Indigo 7.1 License Questions

any update on this ?

.. still getting the prompts --- I will be traveling next week and would like to make sure indigo stays up.

Karl

[jay (support)]

would like to make sure indigo stays up.

Asked and answered:

Note: Indigo does not need to continuously connect once activated (but it does ping periodically) - if Indigo can't connect to our backend servers it will continue to run fine. So even if this dialog is open it will still continue to run correctly. Logging in should make the recurring popup go away for a while, but something does appear to be making it popup again at a later date, and that's what we're investigating.

Did you log in as I recommended? That should have cleared it. If not, bounce the server and log in again. The problem seems to be related to the DST change on Sunday morning, but all of those have cleared out.

in my age it takes several iterations to get it right ..

thanks works now

I can not move my license to a different mac even after deactivating it on the old one. I get the following when clicking License Details

[matt (support)]

I'm not sure what is going wrong exactly, but I've emailed you off-forum to troubleshoot the problem with you.