login prompt

Posted on
Sat Dec 23, 2017 5:17 am
farberm offline
Posts: 393
Joined: Feb 24, 2008

login prompt

every few weeks or so I get prompted to enter my registration info. How come this keeps popping up,
I should only have to enter it once?

Posted on
Sat Dec 23, 2017 9:44 am
matt (support) offline
Site Admin
User avatar
Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: login prompt

There appears to be some buglet that causes that window to show if there is a network connectivity issue. We haven't been able to reproduce it here yet (despite manually simulating various network error cases), but we've had a couple of other reports of it.

Note that the Indigo Server already is activated and you do not need to actually enter your username/password. Just press the button to dismiss/close the authentication window.

We will get this improved in an upcoming release.

Image

Posted on
Fri Sep 28, 2018 12:54 pm
matt (support) offline
Site Admin
User avatar
Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: login prompt

Indigo 7.2.0 is now available for download and should prevent the authentication UI from spontaneously showing.

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