2022.1 installer hanging

Posted on
Fri May 20, 2022 7:32 pm
SMUSEBY offline
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Joined: Sep 16, 2009
Location: California

2022.1 installer hanging

It hangs with about 15% of the progress bar left. Force quitting will not close the installer. Leaning on the power switch is only way to recover.
I've downloaded the installer twice - same result.
Mac OS is 11.2.3

Posted on
Fri May 20, 2022 8:41 pm
jay (support) offline
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Re: 2022.1 installer hanging

Did you read all the warnings in the description text about the installer taking 3+ minutes to complete? Did you just let it run to see if it would complete?

Jay (Indigo Support)
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Posted on
Fri May 20, 2022 9:16 pm
SMUSEBY offline
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Joined: Sep 16, 2009
Location: California

Re: 2022.1 installer hanging

Over 30 minutes each time.

Posted on
Fri May 20, 2022 9:22 pm
SMUSEBY offline
Posts: 503
Joined: Sep 16, 2009
Location: California

Re: 2022.1 installer hanging

Just checked, and almost 2 hrs seemed to work - probably less than 2 hours as I'd given up and wasn't checking. But more than 30 min.
FYI, I'm using a 2018 mac mini, 3.6ghz quad core intel core i3. I guess I wasn't patient enough, but > 30 min?
Anyway, all's good.

Posted on
Fri May 20, 2022 9:41 pm
jay (support) offline
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Location: Austin, Texas

Re: 2022.1 installer hanging

That’s basically the same configuration of the Mac that I tested 12.3 on - multiple installs of various release candidates and it never took much longer than 3 minutes. If I were you I’d be a bit worried that you have some systemic issues with your Mac…

Lots of other installs and no reports of excessive times like that.

Jay (Indigo Support)
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