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Re: steps to move indigo to a new mac

PostPosted: Thu Nov 02, 2017 7:53 am
by matt (support)
As long as the Z-Stick is going to move over to the new Mac then you won't need to exclude/re-include/resync. If you replace or upgrade to the newer Z-Stick, then you will need to perform the exclude/re-include/resync steps.

Re: steps to move indigo to a new mac

PostPosted: Fri Feb 02, 2018 9:42 am
by jalves
Sorry to resurrect an old(er) thread but I suddenly have a need to do this. Apparently my (formerly) trusty Mac Mini has bitten the dust. I've got a new machine coming which I hope to be able to set up from a time machine backup of the Mini. Assuming that goes well then all I should have to do is plug in everything. Right?

A few questions:
Would I be best off doing a clean install of Indigo after applying all needed system updates?
Will the My House data base file be automatically detected by Indigo? If not, how do I do that?
Would it be good practice to re-link all my devices? Or is that overkill?
What else should I know?

Re: steps to move indigo to a new mac

PostPosted: Fri Feb 02, 2018 10:06 am
by Colorado4Wheeler
When I had to replace my mini a couple of years ago it was backup, restore, done. I use SuperDuper so it's pretty easy as it's a complete copy of the drive, but I was back up and running in an hour or less.

Re: steps to move indigo to a new mac

PostPosted: Fri Feb 02, 2018 3:52 pm
by jay (support)
jalves wrote:
Sorry to resurrect an old(er) thread but I suddenly have a need to do this. Apparently my (formerly) trusty Mac Mini has bitten the dust. I've got a new machine coming which I hope to be able to set up from a time machine backup of the Mini. Assuming that goes well then all I should have to do is plug in everything. Right?


Make sure that your time machine backup is restoring this directory depending on the version you're running:

Code: Select all
/Library/Application Support/Perceptive Automation/Indigo 7/
/Library/Application Support/Perceptive Automation/Indigo 6/


Once you've restored from the time machine backup, I recommend that you rerun the Indigo installer. Migration Assistant (also used for time machine restores) often times screws up file/folder permissions. Rerunning the installer will correct any permission issues but leave your stuff alone.

That's pretty much all you have to do.

Re: steps to move indigo to a new mac

PostPosted: Sat Feb 03, 2018 7:51 am
by jalves
Thanks Jay (and all the PP's). The new machine is due here today. Looking forward to getting my house automation back on line. You don't realize how much you depended on it until it goes out. I'll post my experiences once I finish the setup.

Re: steps to move indigo to a new mac

PostPosted: Sun Feb 04, 2018 7:23 am
by jalves
So, the new machine arrived and I've got it set up. Did a restore from a time machine backup of the old one that had died. Updated the system. Reinstalled Indigo as per Jay's suggestion. However, I can't get Indigo to recognize my license. When I enter my user name and password it says it can't find a license for that user name. I'm pretty sure I've got the correct info entered.

Sent an email off to support on this.

Re: steps to move indigo to a new mac

PostPosted: Sun Feb 04, 2018 7:49 am
by Colly
I think you need to de-register the old Mac and register the new one via you Indigo account on the website.


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Re: steps to move indigo to a new mac

PostPosted: Sun Feb 04, 2018 12:44 pm
by jay (support)
Colly wrote:
I think you need to de-register the old Mac and register the new one via you Indigo account on the website.


Correct, except deregistering happens in the Indigo Client on the Mac that it was registered on, not on the website.

Re: steps to move indigo to a new mac

PostPosted: Sun Feb 04, 2018 1:55 pm
by jalves
Thanks to the great folks at Indigo who de-registered the old machine I'm back up and working....

... except I can't seem to get my old (model 2?) z-wave controller recognized on the new computer. Not sure if I'm missing a driver or what. I've tried plugging it directly into the computer and through a usb hub, without success.

Re: steps to move indigo to a new mac

PostPosted: Sun Feb 04, 2018 2:08 pm
by matt (support)
The older S2 Z-Stick requires a 3rd party driver. See the wiki here for the details and link to it. Note the newer Gen5 version doesn't require a 3rd party driver – it uses Apple's built-in USB modem driver.

Re: steps to move indigo to a new mac

PostPosted: Thu Mar 08, 2018 11:10 am
by eme jota ce
Might be useful to include the deactivation requirement in the Indigo 7 documentation, here. That would have saved me a lot of time while moving Indigo to a new mac: :)

http://wiki.indigodomo.com/doku.php?id= ... nother_mac

[edited Anger emoticon to Smile after seeing Jay's response.]

Re: steps to move indigo to a new mac

PostPosted: Thu Mar 08, 2018 1:05 pm
by jay (support)
eme jota ce wrote:
Might be useful to include the deactivation requirement in the Indigo 7 documentation, here. That would have saved me a lot of time while moving Indigo to a new mac: :x

http://wiki.indigodomo.com/doku.php?id= ... nother_mac


Updated - sorry about that.

Re: steps to move indigo to a new mac

PostPosted: Tue Jun 05, 2018 4:13 am
by noel1983
Thanks for all the info here everyone. Just doing it now.

Two points - not sure what 'filer' is in the first post and forklift is a pricey purchase (i'm tight!!) just to move Indigo. Be good if it was clearer what they're specifically needed for/why.

Not sure if its just my kit but the copy using terminal is insanely slow. it's taken a minute so far just to transfer 30mb!!!

Thanks again, fingers crossed the rest is smooth sailing.

Edit: I'm getting a few of these:

cp: /Library/Application Support/Perceptive Automation/Indigo 7/Plugins/EPS HomeKit Bridge.indigoPlugin/Contents/Server Plugin/bin/hb/node-v8.11.1-darwin-x64/lib/node_modules/npm/node_modules/.bin/uuid: could not copy extended attributes to /Volumes/temp1/Perceptive Automation/Indigo 7/Plugins/EPS HomeKit Bridge.indigoPlugin/Contents/Server Plugin/bin/hb/node-v8.11.1-darwin-x64/lib/node_modules/npm/node_modules/.bin/uuid: Operation not supported

Anything to be concerned about?

Re: steps to move indigo to a new mac

PostPosted: Tue Jun 05, 2018 5:31 am
by noel1983
Read the wiki, did it simply with a usb stick and all seems fine!!

Is this thread still relevant? If not then maybe its worth editing the title or the first post to point to the wiki?

Re: steps to move indigo to a new mac

PostPosted: Tue Jun 05, 2018 7:19 am
by Different Computers
I'm curious about the use of Filer and all sorts of command line copying in your instructions, because I didn't do any of that stuff.

For me something along the lines of the following worked at least twice:

    Clean Install OS on new computer (hopefully an OS that matches the old Mac)
    Install any command line tools needed (Brew, MacPorts, ffmpeg, etc.) This list will vary a lot based on your install of Indigo.
    Run any OS updates on the old Mac.
    Run Migration assistant, moving user account for Indigo to the new Mac
    With the Finder, copy '/Library/Application Support/Perceptive Automation' from the old to /Library/Application Support/ on the new Mac.
That was really it. Maybe a couple of one off files I had to track down.