Fixed: A couple of z-wave issues following 7.5 upgrade

Posted on
Sat Dec 26, 2020 11:41 am
Hackencrash offline
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Fixed: A couple of z-wave issues following 7.5 upgrade

I have two lights, both FGD212's, that now flash-on and then immediately off again when no off command has been sent. I have other FGD212's working OK though.

On one FGD211, this will start a sync and receive a neighbour list, but fail quite quickly with a timeout error every time. Again, I have other FGD211's working OK though.

Neither of the above problems I noticed prior to the upgrade.
Last edited by Hackencrash on Sun Dec 27, 2020 12:42 pm, edited 2 times in total.

Posted on
Sat Dec 26, 2020 1:50 pm
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Re: A couple of z-wave issues following 7.5 upgrade

I have gone through all the Advanced Parameters for a Fibaro FGB212 dimmer module and cannot see anything untoward.

Every time I switch this light on, either by the physical switch or via the Indigo GUI, it switches off again by itself about a second later (no associated triggers).

Event Log:
Code: Select all
   Z-Wave                          received "Landing Light" status update is off
   Z-Wave                          received "Landing Light" status update brightness 100
   Z-Wave                          received "Landing Light" status update is off

Posted on
Sat Dec 26, 2020 2:35 pm
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Re: A couple of z-wave issues following 7.5 upgrade

Screenshot 2020-12-26 at 20.30.32.png
Screenshot 2020-12-26 at 20.30.32.png (226.57 KiB) Viewed 2300 times

Posted on
Sat Dec 26, 2020 2:37 pm
matt (support) offline
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Re: A couple of z-wave issues following 7.5 upgrade

This is pretty strange. I'm not sure how this would be related to the 7.5 release. Did the problem start right after upgrading? Did you re-sync the devices, then the problem started? In general, Indigo will log when it is sending out commands to the modules, so it doesn't look like this is coming from Indigo.

Have you tried excluding the devices, re-including, and then re-syncing it?

If none of that helps, then re-sync both one of the FGD211s that has the problem and one of the ones that doesn't, then copy/paste the Event Log results of both into a reply so we can compare them.

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Posted on
Sat Dec 26, 2020 3:03 pm
Hackencrash offline
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Re: A couple of z-wave issues following 7.5 upgrade

Argh! Was hoping not to do this as the dimmer module is under the floorboards - oh well.

Yes it happened after the upgrade, when the first thing I did was to resync all the z-wave devices for good measure and then that's when I noticed I had some issues.

Posted on
Sat Dec 26, 2020 3:20 pm
matt (support) offline
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Re: A couple of z-wave issues following 7.5 upgrade

If you can find the Event Log file and locate the actual sync (right after the upgrade) of one of the problem modules that would be very interesting to see. I'd be curious to see what commands Indigo sends/receives during that process. Maybe Indigo changed some configuration parameter that is causing the module to perform an auto-off.

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Posted on
Sat Dec 26, 2020 3:25 pm
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Re: A couple of z-wave issues following 7.5 upgrade

