Moved to New MAc Plugin not show/started

Posted on
Fri May 04, 2018 7:40 am
qcvictor offline
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Location: Quebec, Canada

Moved to New MAc Plugin not show/started

Hi Guys
Just move to my new mac server, follow this post here http://forums.indigodomo.com/viewtopic.php?f=75&t=14966 and wiki everything goes smooth except all plugins are not show /enabled after the switch....
One thing for example has been odd, my database on previous mac was in my documents... put in the database folder on the newer mac.

Posted on
Fri May 04, 2018 9:21 am
jay (support) offline
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Re: Moved to New MAc Plugin not show/started

Did you rerun the Indigo Installer after moving everything over? That will correct permission issues which may be causing the issue with the plugins.

Moving your DB to a new location is ok, but you may need to explicitly open it (File->Select Database...)

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Posted on
Fri May 04, 2018 9:33 am
qcvictor offline
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Location: Quebec, Canada

Re: Moved to New MAc Plugin not show/started

I moved the backup folder, start indigo installation and select the database!
At this point what is the best way to achieve this migration?

Posted on
Fri May 04, 2018 1:17 pm
jay (support) offline
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Re: Moved to New MAc Plugin not show/started

Do the missing plugins show up in either of these folders?

Code: Select all
/Library/Application Support/Perceptive Automation/Indigo 7/Plugins/
/Library/Application Support/Perceptive Automation/Indigo 7/Plugins (Disabled)/

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Posted on
Fri May 04, 2018 1:23 pm
qcvictor offline
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Re: Moved to New MAc Plugin not show/started

yes all required are located
/Library/Application Support/Perceptive Automation/Indigo 7/Plugins/

Posted on
Fri May 04, 2018 1:32 pm
jay (support) offline
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Re: Moved to New MAc Plugin not show/started

But they aren't showing up in the Plugins menu?

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Posted on
Fri May 04, 2018 1:43 pm
qcvictor offline
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Re: Moved to New MAc Plugin not show/started

jay (support) wrote:
But they aren't showing up in the Plugins menu?
nope in the menu excepted base plugin even after reload plugin nothing, mail setting are gone !

Posted on
Fri May 04, 2018 2:14 pm
jay (support) offline
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Re: Moved to New MAc Plugin not show/started

Are you sure that you're connecting to the correct Indigo Server (the local one vs a remote one)? If the plugins exist in those directories and the permissions are correct, they should be showing up in the Plugins menu.

Jay (Indigo Support)
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Posted on
Fri May 04, 2018 2:34 pm
qcvictor offline
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Re: Moved to New MAc Plugin not show/started

Where are stored mail setting ?

Posted on
Fri May 04, 2018 3:52 pm
matt (support) offline
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Re: Moved to New MAc Plugin not show/started

If you are using Indigo's built-in email scanning and sending, then those are stored in here:

/Library/Application Support/Perceptive Automation/Indigo 7/Preferences/Indigo Server Prefs.indiPref

along with all of Indigo's preferences.

Image

Posted on
Sat May 05, 2018 1:02 am
howartp offline
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Re: Moved to New MAc Plugin not show/started

Have you restarted Indigo Server after moving the plugins?

If you moved them after you started Indigo, they won’t show.


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