How do I swap my 2414U?

Posted on
Tue Dec 06, 2005 10:30 am
gmusser offline
Posts: 290
Joined: Feb 12, 2005
Location: New Jersey

How do I swap my 2414U?

Does anyone know how I can swap my PowerLinc V2 for the one with updated firmware? I have sent emails to Smarthome but haven't received any response....
George

Posted on
Tue Dec 06, 2005 10:35 am
matt (support) offline
Site Admin
User avatar
Posts: 21417
Joined: Jan 27, 2003
Location: Texas

Re: How do I swap my 2414U?

I'd definitely call Smarthome and talk to them. They will swap it out, but the quickest way to get the ball rolling with them is over the phone and not via email.

Regards,
Matt

Posted on
Wed Dec 07, 2005 11:18 am
Alexander offline
Posts: 60
Joined: Sep 06, 2005

(No subject)

When I had to get a defective SwitchLinc replaced, the answer I eventually coaxed out of them via email was "you have to call to get an RMA". Bleh! Exchange went smoothly after that, though.

Posted on
Thu Dec 08, 2005 11:49 am
Doughboy offline
Posts: 19
Joined: Aug 05, 2005

(No subject)

I tried calling and number not useable from Canada. Anyone know a direct number rather than the toll-free to Smart Home?

Posted on
Thu Dec 08, 2005 4:15 pm
billearl offline
Posts: 26
Joined: Aug 16, 2005

(No subject)

800-762-7846 worked okay from Canada for me.

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