FGD212 that switches off by itself:
Code: Select all
2020-12-26 21:21:52.187   Z-Wave   Syncing - started for "Landing Light"
2020-12-26 21:21:52.244   Z-Wave   Syncing - retrieved module neighbors list: 5, 7, 9, 10, 11, 12, 18, 19, 34, 39, 44, 51, 57, 61, 67, 69, 70
2020-12-26 21:21:52.245   Z-Wave   Syncing - assigning return route to "054 - Landing Light"
2020-12-26 21:21:53.064   Z-Wave   Syncing - assigned return route
2020-12-26 21:21:53.500   Z-Wave   Syncing - retrieved manufacture and model names: Fibaro System - 010F, Dimmer Switch (FGD212) - 01021000
2020-12-26 21:21:53.650   Z-Wave   Syncing - retrieved protocol version 4.05, app version 3.03
2020-12-26 21:21:54.469   Z-Wave   Syncing - retrieved class hierarchy: Routing Slave : Mulitlevel Switch : Dimmable Power Switch (04 : 11 : 01, base 26)
2020-12-26 21:21:54.469   Z-Wave   Syncing - retrieved command classes: 20v1 60v4 22v1 26v3 86v1 27v1 7Av1 72v1 8Ev1 70v1 71v1 32v3 73v1 75v1 56v1 98v1 59v1 31v4 5Av1 5Ev1 85v1
2020-12-26 21:21:54.469   Z-Wave   Syncing - retrieved encrypt commands: - none -
2020-12-26 21:21:54.470   Z-Wave   Syncing - retrieved capabilities: routing, beaming, security
2020-12-26 21:21:55.104   Z-Wave   Syncing - retrieved multi-endpoint types: 1:(11 : 01), 2:(11 : 01)
2020-12-26 21:21:55.105   Z-Wave   Syncing - retrieved multi-endpoint classes: 1:[5E 20 86 26 85 59 8E 32 31 71], 2:[5E 20 86 26 85 59 8E]
2020-12-26 21:21:55.482   Z-Wave   Syncing - retrieved group 1 associations: [1]
2020-12-26 21:21:55.736   Z-Wave   Syncing - retrieved group 2 associations: [1]
2020-12-26 21:21:55.931   Z-Wave   Syncing - retrieved group 3 associations: []
2020-12-26 21:21:56.100   Z-Wave   Syncing - retrieved group 4 associations: []
2020-12-26 21:21:56.304   Z-Wave   Syncing - retrieved group 5 associations: []
2020-12-26 21:21:56.305   Z-Wave   Syncing - group 1 association to interface already exists (skipping)
2020-12-26 21:21:56.305   Z-Wave   Syncing - group 2 association to interface already exists (skipping)
2020-12-26 21:21:56.853   Z-Wave   Syncing - retrieved parameter 20 "Switch type" is 1 "Toggle"
2020-12-26 21:21:57.055   Z-Wave   Syncing - retrieved parameter 28 "Enable scene commands" is false
2020-12-26 21:21:57.262   Z-Wave   Syncing - retrieved parameter 23 "Enable double-click to full brightness" is false
2020-12-26 21:21:57.419   Z-Wave   Syncing - retrieved parameter 9 "Power up to last known state" is true
2020-12-26 21:21:57.723   Z-Wave   Syncing - retrieved parameter 26 "Enable 3-way switch mode" is true
2020-12-26 21:21:57.915   Z-Wave   Syncing - retrieved parameter 1 "Minimum value" is 10
2020-12-26 21:21:58.049   Z-Wave   Syncing - device "054 - Landing Light" parameter 1 "Minimum value" changed to 2 (was 10)
2020-12-26 21:21:58.195   Z-Wave   Syncing - retrieved parameter 2 "Maximum value" is 70
2020-12-26 21:21:58.329   Z-Wave   Syncing - device "054 - Landing Light" parameter 2 "Maximum value" changed to 99 (was 70)
2020-12-26 21:21:58.477   Z-Wave   Syncing - retrieved parameter 7 "Local dim delta" is 1
2020-12-26 21:21:58.658   Z-Wave   Syncing - retrieved parameter 8 "Local dim timer" is 5 * 10 milliseconds
2020-12-26 21:21:58.861   Z-Wave   Syncing - retrieved parameter 5 "On/Off dim delta" is 1
2020-12-26 21:21:59.058   Z-Wave   Syncing - retrieved parameter 6 "On/Off dim timer" is 1 * 10 milliseconds
2020-12-26 21:21:59.221   Z-Wave   Syncing - retrieved parameter 50 "Power report threshold" is 10 %
2020-12-26 21:21:59.420   Z-Wave   Syncing - retrieved parameter 52 "Periodic power reports" is 3600 seconds
2020-12-26 21:21:59.658   Z-Wave   Syncing - complete
Last edited by Hackencrash on Sat Dec 26, 2020 3:41 pm, edited 1 time in total.

