 Error Error in plugin execution licenseCheckFunc2: InvalidParameterError -- plugin does not define method remote_start_license_check
/code]