Posted on
Sat Dec 26, 2020 3:28 pm
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Re: A couple of z-wave issues following 7.5 upgrade

FGD211 that doesn't finish syncing::
Code: Select all
2020-12-26 21:27:01.787   Z-Wave   Syncing - started for "Lounge Keyboard Light"
2020-12-26 21:27:01.799   Z-Wave   Syncing - retrieved module neighbors list: 5, 7, 9, 11, 12, 18, 19, 20, 34, 39, 43, 44, 51, 54, 57, 61, 65, 67, 68
2020-12-26 21:27:01.799   Z-Wave   Syncing - assigning return route to "010 - Lounge Keyboard Light"
2020-12-26 21:27:02.473   Z-Wave   Syncing - assigned return route
2020-12-26 21:27:08.590   Z-Wave Error   Syncing - failed
2020-12-26 21:27:08.590   Z-Wave Error   Timeout waiting for "010 - Lounge Keyboard Light". Module might be asleep, or is unreachable.

Posted on
Sat Dec 26, 2020 3:43 pm
Hackencrash offline
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Re: A couple of z-wave issues following 7.5 upgrade

FGD211 that syncs just fine:
Code: Select all
2020-12-26 21:39:02.411   Z-Wave   Syncing - started for "Lounge Seat Lights"
2020-12-26 21:39:02.451   Z-Wave   Syncing - retrieved module neighbors list: 5, 7, 9, 10, 11, 18, 19, 34, 39, 51, 54, 57, 61, 67, 68, 69
2020-12-26 21:39:02.451   Z-Wave   Syncing - assigning return route to "012 - Lounge Seat Lights"
2020-12-26 21:39:03.161   Z-Wave   Syncing - assigned return route
2020-12-26 21:39:03.466   Z-Wave   Syncing - retrieved manufacture and model names: Fibaro System - 010F, Dimmer Switch (FGD211) - 01000106
2020-12-26 21:39:03.505   Z-Wave   Syncing - retrieved protocol version 3.34, app version 1.06
2020-12-26 21:39:03.549   Z-Wave   Syncing - retrieved class hierarchy: Routing Slave : Mulitlevel Switch : Dimmable Power Switch (04 : 11 : 01, base 26)
2020-12-26 21:39:03.549   Z-Wave   Syncing - retrieved command classes: 20v1 85v1 26v1 27v1 8Ev1 70v1 72v1 73v1 86v1
2020-12-26 21:39:03.549   Z-Wave   Syncing - retrieved encrypt commands: - none -
2020-12-26 21:39:03.550   Z-Wave   Syncing - retrieved capabilities: routing, beaming
2020-12-26 21:39:03.627   Z-Wave   Syncing - retrieved group 1 associations: [20, 1]
2020-12-26 21:39:03.667   Z-Wave   Syncing - retrieved group 2 associations: [20]
2020-12-26 21:39:03.707   Z-Wave   Syncing - retrieved group 3 associations: [10]
2020-12-26 21:39:03.707   Z-Wave   Syncing - group 1 association to interface already exists (skipping)
2020-12-26 21:39:03.738   Z-Wave   Syncing - added group 3 association to interface
2020-12-26 21:39:03.778   Z-Wave   Syncing - retrieved parameter 14 "Switch type" is 0 "Momentary"
2020-12-26 21:39:22.646   Z-Wave   Syncing - failed to retrieve parameter 41 "Enable scene commands" (skipping)
2020-12-26 21:39:22.684   Z-Wave   Syncing - retrieved parameter 15 "Enable double-click to full brightness" is true
2020-12-26 21:39:22.729   Z-Wave   Syncing - retrieved parameter 16 "Power up to last known state" is true
2020-12-26 21:39:22.767   Z-Wave   Syncing - retrieved parameter 17 "Enable 3-way switch mode" is false
2020-12-26 21:39:22.812   Z-Wave   Syncing - retrieved parameter 18 "Include start level flag in dim commands sent" is false
2020-12-26 21:39:22.857   Z-Wave   Syncing - retrieved parameter 13 "Minimum value" is 2
2020-12-26 21:39:22.900   Z-Wave   Syncing - retrieved parameter 12 "Maximum value" is 99
2020-12-26 21:39:22.945   Z-Wave   Syncing - retrieved parameter 11 "Local dim delta" is 1
2020-12-26 21:39:22.987   Z-Wave   Syncing - retrieved parameter 9 "Local dim timer" is 5 * 10 milliseconds
2020-12-26 21:39:23.030   Z-Wave   Syncing - retrieved parameter 8 "On/Off dim delta" is 1
2020-12-26 21:39:23.075   Z-Wave   Syncing - retrieved parameter 10 "On/Off dim timer" is 1 * 10 milliseconds
2020-12-26 21:39:23.235   Z-Wave   Syncing - complete

Posted on
Sat Dec 26, 2020 4:25 pm
Hackencrash offline
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Re: A couple of z-wave issues following 7.5 upgrade

OK, I've fixed the FGD212 issue turning off by itself. Google mentions a lot of over-current issues with this Fibaro module, so I tried changing z-wave parameter 39 Power Limit - OVERLOAD (2-bytes) from 250 to 350 and it worked!

https://manuals.fibaro.com/content/manu ... T-v1.3.pdf

Looks like this issue probably is not related to v7.5 upgrade, but may have been provoked when I initiated a sync perhaps?

Posted on
Sun Dec 27, 2020 11:26 am
matt (support) offline
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Re: A couple of z-wave issues following 7.5 upgrade

Hackencrash wrote:
Looks like this issue probably is not related to v7.5 upgrade, but may have been provoked when I initiated a sync perhaps?

While it might be possible, I cannot think of how it would be related to the 7.5 upgrade. Indigo doesn't define UI for parameter 39 so upon sync it doesn't even try to read out that configuration value (much less change it).

Image

Posted on
Sun Dec 27, 2020 12:39 pm
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Re: Fixed: A couple of z-wave issues following 7.5 upgrade

My FGD211 now works today and I have not done anything! I could not get this to sync passed "assigned return route" yesterday, All is now working :)

Code: Select all
   Z-Wave                          Syncing - started for "Lounge Keyboard Light"
   Z-Wave                          Syncing - retrieved module neighbors list: 5, 7, 9, 11, 12, 18, 19, 20, 34, 39, 43, 44, 51, 54, 57, 65, 67, 68
   Z-Wave                          Syncing - assigning return route to "010 - Lounge Keyboard Light"
   Z-Wave                          Syncing - assigned return route
   Z-Wave                          Syncing - retrieved manufacture and model names: Fibaro System - 010F, Dimmer Switch (FGD211) - 01000106
   Z-Wave                          Syncing - retrieved protocol version 3.34, app version 1.06
   Z-Wave                          Syncing - retrieved class hierarchy: Routing Slave : Mulitlevel Switch : Dimmable Power Switch (04 : 11 : 01, base 26)
   Z-Wave                          Syncing - retrieved command classes: 20v1 85v1 26v1 27v1 8Ev1 70v1 72v1 73v1 86v1
   Z-Wave                          Syncing - retrieved encrypt commands: - none -
   Z-Wave                          Syncing - retrieved capabilities: routing, beaming
   Z-Wave                          Syncing - retrieved group 1 associations: [20, 1]
   Z-Wave                          Syncing - retrieved group 2 associations: [20]
   Z-Wave                          Syncing - retrieved group 3 associations: [20]
   Z-Wave                          Syncing - group 1 association to interface already exists (skipping)
   Z-Wave                          Syncing - added group 3 association to interface
   Z-Wave                          Syncing - retrieved parameter 14 "Switch type" is 0 "Momentary"
   Z-Wave                          Syncing - failed to retrieve parameter 41 "Enable scene commands" (skipping)
   Z-Wave                          Syncing - retrieved parameter 15 "Enable double-click to full brightness" is true
   Z-Wave                          Syncing - retrieved parameter 16 "Power up to last known state" is true
   Z-Wave                          Syncing - retrieved parameter 17 "Enable 3-way switch mode" is false
   Z-Wave                          Syncing - retrieved parameter 18 "Include start level flag in dim commands sent" is false
   Z-Wave                          Syncing - retrieved parameter 13 "Minimum value" is 2
   Z-Wave                          Syncing - retrieved parameter 12 "Maximum value" is 99
   Z-Wave                          Syncing - retrieved parameter 11 "Local dim delta" is 1
   Z-Wave                          Syncing - retrieved parameter 9 "Local dim timer" is 5 * 10 milliseconds
   Z-Wave                          Syncing - retrieved parameter 8 "On/Off dim delta" is 1
   Z-Wave                          Syncing - retrieved parameter 10 "On/Off dim timer" is 1 * 10 milliseconds
   Z-Wave                          Syncing - complete

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